Sammie was super sweet and took extra care of us today. Highly recommended. Looking forward to coming here again soon

On my way to work I stop at this location like 4 times a week. I always do a mobile order because I don't live too far from this location and I want to be able to run in the store or go through the drive thru (if there is no line) to quickly get my order and continue my drive to work. Mobile order pick up is so efficient and they typically always have my order ready in the timeframe it says. The staff at this location are very friendly. The inside of the store is very clean and organized. I have my go to drinks and food that I always get and the prices are your typical prices. I love how you can earn points and be able to utilize your stars to get free items. read more

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food and coffee was fine, but the guy at the window was just kind of rude. i ordered ahead, and still had to wait 10 minutes holding the line up because they didn't even have it started. and then he almost forgot my sandwich. it just sucks because im always super nice, especially to people who work in food service because i get it. i always tip cash with my orders, and i just couldn't. i was happy there was a coffee place by my new school, but i won't be returning unfortunately. :( read more

A 5-star review for a known entity like Starbucks? The "new" Starbucks location at 8880 E 96th Street opened in October 2023. The beverages and food items are the same you would expect at Starbucks anywhere. It is the new more customer-centric design of this location that makes a difference. At the former location (a strip mall parking lot away) there was no drive-thru. What a pain in the parking spot! The former location was small. For those of us who enjoy drinking their beverage al fresco, the former location didn't offer outdoor seating. Break out the rainbow, sunshine and unicorns. Cue your favorite song! All the minuses of the previous location are resolved in the modern design of the new building. The new location will also provide competition to the Panera Bread West of SBX and Dunkin Donuts to the East of the new location. This customer-centric design and will hopefully spread to other newly built Starbucks locations. read more

Starbucks - Spacious parking lot, dual drive-thru lanes, an outdoor patio, and a large modern environment inside! - Coffee & Tea Near Me - Indianapolis, Indiana

A rather small Starbucks, with mostly drive thru and pick up business. Inside the acoustics are inadequate making for a tinny, noisy environment. The upsides: four comfortable chairs, efficient service as it's not too busy and the usual, expected high quality foods & beverages. read more

Just went in and asked if they still sold gum, because I get car sick and that's really the only thing that helps and didn't have time for another stop. they don't sell it anymore, and the barista went and checked her purse for some she made my day, it means more than she knew. the bathrooms were extremely clean, the atmosphere was calm and relaxing, if i was from this area, this would be my starbucks! read more

Good morning my fellow Yelpers, EnchiladaEdna is back on the road! I just visited the Starbucks near my hotel, and all I can say is what a lovely franchise. The staff greeted us with such warm energy. You could even feel it through the drive thru speaker. When we approached the window, we were met with a pleasant smile. They quickly gave us our food as ordered. Not much else to say. Images linked down below! Signing off, EnchiladaEdna333 read more

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Sometimes you need coffee at a place that everyone knows you. (Queue the Cheers theme song) This is my place. Love or hate Starbucks all you want. I love them. This location (96th and Masters) is the one for me. The manager, Gary, has a talent for finding baristas that get it. They understand community and building something out of rusher visits. This has been my Starbucks for the last 5 years and I love them. Kate, Jay, Bailey, Kristin, Laura... they kill in the mornings. My drinks are always tasty, they listen, and over time get to know you. There's always a smile and friendly conversation no matter how busy they are. There's even notes and art some days. read more

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First time ordering at this location, the store was clean. Staff was friendly and got my order quick. But this Paradise drink was just ok, just trying new things. read more

Starbucks - Paradise Min - Coffee & Tea Near Me - Indianapolis, Indiana

I appreciate that they're open early even on Saturday plus they have nitro cold brew, which my usual store near work doesn't have. This location is modern and clean. It's easy to get to off 96th. The way in/out of the store is a bit annoying if it's busy cause there's a stop sign right outside the entrance/exit. Service is good and drinks are pretty consistently good. read more

