god i get drinks every time good i get drink good sandwich good i like go buy i need 85

First time reviewing a Starbucks but felt I had to since both the service and drinks were not up to par with what I expect from a Starbucks. It was around 7 am on a weekday when we walked in. It wasn't very busy inside with no one in line. But when I walked in front of the register I pretty much was ignored for a while. I know they were busy but at least an acknowledgment would have suffice. It looks like they were busy mostly with the drive thru orders. We finally placed our orders and had to wait a bit. Both our drinks were not very good. My matcha latte tasted bland and my friend's americano didn't taste very strong at all. Not sure we would be back here again. It is clean and spacious but the service and quality of drinks need improvement. read more

Starbucks - Inside - Coffee & Tea Near Me - Lancaster, California

Rob was helpful and amazing! I appreciate you going above and beyond what was expected.

What is it about this place that they can never get an order right? Told them a venti and I got a grande. After waiting in the long ass line in the drive thru I don't have time for you to remake my drink. Get it right the first time. Won't be coming back. Happens too often. read more

Last place the family and I stopped at before finally reaching home from our weekend Lake Tahoe trip! Thankfully this place is open pretty late into the night! Very happy to have been able to grab a late night drink after such a long drive. We got a Pineapple Passionfruit Refresher and Vanilla Sweet Cream Cold Brew, both trenta because the upgrade from venti is like 20 cents so why not, right? Both drinks were really good! Matches the Satrbucks consistency standard they have across stores. The only off putting thing was the odd, bitterish flavor aftertaste from the Pineapple refresher. Otherwise, it was tangy, fruity, not overly seet and tasty. Would def get again! The sweet cream cold brew was wonderful as always. Not too sweet, creamy, refreshing for a coffee. Major props to the service! The guy who took our order was really nice and friendly! I liked that he kept calling my husband boss, haha. We paid and received our orders really quickly. OVerall, great location. Would definitely stop by if I were ever in the area again. read more

Starbucks - Coffee & Tea Near Me - Lancaster, California

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Walked in right after placing an online order, I set my things down at the table and asked for the restroom code before I picked up my drinks. The lady working up front was getting ready to go home, and very rudely asked if I was even thinking of ordering something. I mentioned the online order and she gave me the code. After that distasteful encounter workers giggled and took my drinks to the back after making them, waited 10 mins before giving them to me and kept saying they weren't ready. Didn't even feel comfortable drinking them anymore. Def avoid this Starbucks, let the reviews speak for themselves . read more

They always make my coffee with half cold foam and half coffee I'm not paying 8 dollars for half my coffee. read more

Starbucks - Iced Caramel Macchiato - Coffee & Tea Near Me - Lancaster, California

No. No No. this is the worst attitude Starbucks in this area. This person that works in the counter accepting people he's so rude. It's beyond understanding and if it was up to me, and if I wasn't from the area, I would never stop by here ever again in my life it was a disgusting attitude, and I can't believe that a popular public company would hire a troll that act this way. She was rude to me and she changed my entire mood for the entire day. It's rude and it's unacceptable. read more

I have a rare pleasure of treating myself, especially in that economy for once today during my lunch break and decided to place an order from the app to have my order ready to be picked up in store. My order said it would be ready between four and six minutes. I waited in the lobby 36 minutes and receive the wrong drink. I was kind and the employee was kind when I let her know of the mistake, but unfortunately she seemed to not be able to multitask too well. I stood in the lobby for an additional 8 minutes to have another employee hand me the wrong drink again. I didn't want to cause any issue so i politely took it but it was a disappointing experience nonetheless. read more

World's worst Starbucks! I have gone to this location almost every day and every time the workers are incompetent. They seriously need to get rid of their staff and start over. They don't take your order right or don't give you the right item every single time. I will go to another location from now on because I've had enough! read more

I loved this starbucks the workers were so nice and made friendly conversation the drink was also very good very welcoming

I decided to run through and grab my coffee for tomorrow tonight and make it easier on me. I work from home full time and am a full time mom stay at home... I need my iced coffee lol. Anyways there was no wait in the drive through and when I asked for it special (iced coffee no ice no syrup just plain and milk on the side) Gregory helped and accommodated me so much made me feel like I wasn't crazy for grabbing my coffee 12 hours early. He even gave me a coffee cake on the house for just being kind. Appreciate this type of customer service. Truly inspiring to have people care for people's coffee! read more

Basic Starbucks. All of the Starbucks I been to, are about the same. Stuck up baristas serving overpriced, overcooked coffee and microwaving frozen food. read more

Pink drink grande! But needs to change the name to Ice cup with some pink drink This is my drink, just filled with ice! read more

Starbucks - Ice cup with some pink drink! - Coffee & Tea Near Me - Lancaster, California

Christina is amazing !!! Drive thru mode and is on top of it and did it all w a smile that can definitely make your morning !! -manny read more

Starbucks - a woman standing at a counter in a coffee shop - Coffee & Tea Near Me - Lancaster, California

Periodt! This is the Starbucks go to! Come get excellent service and positive energy here!

