This Starbucks is located in the same plaza as a Wienerschnitzel and a Wendy's. We ordered with the app so I didn't have to interact with anyone to initiate the order. It took a short time to finish. The employee that put down the item only announced the name of the item we ordered and not the name or if it was an online order, and faced the order sticker inwards so I had to rotate it to verify that it was ours. I assume that unless there was an identical order from someone else with the same name, I received the correct item. The employee sounded tired. My friend wanted to drink it so I don't know how it tasted. read more

Really nice cozy interior. Friendly baristas. Will come back again for coffee and snacks read more

Starbucks - Coffee & Tea Near Me - Newport Beach, California

Got a strawberry acai lemonade and not only was it not filled up all the way but the strawberries were moldy. Avoid

First time at this Starbucks and it was amazing! Super clean, great vibes, and friendly baristas. I wish I asked for the gentleman's name that helped me out but he was so kind and attentive. I ordered a London fog which was his favorite drink too. He asked me how I enjoy my drink and customized it in a way I haven't ordered before. He also let me know it would take a few minutes since the tea had to steep which I appreciated the heads up. I was delicious! It's been a moment since I've had such a genuine great experience at Starbucks since I usually mobile order at a different location and I'm in and out. Felt like a very pleasant personal interaction. Nice contrast the business of everyday life. Will definitely be back. read more

Starbucks - Iced London fog - Coffee & Tea Near Me - Newport Beach, California

This Starbucks staff has always been helpful, attentive and takes the time to ensure the coffee is made properly.

Ordered (and paid for) a grande drink. Got a tall. Didn't even taste like horchata. Don't order here if you want your order to be accurate. read more

Starbucks - Grande shaken horchata drink. Got a tall instead of the grande that I had ordered. - Coffee & Tea Near Me - Newport Beach, California

Who ever was working the drive thru this morning on Easter did a killer job she was super kind. Outstanding service !

My sandwich took awhile but the staff was very friendly and acknowledged the wait time which was appreciated.

It's say they close at 9pm and I get here at 8:10pm and the say it's closed 2xs already, they need to update their hours if that's the case.

i go to this starbucks when i don't wanna make coffee at home, and they're always so nice! The inside is kinda tight and limited seating so maybe not the best starbucks to study at or do work. But it's really the simple things that gets people to come back. so far all my drinks have been on point and they're service is great read more

Starbucks - Iced Shaken expresso - Coffee & Tea Near Me - Newport Beach, California

This location specifically has two major draws: it's less busy than the one nearby on Michelson (much easier parking), and the employees actually make recommendations if you ask! This made my birthday really special because i don't love that day and they helped me create a fun matcha latte with all sorts of toppings that really complemented each other. thank you, staff! read more

This place can get packed but it's in a nice little area. Was looking for a place to do work so I stopped by. Ordered online through the app to skip the line and my drink came out within 10 minutes. Of course had to get the pistachio drink since it was available again. I like to order with less pumps as it can be to sweet for my taste. Parking is not bad in this area and easily accessible. Nice spot to stop and do some work with tables available outside as well read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Newport Beach, California

Drinks take forever here! Ordered online and they have about 15 people waiting in line. The drive thru at Wendy's next store is faster! My drink took about 15 min to come out!! Not the store you want to come if you have a quick break. Mind you 5 people are working and it's still taking long! read more

Dani can whip up one H*** of a coffee. Thank you and hope corporate sees this. Everyone including her are all welcoming and positive.

