The protein matcha was disgusting but I should not have expected much... I give more stars because the service is great and I like their baked goods. The mocha chocolate chip frappe was great but mostly because I just like it because it tasted like a chocolate milkshake ... not very healthy LOL but I had to use a gift card so YOLO. That matcha chocolate bread was really tasty I'd eat that again though. read more

The kitchen staff was handling a dog and did not change her gloves prior to working with food. Isn't that a health code violation?

I like this location. It is good to have coffee and breakfast here and to relax and do my prayers or read a book. Nice friendly staff. Great matcha lattes, too. read more

I stopped in here a couple of weeks ago while exploring Waikiki. I was hot and somewhat lost trying to find stuff. The staff here was beyond helpful with directions, the iced tea hit the spot, and the location was great for people watching and relaxing for a bit. I definitely recommend this establishment. read more

Starbucks - Don Ho Avenue next to Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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I got my sous vide bacon and cheese,,,yummy. But, sous vide is pretty rich and tasty. Then, I backed it up with shaken green tea. I'm taking a breather from running around. It's clearing my mind from so many little missions and can't fulfill it all in one day. Of course, the ladies were hard working and friend behind their masks as well as friendly! Just a short note...I'm off running! I got my second wind! Ciao!!! read more

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I have been to this Starbucks location quite a few times in past year. It's conveniently located in the lobby of Ala Moana - Mantra hotel. The layout which is spacious with ample open tables and seating is comfortable for both eating&drinking and also doing light computer work. The shop consistently opens at 5:30 am which is great for people like me who wake up bright and extra early due to time difference. Lines can be long even during early morning hours, so don't be surprised. However, the staff seems to efficiently manage the long lines. read more

Excellent customer service!! The staff was very attentive and was sure to greet us as soon as we walked through the door. Although we didn't have to wait very long, one of the workers apologized and said that they'd be right with us; I didn't mind because I was debating on my drink. When we got to the cashier, she was really friendly and apologized for the wait. I ordered a caramel macchiato, coffee cake and a venti water; the cashier asked if I would like the coffee cake warmed up. I like that she didn't assume or give it to me cold. My drink didn't take very long, and my coffee cake was was ready within a minute or so.. it was fast but nice and warm. Aside from the excellent customer service and fast service, the store was really clean and the shelves were stocked. read more

I bought 8 $10 gift cards from Starbucks for my sisters wedding shower and when my sister tried to load it on the app there was nothing on the gift card! Then she told my that her friend bought one from Kahala with $50 on it and it was empty! Be careful! Terrible! read more

I spent 45 minutes wandering a stinky mall, searching for coffee in the morning rather than walking on the beach with a coffee in hand. Ultimately bought coffee at Foodland. read more

Originally while waiting in line I wanted to give a straight up one star. The line is always long and the few times that I do pick up a drink, there is only one cashier working and two other baristas preparing drinks. Really understaffed on the weekends.. Now I know you can do mobile order but I'm not too familiar with which location this one would have been associated with as there are a few other locations nearby. Nevertheless, I ordered my drinks and they were prepared shortly after. Trenta size pink drink for me and a grande Caramel macchiato. They were crazy busy but made the time to write me a short & sweet birthday card. I have never ever received one from any other locations since 2014 when I joined the rewards program. Kudo's to the trio working that Sunday! read more

Starbucks - Pink drink trenta size - Coffee & Tea Near Me - Honolulu, Hawaii

This Starbucks is always busy with a line. The line moves pretty fast thou. It is located at Ala Moana Center on the second level between LV and Tiffany & Co. The staff are friendly, and make sure you like your drink. They explain the different drinks to you and what's inside. They call your order out by your name, I like that because sometimes people order the same drink. I ordered the açaí strawberry refresher, my go to is the unsweetened passion fruit lemonade. I really enjoyed the refresher. It wasn't sweet at all. It is like the pink drink, the only difference between my drink and the pink drink is that the pink drink is made with coconut milk. read more

Starbucks - Register area and treats - Coffee & Tea Near Me - Honolulu, Hawaii

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Nice place to take a coffee break, if there are empty tables available. Most of the times, their few tables are taken, unfortunately. According to Yelp, there are at least four Starbucks listed within the Ala Moana Shopping Center. They all appeared to be similar in flavor, at least to my taste. read more

