Sometimes it's just a better idea to order via Uber Eats & have things delivered when you KNOW the Starbucks line is going to be forever & a minute during lunch hour! Options are obvious when you desperately need the mid-day pick-me-up!! Normally, I'd just drive over in-person, to also ensure I get my reward points... but ever since Starbucks opted to let them expire at a faster rate than I visit these days... that's also contributing to me having a decline in visits. (If I paid & earned points, they should NOT expire!!) But- word to the wise on that aspect: you CANNOT earn or use points when you utilize a 3rd party delivery service! On to the good & deets... I was thrilled not only to see the abundance added to their seasonal menu, but NEW refreshers drinks!!! (Well, new for me... maybe not for those who frequent.) So, I opted to try the kiwi starfruit. I even went daringly into this one & ordered the venti size- hopeful it would be great! (And my co-worker almost ruined it for me when she said she tried it & it was "bitter".) Well, I absolutely LOVED the kiwi starfruit refresher! It was perfect on a flavor level- not too sugary, but just a tad bit of tart- you can totally taste BOTH flavors! (I'm just not a fan of the fruit chunks thrown in there. They become mushy & ultimately get stuck in the straw or lid hole! I always have to sit there & scoop the fruit out.) The mango dragonfruit was always my favorite... now it's time for this gem to lead the ranks! It is absolutely light, refreshing & thirst-quenching. I also appreciate the slight energy boost from the green coffee beans included in the refreshers recipe. Perfect for those of us who aren't big coffee drinkers. I was also grateful the game & Swiss panini was in stock- they're often sold out on the regular. And it's such a good, simple sandwich! Literally just ham, Swiss & a slight dijon spread on a perfectly toasted panini, all melty, even upon delivery. ...and that's why ordering a venti refresher was a good idea: you'll need it after the salty ham! Just to add the finishing touch- my order arrived in a festive, recyclable holiday bag. Personalized, none the less! It's the little things that can make us smile the most, sometimes. Perfectly packaged, great food & drink, and conveniently delivered with no issues like I had just gotten it myself. Only bummer is the points I can't gain or redeem. I really wish they'd incorporate that into the delivery aspect! read more

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Waited on an I store order for over 30 minutes - Stood at counter for 12 minutes before someone would take our order and then another 16 for our two coffees. Hot espresso poured directly into iced cup and allowed to sit. Drinks were not what you expect from Starbucks. BEWARE! read more

Popped in here on a drive out to Mesa and staff were so friendly and welcoming! Barista Michael made me a delish pumpkin latte! Area was clean and fully stocked. Store has great access to nearby shopping and groceries! read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

Was in the area so I stopped for some tea and dealt with exceptional employees Colin, Hailey, Colins, and Shannon. This location is always clean and most of the employees are amazing. Megan was snippy and said she wasn't on the clock when an elderly woman asked for assistance. Here's the thing Megan...if you're behind the counter customers will assume you're working and rightfully so! Consider following the example set by the amazing people you work with and leave the attitude at home. read more

I went through the drive thru for a water before my doctors appointment only for them to tell me you are REQUIRED to purchase an item for water. Completely unacceptable when it's 110 out. Also it is Arizona Law to provide free water. Won't be returning and I will be pushing this further up read more

This is a start bucks I frequent regularly. if I could give it ZERO stars I would. The register staff was rude. I asked about an orange Lolli drink she told me that they only have what I could see. I then asked to get the bathroom code. She told me it's only for customers. I then asked her point blank- so I can't use your bathroom? She told me no. I walked out. I will never use this Starbucks again. read more

I stopped by on the way out of town on 7/30/2025, there were 2 cars ahead of me in the drive-in. This older lady was daft, so I asked her to correct the order without using any vulgarity or anything. OMG, the crew leader came out and was rude to me. I have been going to this store for years, but I will never patronize it again. Not only losing a repeat customer- I am paying 2-3 dollars more for the drink, plus asked for a tip- No THANK YOU STARBUCKS. read more

Went into order an iced black tea with cold foam and it ended up tasting like rotten milk, had it remade and it still had a faint taste of rotten milk in it but I had to go back to work and frankly didn't trust them to try a third time read more

What Starbucks closes at 4pm??? People work at night too! Service has always been great but your hours suck!!!!!

