Cody stopped by the Ala Moana location, Ewa Wing, street level Cody ordered sausage, egg, cheddar breakfast sandwich Cody ordered chocolate chip cookie Cody food was tasty Cody staff were friendly and speedy Cody dining area was clean and comfortable Cody will return read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

Was a bit tricky to find this location, it's on the literal ground floor of the outdoor shopping plaza, located within the parking deck and not "upstairs" near the stores and shops, despite what a navigation app may imply. The staff here is quick and very friendly! Tasty refreshing drinks with great recommendations for awesome add ins and drink upgrade suggestions. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

Busy Starbucks ( that is the understatement of 2025 already ) location in the Ewa wing of Ala Moana Center, next to one of the ABC Stores - street level. Went to try their new offering, cortado. Anyone who frequents an artisinal coffee shop is familar with a cortado. Starbucks cortado was actually okay...exceeding my expectations. I'm curious about their Winter menu of drinks; I definitely want to try their Pistachio Frappuccino/Latte. They also offer a cold brew with pistachio cold foam. I try not to patronize corporate coffee companies but Starbucks is decent and their app makes ordering convenient. I start work early in the morning, so their operating hours are excellent. In the end, I am a consumer looking for convenience and rewards points - via their app. Lots of parking in the AMC. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

I've actually never had Starbucks coffee. I always figured it would be boring burnt coffee sitting in an urn all day and a bad experience. But I saw that they offered two pour overs so I went to the 1971 pour over a try. I don't know if this is a company wide policy but this location doesn't sell any of the other coffees except Pike's place after 11am. I guess they're just hoping you'll but a whole bag based on the packaging. So I had a sandwich and a cup of ice water. The ice water was pretty good-that's why they get the second star. Not coming back. read more

This mornings experience was the worst customer experience at this location. We mobile ordered the usual black tea with strawberry puree and it barely had the strawberry flavor. There's also a new sauce that I like and on the app we were unable to order the Truff Jalapeño Lime Hot Sauce and Truff Original Hot Sauce. When we got into the store and asked if they still had it, they did and gave it to us, but we were talked to as if we were stupid in a condescending tone. He was telling us to order it on the app next time but even after trying to explain it was unavailable he kept insisting it was. I usually don't write bad reviews because I have a lot of patience, but I did not like the way he talked to us. I get if it's busy and people have rough days... either way, unacceptable. read more

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Just wanted to give a shout out to Deb. Her customer service was so excellent. It's so rare to see someone so cheerful and it made our day

Typical quality experience. Efficient and friendly staff. This has to be the hardest Starbucks to find. This is on the ground floor by taxi and parking. Google led me to another local coffee place. Don't give up! It is past Marshall's and the Post Office. read more

Starbucks - Small space to sit and relax - Coffee & Tea Near Me - Honolulu, Hawaii

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Came here mid-day when the armored truck driver came to grab the daily deposit. Male barista was assisting with counting and bundling monies. After he gave the final bundle of the deposit to the security officer, the barista went straight back to making drinks. For the management here, please instruct your barista to please wash hands before going back to making drinks. Currency is dirty and to go straight back to handling drinks/food is unsanitary. read more

I love Starbucks and I love their mobile order online. You never have to wait in line again, just place your order ahead. You can customize it as well! This time I tried their new lavender matcha oat latter. I was hesitant about the lavender so I got light lavender foam. However, next time I will definitely get it regular foam cause it's soo delicious! The matcha and oat milk is so creamy and the lavender is a nice additional complementary flavor to the matcha. It's definitely better than the lavender oat latte. 4 stars only cause it was $6.75 for this latte! Starbucks is getting more pricey every year. Definitely worth a splurge once in a while though! read more

Starbucks - Lavender matcha oat latter - Coffee & Tea Near Me - Honolulu, Hawaii

At ground floor of Ala Moana Center. Service was quick and not many in line to place order. There were a four tables with pair of chairs for customer to sit. No outlets for electronics to recharge. Staff member were welcoming customers and friendly at the cash register. Drinks were quickly made. read more

Starbucks - Pumpkin Cream Cold Brew - Coffee & Tea Near Me - Honolulu, Hawaii

Efficient, awesome customer service, and always thus far has gotten my order right all of the time.