I usually go to the Starbucks by my son's daycare on Michelson and Culver. But I wish this store was the one close to my son's daycare. The minute you walk in, you are greeted by multiple baristas and the cashier is always so friendly. I used to be a partner for 11 years and it's funny now to be on the other side of the counter. I never thought that a simple hello would go a long way, but boy was I wrong. The supervisor running the morning team on the weekdays, you are doing an amazing job managing your team. The little efforts you and your team make, believe it or not, make a big impact for your customers. read more

We never had bad service like this. Ordered online the Tropical Citrus Iced Energy and waiting. No drinking coming so went to ask. The staffs said they didn't find our online order and then gave us this one. Can you believe customer spent $5.95 to try something new and get a shit? read more

Starbucks - Coffee & Tea Near Me - Newport Beach, California

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I usually stop by the Starbucks, two or three times a week today I stop by is not the regular staff that's here on Tuesdays didn't even greet me as I walked in. I even said good morning to one of the staff members didn't even acknowledge me when they handed me my mobile order I said thank you. She barely respond back , I would have given them a five star review but the service today was horrible read more

During a recent visit to this location, a young man named Josh, was my attending barista. I have to say he was the rudest most unprofessional barista I have ever came across. Unlike any of the other employees that work at this location. What made it even worse was the drinks that I ordered were horrible. I believe this location should evaluate having Josh represent them at this location. read more

This Starbucks is simply Unbelievable. It is a new Starbucks by the way and out of ALL the Starbucks I've been to in over 20 years, this Starbucks by far has the rudest and unkind people working their. I went their on 9/17/25 after 5pm - A lady said Can I help you in a tone that sounded like I was interrupting her and that she didn't want to help me, I said give me a minute, I'm just checking out the menu and she just rolled her eyes back like I was annoying her so I asked her a question about the drinks with no caffeine and her response was so rude and obnoxious, as if she didn't want to help me and she made me feel like I was bothering her, so I just looked at her and she had a weird smirk on her face and I just thought to myself, I don't have to make a purchase here, so I just left. Well, I'm writing this post because on Sunday afternoon me and friend met there for drinks. It was the same lady there - she has a bowl hair cut - I didn't get her name, but it was the same rude lady I remembered from just the past week. We walked up and I said to her, "I would like to try that Charlie Kirk drink" and she said I don't know what you're talking about. I said you know the drink that went viral on social media, it's a mint tea. This rude girl just stood there and looked at me. And she said, I don't know what drink you're talking about. I then said, it's been all over the news, and it went viral and happened in California. So I told her, I would pull it up online and show it to her - so I pulled up the drink and it showed it to her. I said it's called a mint tea majesty with 2 honeys. So I ordered one for me and one for my friend. She then said how do you want the honey, she said she could add the honey to the tea or give me packets - I said I don't know it's my first time ordering this drink but since social medias says 2 honeys, it probably means 2 pack of honeys so give me 2 packs of honey for each drink. She gave me the weirdest look and went to make the drink with another barista behind the counter. When I looked up at them to check to see if they were finished making our drinks they were laughing and cracking jokes as they made our drinks and it didn't feel comfortable. I felt like she was being rude intentionally. I felt like she knew she was being rude to me. So I just walked up to them while they were laughing and when I approached them, they immediately stopped. They handed me the drinks with no honey. So me and my friend went to sit outside with our drinks. It was cooler now that the sun was going down and I could tell the drinks were hot. So we both just talked and waited for at least 10 minutes or more for our drinks to cool down. I knew it was hot, but after at least 10/15 mins it should have been fine to drink. When I drank it, it burned my tongue and it had no honey in it. Now I felt like I knew why they were laughing. I went back inside to get our honey. This girl that is working in this new Starbucks is the rudest, person I've ever seen in a Starbucks. It is Tuesday and I can still feel that my tongue is bruised from the temperature of the tea that I felt like was intentional. I don't know if she treated me this way because I am black. I don't know if she treated me this way because she was having a bad day but I WILL NOT BE GOING THERE AGAIN! THEY SHOULD HAVE NEVER BUILT THAT STARBUCKS IF THEY WERE GOING TO HIRE PEOPLE LIKE HER. SHE IS JUST RUDE FOR NO REASON AND SHOULD HAVE JUST STAYED HOME. She has a bowl hair cut that has short bangs and her hair is black and when you go in there, you will know it is her because she's the rude lady that works at the register of ALL places. She should not be helping customers. Somehow, I feel like she's the Manager, otherwise I would have asked for the manager. read more