This starbucks small, few seats.. I came around 1:20pm and both of the bathroom needed something.. one was out of seat liners.. And one didn't have toilet paper... Also the one I went into ran out of soap... :/ read more

This Starbucks used to be one of the best in Mesa. They've since hired baristas who are rude and lack customer service skills. The service is slow and nobody here is kind to customers any longer. Very sad. I now go to Gilbert & McKellips, where baristas are still kind and attentive. read more

My friend and I came with a big order (30+ drinks) and at the moment we came in, Lace happily and ready received us. Cam and Elsie prepped the drinks in time record while Lace helped us to get our drinks organized and ready to go in bags. Every drink was perfectly executed and everyone was happy to receive them wonderful and on time!! We are so grateful for them and we would like to bring a big shout out for Lace, Elsie and Cam whom exceptionally served us!! read more

I do mobile order here a lot. This is the 2nd time they have made my drink wrong and I don't know until I leave because I'm not drinking it there. This time I went back to tell them it was wrong. The barista acted like I was wrong. Said it couldn't be wrong. She reluctantly remade the drink. I thought the customer was always right. But not here apparently. read more

So the purple hair lady was lovely until she gave my dearest friend a tiny straw and we don't really mess with that #savetheturtle#lessplasticlesstragic read more

bacon gouda with no bacon and when I go in I am told they cant control the quality. He takes the bacon goudas out himself and puts them in the toaster, he cant see theres no bacon? I am going to continue coming and ordering here, but what a lousy attitude. Also how does a bacon and gouda come without bacon? Isnt that a main ingredient ahaha. read more

Considering how crazy busy they are on Christmas Day with over 30 people waiting inside as well as a line of Drive Thru orders that goes on forever.... They are happy and jolly and working so well together. I appreciate you all!!! And thanks for all you do to keep our coffee going even on read more

This is my go-to Starbucks in the morning on the way to work and they never let me down! I utilize the mobile feature order of the app and place my request when getting off the 60 and heading down Greenfield. By the time I arrive, my items are waiting for me at the mobile pick up counter and I'm in and out in under 30 seconds- so convenient! I've never had an issue with accuracy and the staff is always super pleasant. I must figure out their secret to being so nice so early in the morning lol! Definitely stop in and grab your morning cup of Joe at this location! read more

I have given Starbucks less than stellar reviews in the past but I have to say that, having gotten used to the long weights, that I really like their coffees. I got a coffee Frappuccino here and it just hit the spot. The people are so friendly and nice and I love the opportunities that Starbucks offers to try new and different flavors. I especially like the seasonal flavors read more

This is why I always ask for NO FOAM. You pay $5.90 for a venti drink and walk away with basically a grande. Won't forget next time to say NO FOAM. read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

While visiting in town, I visited this Starbucks 3 times. It served up exactly what I wanted each time and the service was on par. Nothing to complain about. It's everything you expect at a Starbucks. It's so cookie cutter, it better be. This one lived up to all the expectations. read more

I accidentally just now picked up someone else's order. Went back up to counter to return it and explain I didn't touch the food item, and employee (tall middle-aged Caucasian woman with pink collar length hair) seemed annoyed with customers being inside store, and asked "What do you need?" in a tone as if I was a bother, if I was irritating her, as if she felt I shouldn't be in the store. Hey, Starbucks, I get it that life is hard right now, but it is for everyone!!! I pay a hell of a lot of money for your coffee to be treated like that. I should have just kept the item and let Starbucks eat the cost of replacing it and incurring the frustration of the customer that ordered it. Last time I will spend one more dollar in this store. Instead, I'll spend my money in any of the other 10 Starbucks within a 5 mile radius, or just go to any other of the many coffee stores. Unbelievable!!! If the employees in this store want it to be strictly drive-thru because they don't want to be bothered with customers, then lobby your store manager to change it. Why take it out on customers? We can't do anything about changing your store to strictly drive thru. And, if it weren't for we customers, this store might close. This is not acceptable from Starbucks. You charge way too much to insult customers. read more

I have been going to this Starbucks everyday for many years ! Today they treated my dog so good and gave him this special treat! I love the service and beverages I get here! You guys are the best! read more

Starbucks - Zeus special treatment at Starbucks !!! - Coffee & Tea Near Me - Mesa, Arizona

Asked an employee for a recommendation and he just brushed me off and was not personable at all. Felt awkward.

Love this place! I usually order something off the secret menu and they always ace the order and are super nice! I love the atmosphere! It's super great for studying and hanging out. It's a nice little place to go to relax! Can't wait for their pumpkin spice stuff to come out! read more

Starbucks - We just went hard at this place! Love this location - Coffee & Tea Near Me - Mesa, Arizona

My recent experience was amazing. Chris was extremely friendly and helpful with my drink order. The iced coffee macchiato was the way to go. I'm very pleased and will visit again. Thanks to Chris this is my favorite Starbucks. ;-) read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

The drive thru is always closed. I would avoid this place and go to The Fix next to Chevron on Higley and McKellips. Better coffee and they are actually open. read more

Great service! Drink was perfect & ready quickly. Staff was very friendly. Love this location!!