One of the busiest Starbucks in town. Drinks are good and despite the long lines, inside and at the drive-thru, the service is pretty fast. Customer service is usually good. I say "usually" because one of the baristas who sometimes tends the cashier/takes the orders has an attitude. She is either not helpful, has a resting meh face, or her tone comes across like "can you please not order anything and just leave so I can talk to my fellow baristas instead!?" As far as everyone else, service is on point. They've outgrown the parking lot. In fact, during their busiest hours, the long drive-thru line blocks the small parking lot and sometimes affects the main entrance to the shopping center. As popular as they are, maybe plans for expansion should be considered. The shopping center across the street may even be an option. The inside is very small and not ideal for working/studying. I think this store was built as a Starbucks "express" and the market is ready for a bigger one or another one near by. read more

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They make the worst drinks I've had from any Starbucks I've tried a few times and every time no. I am an avid Starbucks drinker Mather like 3-4 times a week so I think i know a little something read more

This Starbucks, like some others, is always super busy. I do not consider myself a regular here but Veronica, Dave, and Tony have taken the time to know me by name. It is truly a nice gesture when I walk in and they recognize me and immediately get my phone order to the counter so I can keep going with my day. read more

I go here almost everyday for coffee before work and I gotta say. They do sometimes get my drinks a little off every now and then but for the most part the staff is always nice and makes sure that i'm being taken care of even when they reach the busy hour! read more

Starbucks - Strawberry Acai - Coffee & Tea Near Me - Lancaster, California

There was a long line at noon, but from ordering to pick up in the drive-thru, it was relatively quick. Also, most of the drive-thru was in the shade which was nice. My drink was just as ordered. The only complaint I could make was that the staff could read more

I must admit I am officially addicted to Starbucks! I crave the breakfast egg bites! Ham n cheese is my favorite but they have these others packed with protein. Egg bites delicious! Ham n cheese my favorite but all of them ars yummy! Packed with protein. : Bacon & Gruyere (310 cal per two bites  19 grams protein Egg White & Roasted Red Pepper with spinach and Monterey Jack cheese 170 cal 13 grams protein The drive thru service is friendly and fast. But speak loud when you place your order because the busy highway noise is a distraction. If this location is packed and busy just go to Albertsons there is a brand new Starbucks inside the store. So you can do your grocery shopping and get a tasty treat or drink from Starbucks. read more

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Can I just give a shoutout to tonight's closing crew at this location (heart emoji). We showed up as they were about to close and asked if we could have a drink re-made (another location's mistake) and we were met with the most excellent customer service. They happily re-made the drink for us, which honestly ended up being the best pink drink we've ever had! On top of that, they upgraded it free of charge for all the hassle :) We definitely will be returning to this location and we look forward to seeing these baristas again (heart emoji) PS, They're our #1 Starbucks after tonight :) read more

Order mobile everyday but order today kind of busy ! One of the lady's coffee maker( Je...) so rude. I just asking for my order and she was complaining to me ! Unhappy with your job, don't annoying to customer. Usually they was respond ok we working on it now or ready soon. But this lady so annoying because of busy time and she make the noise so loud while she making the drink. That's so funny. I hope their manager will looking forward to their employees about their service. read more

Very rude staff. I came through the drive thru & as I pulled up to the window, the girl was complaining to her coworker why customers come when they are closing. Very poor customer service. read more

Before I ordered I asked if they had peach tea. The lady said yes. When I got my drink it wasn't tea at all. The lady put peach syrup in water and called it tea. I hate Starbucks coffee anyway but now I won't even drink their "tea". Such a disappointment! read more

Starbucks - Peach syrup- so gross - Coffee & Tea Near Me - Lancaster, California

This is my Starbucks location that I go to on a regular basis! It is actually the very first Starbucks that the Antelope Valley ever got ever. I have been going to this rotation ever since they first opened. Most of the people who work there are nice and friendly! Sometimes I get an employee who is rude or doesn't know what they're doing. But I usually just say, "oh they must be having a bad day or he must be new and is still learning". read more

Starbucks - We can't use the bathrooms right now during this COVID-19 pandemic! - Coffee & Tea Near Me - Lancaster, California

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Horrible customer service Cashier gave me the biggest attitude to double checking that she got my order right. Dang , I guess the fact that you're paying $5 a drink doesn't give you the right to make sure you get what you want. That manager has a lot to work with it's team. read more