Super super SUPER Lousy!! Negative stars if possible. Waited in line behind a few people a few minutes. Wanted to use the free Monday after- the-Super Bowl offer. Free Tall coffee promo, showed them my email received and the offer showing in my app. It had the option showing to use-in-store choice. Yes, I did join their rewards club. Asked them to help me get the offer onto my order, but they didn't help. They would NOT honor it, saying it doesn't show up when they scan it. WHY NOT!!! Why send me an email of Free Offer and it does show in my app and club and then NOT HONOR IT. No Help from them to figure out why it wasn't working on their STUPID APP! NO offer to help honor the special Starbucks Promotion. GOT NO COFFEE. NEVER EVER STARBUCKS EVER EVER EVER! Bad. Bad service from clerk JERK at 10:15am 2/10/25. Total waste of time! read more

best starbucks in irvine!! the girls working were so nice and welcoming! they made our brown sugar shaken espressos SO good

Order was suppose to be ready and it's not 5mins later. They didn't read one is heavy cream and one is not, she took the one she messed up and dumped it also gave me a dirty look also when she was done finishing HER mistake she didn't even let me know she was done with it ! Again bad attitude here and nobody wants to work , except the guy cashier very friendly and welcoming read more

We've all become accustomed to the high level of customer service that Starbucks has to offer. Today, I wanted to purchase whatever my staff wanted and asked if they could accommodate me by having the orders be on 1 ticket, so there would be only 1 receipt vs 10. I was surprised when they said no. It's most likely customer service experiences like this is why this location is rated 3 stars overall. 5 stars would have been easy had the customer experience outweighed that of the connivence of the staff. Other things to note: - the exterior tables and chairs were dirty, table tops covered in crumbs and the handicapped table/chairs were covered in thick spider webs (the kind black widows make). Despite there being no less than 3 staff on shift, the exterior is clearly not a part of opening side work. This attention to detail and store presentation also made a difference in this mediocre customer experience. read more

I come here often love to try new drinks and of course I get my water to go. Always friendly staff. read more

Starbucks - And I'm back - Coffee & Tea Near Me - Newport Beach, California

Walked in here near closing. All the staff members turned their backs to us never welcomed us and whispered amongst each other as if we were such an inconvenience. So we decided they didn't need our business and walked out. Staff on 4/10 at 5:50PM needs to show a little more respect. read more

Trey was so sweet really friendly whenever I come and Vishnu was so quick with the drink! Love it here!!

Friendly staff. Plenty of parking space so no hassle there. Tried to vanilla spice latte nonfat for the first time and thumbs up! It's a mid-way taste between a light chai and vanilla latte. read more

I personally love Starbucks and I'm hooked on their ice coffee! It's so good I believe it should be illegal but that's a whole different story. My go to drink is an iced coffee with cinnamon dolce and easy ice. For some reason a lot of the staff not this one but other locations mixed up cinnamon dolce with coconut milk. So I can tell this is a good Starbucks since they know how to read their markings. Always clean, super fast ,and super friendly! This Starbucks gets five stars from me! read more

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Came in today for a quick fix, and I happened to also be picking up an order for a coworker. Unfortunately, there was a mix up with the mobile order and whatnot, but Sam was an angel and corrected it for us! She went above and beyond her duty, and it was so appreciated. Thank you so much Sam!! read more

The baristas are always very helpful and nice when you walk in. This is a great Starbucks. No traffic and never too busy. The Starbucks down the street at Park Place Plaza is too busy and regularly don't fill up the whole drink. This one I'm at is great! As I just live within a mile read more

This is a good Starbucks to order ahead and pickup. It's perfect on my way to work in the morning. The staff is friendly and hard at work. I recommend the Chai Tea Latte if you are not a coffee drinker. Get an extra pump of chai for a real wake up! read more

Starbucks - Save time and order ahead! - Coffee & Tea Near Me - Newport Beach, California