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This location is at Ala Moana on the second level, right outside of Tiffany's. There is always a line here, every time I pass by. The line moves rather fast. The baristas working this location are friendly and know their drinks. I wanted to get their Cherry Blossom frappe, but it ended the day before. They couldn't make it for me because it needed a special syrup is what they told me. They were running a different special, Honey Caramel frappe. I decided to try it. It was so overly sweet. The honey pieces did not go well with the caramel. I don't think I'd get this drink again. The Cherry Blossom frappe on the other hand was delicious. read more

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Came in while shopping at Ala Moana shopping center. The barista behind the register was friendly, and this smaller store in the center of a mall seemed to be a bit busy. She made sure to reread my order to me to ensure accuracy which I appreciated. I had ordered a Venti Iced Soy Chai Latte and a Venti Guava White Tea Lemonade, both with light ice. As I waited for my drinks to be made, I noticed my Chai about to be finished, but the soy milk wasn't filled to high, leaving space for heavy ice. I was going to say something, but I didn't want to be "that customer." However, before I even said something, I notice the barista finishing off the drinks reading my label. On her own, she added extra soy to make it lighter on the ice, which I greatly appreciated. Overall, I recommend this location. It's optimal, being that it is in the center of many stores. The service and beverage quality were great. read more

Starbucks - Venti Iced Soy Chai Latte - Coffee & Tea Near Me - Honolulu, Hawaii

Collect 100 stars when you purchase frappuccino and chocolate croissant until November 26. The menu had only 2 frappuccino flavors. Male employee said that you can make a coffee beverage flavor into frappuccino. I ordered a grande white chocolate mocha with no whip $5.75 and chocolate croissant $3.25. Total $9.42. read more

This is the center Court one. If they haven't already, they really should make Stefen a manager or something. He's quick and detailed. When he's more visible, he gets orders to get the line moving faster. It gives me an estimate of 4-9 minutes. If I get there in 3 and he's playing a primary role, it's ready. I've been going to this one for a while. Coffee shops are stressful, especially with customers who are often very particular. So it takes a certain type to brush stuff off and keep going in the first place. They've found a great team overall I assume. But they got really lucky having Stefen on staff read more

Starbucks - We asked for a puppacino. We got an artful cup to go with it. - Coffee & Tea Near Me - Honolulu, Hawaii

It was an open place. Got pretty busy! It was simple and easy. Very nice workers. Ordered the extra hot skinny vanilla latte and it was extra hot. Recommended. read more

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My favorite Starbucks! Because they are so fast, usual on wait 2-5 minutes for my Skinny Vanilla iced Latte. And it always taste the same. Sometimes at other Starbucks it can taste different depending on the maker. It's never really to busy. And the staff is so friendly and always nice. It might look like a lot of people waiting but the breeze past them in seconds. I barely have time to write my reviews. 1 read more

Starbucks - New Bantam bagels with cream cheese inside. - Coffee & Tea Near Me - Honolulu, Hawaii

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The line to this Starbucks location can get long, but the baristas are quick and consistent. I enjoy coming to this location. Lots of seating available, but that can get filled up quickly. There's more seating upstairs and around the mall. The workers were very patient and kind. A huge plus in my book! I will be coming back to this location soon :) read more

It wasn't busy as before so I went inside to order something refreshing. I ordered a passion tang with 8 sugar shots. It was really fruity and I love the flavor it was unforgettable. Everyone was friendly and nice. With the Starbucks app paying for my drink is fast and easy. I'm glad they made a easier way to pay for drinks and snacks. I enjoy coking to Starbucks everyday it makes me stay awake and the coffee are the best. Here is like 5 Starbucks in ala moana center and you can't miss one Starbucks lol. But some Starbucks don't take the app for paying the Starbucks so watch out. This Starbucks is next to the post office on the 1st floor if you guys don't know where it is. It's kinda hidden so gotta walk all the way towards the post office and you will see it. Highly recommend this Starbucks in ala moana center. read more