Very very slow. Only one car in front of me and had to wait a long time. The girl was a bit rude and pushy, not helpful. And the white chocolate mocha was substandard. Here again, a year later, what a shit show. Because I'm pulling a trailer I had to park in another lot. As I walk to Starbucks I get a small burger on the way. In Starbucks she tells me I can't bring in outside food, referring to my 2/3s eaten burger. May be true, first time any barista has ever said that to me. Then I don't realize until I'm back at the truck that they gave me a mocha instead of a white chocolate mocha. So I have to walk all the back. Attitude was like it was no big deal. But it is a big deal when you're paying over 5$ for a coffee and you have to walk there twice for the same drink. Horrid service. read more

Worst Starbucks I have ever been too!!!!!!! I ordered through the app cause I figured it would be no wait. Well I waited 12 minutes to place my order fine. But when I went to pick it up they refused to let me inside even though they were still technically supposed to be open for inside. Literally even inside the app it says to go inside to get it. I go to the door and it's locked so I called them and they told me to go thru the drive thru to get my order. Even though my order was already ready and I was right there. I had to go in the drive thru while it was crowded. It's Saturday so they're supposed to be open until 11pm and as I'm waiting in the drive thru line they brought cones out not to let anymore cars through. This Starbucks should just stay closed like before cause it's pointless!!!!!!!!!! read more

Here to shoutout Tony, I come in here all the time and every time I come in Tony is putting in some serious work. I don't know if he's a supervisor but if he isn't he definitely should be. If I was a business owner I would want this man managing my business . So corporate Starbucks, keep an eye out for this man and keep him happy because he is the hardest and fastest worker you guys have. read more

Dave's the best barista out there, no contest. Been to all the Starbucks in a 50 mile radius, you want the best quality customer service? Dave at the k and 20th Starbucks is unmatched. Can't recommend enough. read more

It was a Treat Yo Self kinda day! I ordered a Java mint Frapp coconut milk no whip. I'm grateful they're doing coconut milk! I also ordered 2 Passion Iced Teas. Mmmm. Those are always refreshing. I generally do half the pumps because it's too sweet, but my sisters like it all! Heehee! Drive thru was quick and as usual, they're friendly. I don't like the new board or the speaker. The print is too fine and the speaker is too far to get close to look at it. If I have a question, I just ask and the Starbucksian help me out. read more

Starbucks - Coffee & Tea Near Me - Lancaster, California

Ran in here for for a quick drink and the associates were very helpful and the drink is delicious and refreshing. I don't make it to Starbucks regularly but this trip was enjoyable. read more

Starbucks - Strawberry pink drink made with coconut water. Hydration on this hot day! - Coffee & Tea Near Me - Lancaster, California

This morning my car battery died in the drive thru and the employees, Chris, Sarah and another employee i can't remember the name were so nice and seen how embarrassed i was and was super quick to help me push my car out of the way. This situation was already super stressful but they were so helpful and calm it helped my stress and anxiety through this unfortunate situation. Give these employees a raise! read more

Best Starbucks in the AV! The line can be almost to the street and they will get you through in 10 minutes with a correct order!!! Christina is a rockstar at the drive thru! Chewy and crystal are the kindest and always remember my weird order!! They are simply the best! read more

Went to grab some drinks for the girls, my friend who's birthday was today April 7th 2004 Amira Ausby. We went in and immediately was greeted by Tony. Very inviting and welcoming and put a smile right on our faces. We ordered our drinks and they were made with care. He also was very understanding that my other friend, Brooke Kelpis, May 12th 2004, had to use multiple gift cards since they only had 3 dollar amounts on each and every one of them. Everyone should strive to me more like Tony. #westan #youbettaslay #makehimemployeeofthemonth read more

Starbucks - Tony and Amira Ausby :) - Coffee & Tea Near Me - Lancaster, California

Starbucks was very busy at the time of my arrival around 8am this morning. However, every single employee was working hard with a positive attitude. In fact, Tony, an employee was shinning like a star while handing out orders in side of the cafe. He made sure every person who was waiting on their order was taken care of with a positive attitude. I can tell he enjoys his job, because the same time he was singing and dancing a little bit. Coffee and a show! Will be highly recommending this cafe to my friends and family. Thank you all for making this a very pleasant experience for me and I'm excited to return! Merry Christmas and happy holidays! read more

I always come to this location and Leanna is always so sweet at the drive thru window! Great customer service!! read more

Worst experience ever at a Starbucks! I've been to many before and they were able to make my drink a certain way, I can't to this location and all I get from the girl with blueish green hair was attitude. They didn't even offer to give me a different drink or even try to fix it to make it better. It was water downed and tasted like the let it sit out for hours before then even gave it to me. Absolute the worse Starbucks ever! I will not be going to this one again, poor customer service, port attitude and poor response time to what they have done. They need more training on every subject having to do with retail and customer service. Beware of this Starbucks! read more