Okay let's talk about it! Any and everyone that knows me knows how much I love, love, love Starbucks! I had to do a review on this location bcuz the WOW factor upon entering was off the charts! I walked in and was greeted by several employees immediately. I was looking around and perusing all of the display shelves and tables just taking it all in and also taking my sweet time. When I got to the counter the young lady was very nice. I ordered my normal morning drink and received it quite expeditiously. Everything here was absolutely perfect. Such a welcoming environment. I'll be back! read more

Starbucks - Venti Vanilla Sweet Cream Cold Brew - Coffee & Tea Near Me - Indianapolis, Indiana

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The drive through was hanging out the entrance area and another car was trying to exit so we just had my husband drop us off so he could get gas while we got my daughter coffee. It's a very crammed location, under a dozen tables and not much space for a spot of 4 grannies to get their order in, but very fast service with a crew of all smiles on a Black Friday.. read more

Starbucks - Hipster model child needed a peppermint mocha. - Coffee & Tea Near Me - Indianapolis, Indiana

Super friendly and fast drive-thru experience! The girl working the drive-thru was super chipper and probably one of the nicest Starbucks employees I've ever encountered. Thank you for the good vibes! read more

I have only been to this Starbucks location a few times and as I recall each experience has been bad. Today was the same. I went through the drive through and placed my order of an Americano & Brownie. When I got to the window the barista held out the scanner to read my card as she was talking on her headset to the next client in the car behind me. She did not greet me - she was busy helping the client After me. Once she took a break from the drive through clients After me - I told her I wanted to get my brownie for 50 points. She said ok with a displeased look & said she'd have to void the transaction and ring for the 50 points. That took a few minutes & a manager had to come over to assist with the void (the manager did not greet me either) during the wait time she did not greet me, did not make small talk & was not pleasant in any way. She had handed me the brownie when I pulled up but as yet not given me my coffee. I asked for the receipt when she said she had to void the transaction - and when she got the receipt and handed it to me (she was on her headset talking to a client) she seemed finished with me. I said "I still need to get my Americano" - she said very rudely "give me a moment", in fact she'd had SEVERAL moments. A minute or so later she handed me my coffee without a thank you. I do not plan to return to this location. read more

I really, really hate how this Starbucks' parking lot is designed. For a location in a sprawling strip 80% dedicated to parking (of which maybe 20% is used on your typical day when looking at the entire parking), Starbucks has only one way in and the drive-thru makes it very difficult to park here. Why am I leaving a review of a chain we're all pretty much forced to use for coffee? Well, I guess because there is some public art that kind of sort of resembles the "old" Starbucks logo. Oh, also, there's a Pokemon Go gym and a Sponsored Pokemon stop. So there's that, I guess... Oh, and I'm pretty certain the Sheriff's deputy at the next table over was on a blind date. So come here if you like blind date awkwardness? read more

How tough is it to get a chocolate croissant right? If I'm getting charged 11+ freaking dollars for a tea and CHOCOLATE CROISSANT I would think that is what I should get. Instead I get all the way back to my office and I've got a plain cold croissant. Once my gift cards are gone I'm done with this chain. read more

This Starbucks has been consistently good, and with a great staff since we moved here 10 years ago. They're always friendly and they always make sure their customers are happy with their orders. Thanks for being so great! read more

I just wanna start off by saying that I like the new lids you guys have currently. You're prolly reading this thinking like wdym the lids bruv? But yeah, hear me out. There was a period for a few months when all the Starbucks had these poopy lids that came off if you even tried to sip yo caffeine and you'd have a caffeinated shirt before a caffeinated body for sure. Hey, I get it tho it's Covid times n whatnot. That corporate product shortage was real, i ain't doggin on y'all for that. Anyways I dropped my iced triple espresso w/ 5 pumps of pumpkin sauce (gas) on my center console today cuz I got distracted and it didn't spill at all. This prolly my first review but if you stayed with me till now, remember to smash that like and subscribe button. read more