I've now tried this location twice, both times on Saturday mornings because we had an event nearby. This particular store is horribly managed and inefficient. Not all Starbucks are created equal. The workers here are slow and rude. read more

This is one of the friendliest Starbucks I have ever experienced! The staff have a common goal of treating everyone, including each other, with respect and joy. The friendliness is contagious!!! Stop by and see what I mean! Patio even has misters! read more

Starbucks - Top Notch, Friendly Partners!!!! - Coffee & Tea Near Me - Mesa, Arizona

This is my go to Starbucks when in Mesa, since it is close and being in the same parking lot at Wal-Mart and Dollar Tree, I can combine it with some cheap shopping. The drive-thru here is busy and the drivers are not watching for pedestrians, so I recommend not going across the drive-thru entrance. The employees here have been nice and competent, so I am happy to be a repeat customer. read more

Starbucks - Order counter - Coffee & Tea Near Me - Mesa, Arizona

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All of the staff is always so polite and nice here! Especially the younger staff which is always hard to come by!!

Worst Starbucks I wait for my coffe for about 20 Minutes with only one car on front of me read more

Hands down the best Coffee Shop locally. I come here daily and always get a specific drink that has many details in it. Shop always gets it right and the one time they got it wrong, they remade it and gave me a new one without a fuss. The staff is friendly and fast. Thank you guys for all your hard work and dedication to ensuring our mornings are full of great coffee! read more

Best customer experience at the McKellips location! Lily, Katie, and Kaylee(sp?) were incredibly pleasant and upbeat; I've been running around in the heat today, exhausted, and waiting on my son to finish up a longer than expected training. Their service and friendly demeanor was a pleasant surprise and made my day! Thanks ladies!! read more

I absolutely love this Starbucks!!! Karinne is amazing she always makes me feel so welcome and brightens my day. As well as this establishment even takes my food allergies serious and that makes me feel so good because a lot of places act like I am a bother when I triple check my drink. And this is why I don't mind driving 10min out of my way to stop at THIS Starbucks! read more

Okay, so I love Starbucks ~ actually their caramel macchiatos: * whole milk, single venti, no foam, extra whipped cream, upside down, caramel macchiato! NICKIE (at this specific location) makes THE SMOOTHEST caramel macchiatos . . . ever . . . every single time! I have found EVERY employee at this location to be courteous, friendly, outgoing, kind . . . and they even have puppy bones!!! read more

Just one of the many reasons I love Starbucks..... lunchbreak, go to Starbucks drive-thru, ordered the usual "Grande Iced Vanilla Latte with double vanilla" - "Just like your drink yesterday?" (Starbucks employees are amazing) "No, actually, yesterday's drink was a little off. I don't think they understood to double the vanilla" - "OH, I'm so sorry.. we'll see you at the window". When I get to the window the actual barista that made my drink was there apologizing and explaining exactly how she made my drink!! Truth be told, I am a VANILLA FANATIC. I actually go to Tahiti to get vanilla beans and make my own. I apologized and told them it was nothing they had done wrong - it was just an "off day" for me. Where else can you go these days where "customer service" is their top priority? I LOVE STARBUCKS. You guys rock!! read more

It was an okay visit. I'm not sure if was because it was noisy or the barista could not hear us but we got a couple of drinks wrong. My mom ordered a mocha frappucino and they made her a white mocha frappucino. My grandmother ordered a kids temperature white mocha latte and it was the regular hot temperature. My peach green tea lemonade (which is a standard drink) didn't taste right, and I know what it should taste like. My sister also saw the barista that was making the drinks use a soy milk pitcher for regular dairy milk. I know this is a QASA violation because I am a previous Starbucks employee. I understand that these workers are often busy and under paid but I really wish they would follow the set standards. However, the girl working in the drive thru with short black hair was super helpful! Thank you! read more

I love Starbucks but this location has been disappointing lately. I am a patient person and will gladly wait for a coffee or a water but staff has been performing poorly when it comes to greeting or welcoming others or noticing the guests including myself. Also, it's January 1st and it's really cold out so you'd think they'd have warmer air blowing on the customer's instead of a chilly 70 degree air which I mentioned to staff and nothing was done about it. I shouldn't have to wear my hoodie indoors. Completely outrageous! Also I've heard staff gossiping about guests and myself when making simple requests that apparently are too difficult too do or complete! We're not asking for a cure to cancer. If you don't wanna work go home simple as that. read more

I have been here many times and I always get a good customer service! Free wifi and affordable drinks?! Sure. read more