I experienced the worst service at this Starbucks location. It's always this location. I went in around 2 pm today to pick up my drink today. My drink was ready and sitting on the counter. The person who was making coffee asked my name with a little attitude. After I told her my name, she turned around and continue to make coffee. As I was feeling confused, another person came to ask my name again, so I figured perhaps it would be easier just to show her my name on the Starbucks app. Unfortunately, I showed her the wrong page. So the next second she used a tone of a stepmother and kept repeating "your name, your name, your name!" I thought she was going to kill me. This was not even the worst part. After she handed me my drink, she turned to the other girl and talked crap about me, a customer. Did she think I was deaf?! 7-11 has better customer service seriously! I meant do they work at Starbucks for free? Starbucks Ewa wing, pull yourself together! Don't just hire anyone showed up at the door. read more

The confetti sugar cookie is to die for!!!! That's all I stopped for! Originally they told me that they couldn't warm up the cookie and after asking her manager Ashley warmed it up and I was well on my way! read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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Disclaimer: I'm not a fan of Starbucks. I'm very neutral on the whole barista/coffee shop scene. I can take it or leave it. I know lots of people who love the experience/wifi/creative drinks though. Location Location Location: This location near center court at Ala Moana Center is perfect because it is right out in the open and there is shade and seating nearby with tables with umbrellas. This kiosk is set up as a high volume operation. Drinks and Service: These two go hand in hand. They have all the latest Starbucks fancy drinks. I usually get just plain black coffee but I have tried Iced Coffee and some of the green tea/matcha drinks. They are fast and make it look easy. None of the noise and chaos that goes on elsewhere. Food: We always go to either Brug Bakery or St. Germaine or one of several other high-end bakeries at the mall and then bring our bakery items here to sit and enjoy. No one is monitoring the seating so no one seems to care. We love being able to enjoy our own items along with our drinks. That is why this location is so good. Efficient and comfortable and relaxed. Yep, Five Stars from me because I know I'll be back. read more

When I don't have time on my break to walk all the way down to Macy's, I usually stop by center court for a quick iced tea or coffee. Lately I've been coming here before my shift for my morning latte and I've been pleased. Pros: Central location so it's easy to get to from anywhere in the mall. The line moves fast and the drinks are made well and correctly (can't say the same for other Starbucks at Ala Moana). Also, customer service. The barista was kind enough to let me know on her own that the matcha latte recipe had been changed and sugar shots were no longer used to sweeten the drink (totally ok with this since I don't like the super sweet taste anyway but it was nice to know!) Cons: Very little seating. As this is a central, outdoors "hut" type location, there are only about 8 tables and they are usually always full. Often times occupied by tourists who don't even have a drink, but considering it's an outdoor kiosk designed to be fast for on-the-go shoppers, I guess this is alright. read more

Starbucks - Look at how beautiful this (correctly-made) matcha latte is!! - Coffee & Tea Near Me - Honolulu, Hawaii

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Best almond croissant, have one with your favorite Starbucks beverage! I've had my first croissant at kahala location, very consistent at the other locations! You won't be disappointed! read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

Wait time too long. Also, ordered a green tea matcha drink and it was not good at all. Due to the slow service it wasn't even worth my time having them remake it. The worst part of my experience here is watching one of the barista's toss her hair around several times while she figures out how to put it in a ponytail standing right over where the baked goods are and then proceeds to make drinks and did not even wash her hands prior to!!!!!!! All I can think of is how much hair and dandruff or scabs probably fell off onto the counter there and over the food items. And then her dirty hands touching everyone's drinks. Yuck. This was today in the afternoon. Definitely not returning here. Slow and unsanitary! read more

I normally don't complain but if I'm spending 3-4$ for coffee, I hope I get my money's worth but I haven't. My coffee was 1-2 inches short of the lid as this is the 2nd time this has happened. The first time I went, my coffee wasn't filled to the top but was cut short. This time, I've decided to take a picture for proof. It has good customer service and good coffee. Just disappointed with the amount of coffee given. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

This Starbucks is conveniently located on the second floor of the mall near the middle. It makes it an excellent place to stop at when waiting for loved ones that are at the dentist or doctor's office in the neighboring Ala Moana Building. I simply come downstairs and pick up a drink to lift my spirits and wake me up. This Starbucks can also make a quick escape when you're shopping with a friend or significant other and they are taking a bit longer than you to finish shopping. An interesting thing about this Starbucks is that it is in it's own extra large, stand alone kiosk sort of building. read more