Starbucks - No spills here, happy days - Coffee & Tea Near Me - Indianapolis, Indiana

I've been coming here almost everyday for the last 2 years, they're very personable in an amazing way. My drinks are always good. I love them!!! Unfortunately I move a little further away soon.. however, I will backtrack to still continue to come to this Starbucks!!! My home away from home! I love this team read more

Typical Starbucks - good drunks, great service. Only fails in attention to facility privacy.... Ladies restroom lock hasn't been fixed. Instead the have a note!!! Whoopee! They need to fix the lock! Like YESTERDAY ! read more

Starbucks - Why can't they simply get a new lock for the ladies restroom? This has been a problem for at least 4 weeks! - Coffee & Tea Near Me - Indianapolis, Indiana

Perfect customer service! Drive thru window had fun facts printed for you to read while you waited. The wait was super short even though they were busy. Great attention to detail and the customer experience! read more

My compliments to Starbucks at 96 th street they know how to make it. Cafe vanilla frap with a shot of expresso.

What a great location! I recently started working in the area and have been through here every day for a week and am never disappointed. My coffee is always perfect and everyone is super friendly :) OH and if you play Pokémon, you can battle on the Gym located right next to the drive thru while you wait! read more

This is a great Starbucks location, with plenty of indoor and outdoor seating. The new CITRUS GREEN TEA LATTE smells like a lemon drop and tastes like some lemon gummy is lost somewhere in the bottom of your cup. It's not bad, if you like that sort of thing. They didn't skimp on the green tea, it's got lots of great green tea flavor. read more

Starbucks - The new Citrus Green Tea Latte! - Coffee & Tea Near Me - Indianapolis, Indiana

Another patron exposed himself to me twice and simulated self-coitus. I made a complaint with management. They did nothing for the following 15 to 20 minutes I was there. Am I coming back to the Starbucks? No. But I'm pretty sure he is. read more

Starbucks - This man exposed himself to me twice. I told management and they did nothing for the 15-20 minutes following my complaint. - Coffee & Tea Near Me - Indianapolis, Indiana

This is my favorite location for a few reasons. It's right next to work, the staff is always friendly and engaging you in conversation (even in drive thru), the product is always on point. I've never had it messed up or given the wrong order. Even though it is a very busy location they always take the time to make a person feel welcomed and appreciated. That's saying a lot for any business nowadays. I know Starbucks isn't a local business but it has that feel to it and the staff make it so. Two thumbs up and five stars for you guys!! read more

Starbucks - Peppermint mocha is my new favorite!! - Coffee & Tea Near Me - Indianapolis, Indiana

I come to this location very often!! It's right on my way to work on 96th st. I usually come in the morning and go through the drive thru. Usually this lady Laurie is working! She is the absolute sweetest!!!! She always seems to be happy even like today when there is a drive thru line soooo long! I have never had any problems at this location! Very spacious! Also has lots of outdoor seating!!!! read more

Quick drive-through service, friendly staff. Interior is nicely decorated, and there are several tables for those who like to enjoy a beverage outside. You can get a decent egg salad sandwich here, too! read more

Starbucks - Coffee & Tea Near Me - Indianapolis, Indiana

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I made great use of this Starbucks in between doctor's appointments. It was nice and cozy on a cold, blustery day. It was refreshing to see friendly, cheerful staff of all ages, probably even number of men and women working. They seemed to get along really well. Also nice about this location was that there seemed to be enough space for tables, benches and more loungey furniture. read more

Friendly and efficient staff. I've enjoyed all my crafted drinks here. I'm always able to find a seat for me and my family. My last visit I tried the blonde roast. It was extremely bitter. My spouse's thanksgiving blend was much tastier. Go with that brew! read more