Came in this afternoon @ approx. 5:30 today and the staff was very friendly. The beverage they made me was exquisite and tasteful. The barista, by the name Collin, was fast. The cashier, Sylvia, greeted me with a warm smile. She got my order right! Overall, I enjoyed my time there. I will come again soon. read more

It's the end of May, overcast and I decided to get my free Birthday item at Starbucks by my work, after driving an hour to get there. A hot caramel macchiato sounded great, to get my caffeine fix. When I walked in, at 7:20am, there were 2 people waiting and one lady being helped. It took about 3-4 minutes for her to be taken care of. Then the next in line ordered, then the cashier called the first lady back over to the register and we had to wait some more. Another cashier came to help, to get the line moving. When it was my time to order, there was very little courtesy. She didn't apologize for the wait. I placed my order, and with in 2 minutes my coffee was ready. The girls making the drinks were wonderful, and I thanked them. I will be back because after all their coffee is great, service was satisfactory, could of been better. read more

So many Starbucks around, yet this is the go to for most people (including me) on their way to work. I come here in the morning while it's still dark, when it's usually too early to put on a smile. I appreciate the morning Baristas here, specially Araceli (thank you!), who are always polite and make my visits a pleasure. read more

just went in for a pickup order and one of the girl with the darkest hair that works there looked like she was in a really bad mood. she was very unfriendly and rude even though it wasn't busy so I don't see what the problem was. what a bad start to this new store :/ read more

Came to this location because I was visiting a friend. The service was slow and the 3 guys behind the counter were more interested in talking amongst themselves, and being a tad snarky...not to the customers but people they knew in common, perhaps? At least I hope they weren't talking about the customers! :( read more

Worst. Starbucks. Ever. EVER. The drinks are always luke warm and mostly foam, the staff seems overwhelmed and honestly they probably could use one more barista because it does get packed at this location. I've been going here for 5 years, order the same 2 or 3 drinks and the same employees have been waiting on me and they still can't remember who I am. Actually I see the same people in there all the time and they don't remember those people either. I think the only reason people keep going is because of convenience, yes there is another Starbucks up the street but that parking lot is pure hell - this parking lot and entry to the shopping center is much easier. Well except when there is a crazy homeless man guarding a spot, spinning in circles and yelling at people... read more

This Starbucks is a great one to go to, even though it might be considered a little out of the way (it's not the closest Starbucks to UCI, for one thing). What makes it great? For one thing, you might have the chance to order lattes from the most gorgeous server in the history of Barista-dom. Except the barista is a male (so are they still called baristas?). But he is so lovely to look at! The tip jar sometimes has twenties in it, and my friend and I suspect he is the reason why. The other ones there are great-looking too, strictly speaking, but he pretty much puts them to shame. Boy, I hope none of those people who work there read this. I just really wanted to share =) read more

I sometimes stop at this location as its on the way to where I ride to. However, typically the staff here is not friendly so I drink my water, cool off and leave. This time there was no line for the cashier and a huge backed up line waiting for drinks to be made. I forgot my water so I asked the cashier for an ice water. She added my name to a cup and put it in the Que. I asked if she could just scoop in a little ice and add some water. She said all drinks take the same amount of time. I walked over to the baristas and they said the same thing. Meanwhile the cashier stood around doing nothing while I waited 5 minutes for a water to be "made"... Super lame. The one down the street is much nicer. Ill just go there from now on. read more

Came in today to pick up my mobile order, but they ran out of the panini I ordered. They apologized and let me switch it out for a salad. I offered to pay the difference (if there was any), but they were apologetic and courteous and let me take the salad. They also gave me a $4 card to apply to any drink on my next visit. I've never had problems with this location with both in-store orders or mobile orders and today was the first time there was a small issue. Even so, they handled it with class, professionalism, and great service! I've been to dozens of other locations, but this is by far one of my favorite ones. I highly recommend the mozarella tomato panini! Sooooo good. Thank you to the two ladies who helped me out today! read more