I have to say this Starbucks is awesome! I give you folks credit! I could never do the work you folks do and get the order correctly with so many customizations allowed. Even though they have so many different drinks to make and the large amount of people who frequent the store, the workers here are friendly. I have to say the Barrista named Taylor is super nice! She has such a bubbly attitude and is patient and helpful with ordering the drinks. Thank you for explaining to me the difference between ordering it with walls versus shaken. We got our drinks in a timely manner and both drinks tasted delicious! They not only tasted great but the drink looked so pretty! read more

This Starbucks is the worst one I've been to. It's in a kiosk in the middle of the mall and the lady today 8/9/18 at 11am making the drinks had a horrible attitude. I just asked for a straw and she rolled her eyes. I ordered a mango dragon fruit refresher and no one told me they didn't have all the ingredients. If you don't have all the ingredients don't sell and charge a customer. Be honest up front. All the young ladies working in this location have poor attitudes. Even the lady at the cash register rudely handed my change/refund to me like I'm disgusting. No aloha spirit what so ever. No one is asking for fake smiles and a lei but be decent and professional human beings. Sorry, not sorry but you need to work for a living like everyone else. If you don't like people contact/customer service get a new job. Supposedly one of their names is Angel? Angel my ass. More like a demon. read more

Chev, very hospitable with his customers what a great employee you folks have at this particular location.

Amazing service and the baristas at this location consistently spell my name correctly (and don't assume it's short for something else haha). My go to location for a morning pick me up before getting started with my day. read more

Usually satisfied with Starbucks. I feel I'm reasonable when I ask for certain things. This AM I ordered 2 keiki hot chocolates. When I got the receipt I was charged 2 tall hot chocolates. When I inquired why, all I got was a "sorry". read more

This location is conveniently located near my workplace. Mobile order saves time from waiting in the long lines if you're in a hurry. The baristas are always super friendly and personable! read more

I ask for a large cup, but they didn't fill the whole cup. There are a large empty space in there. It's not even a medium cup. read more

Starbucks - Are you kidding me, Starbucks??????? - Coffee & Tea Near Me - Honolulu, Hawaii

Do not mobile order through this one. It took me 11 min to get my drink. Ordered at 7:20, got there at 7:25 and pickup at 7:31. Why the hell didn't I just stand in line. Speaking of the line. When I got there, the person at the front had this complicated birthday drink order, by the way Happy Birthday Lady, free birthday drinks are the best! The line went went from 3 people including birthday girl to 6 people. Now i'm thinking woohoo sb mobile order, getting my drink first. Oop, nm birthday girl gets her drink first, hmm that's understandable, I mean, it is her birthday right. So i'll get my drink second, hmm, nope not me again, oh she only got an ice tea, third person, got an ice tea too, fourth and 5th got hot waters and last person and iced tea. Where the hell is my drink! Then I think, I must've chosen the wrong location, look at my phone, nope it says center, okay maybe it didn't go through, check with the girl, oh we're making it now. What!!! I've been here 10 minutes now!! Okay 5 minutes, but I ordered it 10 minutes ago!!! :( I need caffeine...please!! I have to give her credit, she made my drink in less then a minute and it is hella good!! It still sucks that I had to wait 11 minutes for it though. Especially as I am really tired today. read more

Love this Starbucks! The people there are always SUPER friendly. Extremely fast service, drinks are always made right! Love!

Just tried to purchase some coffee from this location. The girl told me that that they already shutdown their grinder and I would have to take it to another location to have it grind ? Really ? Why would you shutdown a grinder while your still open ? Does it have to catch a bus home or something ? Jeez ? read more

Every morning i come to this starbucks they are never happy, but it wasn't something terrible enough to write a review. I always think it is their usual morning rush, so it is ok for them not to be so friendly because they are extremely busy making drinks. Today i came there to order 2 drinks, they took 15 minutes. The cashier was not friendly. She asked for my order then she WALKED AWAY to heat up pastries and talked to the barista. She left me standing at the cash register instead of finishing my order, cashing me out and helping the next customer. After she finished whatever she was doing, she came back and finished my transaction. Ok..? She can just tell me "hold on", "one second", or anything instead of just walked away on me. You have to excuse yourself before you leave the customer. She didn't. Next, the barista. After i received the last drink, i asked for a tray. The barista took forever to get my tray then she basically just slammed it on the counter.. really? Was that necessary? read more

Really busy due to its location. They do know how to crank the drinks out and clear the line. Only issue is you've got to speak a bit louder when there is something going on at the center court below. read more