As I walked into my favorite, classic cafe, i expected nothing less than to be greeted with smiles and friendliness, however, this was not the case. I walked in to the register and wanted to order two large waters along with a protein box and mango dragon fruit refresher. Before I even had time to carry on with my order, the cashier at the time interrupts me and simply says we're going to make that grande size for today. Not only did she not ask if it was ok if the size was smaller but she said it on a very snarky tone. I was drawn back by the rudeness that she conveyed toward her customers. Me and my family spend so much money at this business every week. I am so disappointed by the way I was treated and will surely never return to this specific location again. read more

Update, 6 months later: Okay, so I'm more than happy to give credit where credit is due and changed my 1 star Review to a 5 Star review. I don't know how or when but this is my fav Starbucks again! Staff are always super nice and my coffee has been amazing for the past 20+ trips. That's a pretty impressive streak. I love that they always offer my dog a pup cup (even though I don't take it because ever since something changed with the whip cream around the start of 2018, he won't eat it; anyway, I digress). They're always happy and fast, and once again reliable! Thank you 96th and Masters Baristas! read more

Starbucks - Coffee & Tea Near Me - Indianapolis, Indiana

So I went into this Starbucks on a lovely sunny day making me very parched I ordered a large refresher and a protein box and was hoping for a large water. I was then told by one of the workers that they were only doing grande waters for the day... like honey pls I am not Arianna Grande I need me a big water so that I can play a good day of tennis smh. I was not pleased and wished that they knew the money I spend at this place and that I feel that if I ask for a large water they should give me one because I bought other things... not mad just disappointed read more

Stopping at this location is apart of my daily routine. I continue to come to this location because of the staff. This is an awesome team! My only problem with this location is the parking lot. There are MASSIVE pot holes at the entrance of the parking lot and throughout. We live in Indiana, we all know we have bipolar weather- but the parking lot is never clear. I see elderly people in there every morning (the same 3 couples). One of them could fall on the ice and get really hurt. I slid today as I was walking back to my car. It takes less than 5 minutes to sprinkle salt down. Pay me, I'll come do it! read more

Great location! The workers are always nice and friendly. There's never a mistake with my order. This location always seems to be busy but there is never much of a wait. read more

Terrible customer service at the Drive thru! I'm gestational diabetic and have to order a drink that is "odd" I'm sure, however a barista being condescending and rude while I'm placing my order is not appropriate. I order this drink frequently at other locations and have never been questioned or "cut off" while placing my order. Luckily this is no longer the closest Starbucks to my home or work! I will definitely visit Starbucks again, but not this location! read more

I arrived 35 minutes prior to their closing time and they were...closed. Bummer. I made a special trip for beans in the morning.

Seriously the most friendly starbucks drive through I've ever been to. Tasy breakfast and a decent cup of Joe all packaged by a really awesome worker read more

I love Starbucks more than anything, but this location is close to the worse one. The wait is just way too long. I've been here fifteen minutes so far and ordered a latte and still no drink. There's four girls working and one making drinks while the other are in the back, they should all be up front catching up. A Starbucks drink should not take this long. Then one a separate occasion we were here and purchased a mug and gift card. They had no boxes, no bags, and no sleeves for the gift cards and told us we could carry them all out. I get running out of boxes at Christmas time but no bags... no sleeves for gift cards... on a third occasion I ordered an iced drink, she repeated it back, then made me a hot drink. I politely mentioned it was supposed to be iced and instead of the normal Starbucks "No problem let me remake that for you" I got a loud sigh and her walking off. Unacceptable for a $6 coffee. This location is in need of management. read more

So I normally prefer to come to this Starbucks location. They tend to be friendly and quick. I am a sucker for good customer service. I came in to the store because the drive thur line was long. Like out in the street long. There was one group of three guys in front of me. They took their sweet time ordering and the cashier was falling all over herself in helping them. I dont mind it if you display that some level of helpful to everyone. Then she was so busy talking to another employee before she even greet me with a "we will be right with you". read more