I like coming to this Starbucks location. The staff is welcoming and our drinks are made well. Our drinks are always on point and made to order. The staff is AWESOME! They are always smiling and super friendly. Such a welcoming feeling when in there. The patrons are also friendly! The store is clean with some tables against the wall for sitting. There is also music playing on the store speakers. There use to be a public restroom but not anymore and more tables in the center, but probabaly due to covid there are only tables against the wall which is understandable. read more

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Let's set the scene. I ventured into this Starbucks, which is located on the street level of the Ala Moana Center. It's on the side of Surfer's Bakery and ABC Store. It's important to note that I went here around 5:15 p.m. on a Thursday evening. The day of the 50% off promotion for Starbucks' app users! It was crazy fun?! So many customers that you couldn't tell the order line from the wait line! I had to ask the people where was the line to order. The mood was festive and exciting for me! Some of the customers looked happy : ) and some, not so much : (. I considered leaving due to the number of customers, but I watched in amazement the sheer gut determination of the baristas to get those orders out! I literally wanted to shout out and clap my hands out loud for their frenzied work ethic. Here's to you all (clapping hand emoji). I stayed in line and placed my order for a venti Gingerbread Latte and a cup of ice. I wanted to try one of the holiday drinks. The Gingerbread Latte was spiced just right. The wait was long, but to be expected. The latte was nice, but the ice had coffee grains ? in it. So I tossed that away. I passed by here an hour later and I spied only three customers in store. I'm pretty sure the baristas needed the welcomed respite. Bravo Baristas! read more

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Customer services is suck. Never visit again..I did tip when I place my order taking soo long to make coffee. Asking for cup of ice the girl hand out my order ugly personally when I asked for cup of ice make me go back in line ask the cashier again read more

I stopped in yesterday before starting work. It was surprisingly busy that early in the morning around 8:30am, which makes sense. There wasn't too long of a line when I got in though, so I was helped fairly quick. I didn't catch her name, but the cashier that assisted me was very patient. I wasn't able to get into my Starbucks app because I didn't update my device yet, and she was very patient and waited for me to figure out where I needed to go to get access. Her customer service skills were great. She made an effort to talk story with my while we figured that out, and kept the conversation going. I even came back a second time to get food and she checked with the other baristas to make sure that I got my order. I got a Brown Sugar Shaken Espresso with match cold foam added to the top. If you haven't tried it yet I highly recommend it. I normally get it with oat milk inside. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

Just reopened at this location. Lots of parking and convenient to shopping at Ala Moana. Service was quick and friendly. And it's finally starting to feel normal. Staff still wearing masks and cleaning along the way. Had our usual favorites - dragon fruit refresher or mocha expresso and a few bites of their lemon loaf or cake bites. Same great coffee and snacks! read more

Starbucks - Trenta Mango Dragonfruit Lemonnade - Coffee & Tea Near Me - Honolulu, Hawaii

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Excellent service!! Quality/Quantity - Got an ice drink for my daughter, 2 glasses of water, and a cup of ice. Atmosphere - Take out only, no seating. Service - 6 stars, cashier was very patient and accommodating thank you!! I did not expect them to give me 2 extra glasses of water and an extra glass of ice as it was so hot today!! Price - I did not even look.... But tipped well!! Thanks again for the great service. Owner Comment - Congrats on all your success since 1971 and being the largest coffeehouse chain in the world! #114 on the Fortune 500 list. As of 2021, 33,833+ stores, and 15,444 of them in the US. 1992 IPO 2003 Acquired Seattle's Best Coffee 2008 Loyalty card program 2020 Generous programs to employees due to COVID. Closed all stores except drive thru and delivery only. Paid for 30 days whether employees went to work or stayed home. Gave employees free daily meals and drinks whether they were working or not. Focused on the mobile app and future stores "convenience-led" formats with drive-thru and curbside pickup. read more

Starbucks - 7/9/22 Cool picture - Coffee & Tea Near Me - Honolulu, Hawaii

It was like any other Starbucks. The workers were friendly and patient. I came in to try "the Zendaya" drink that I saw on social media. Apparently, she orders this drink all the time, so they named it after her. I went up to the cashier and showed him the picture. It was a venti iced matcha green tea latte with coconut milk. It was ok, but refreshing. My hubby said that it had a funny taste. He's probably not used to it, since it contains a lot less sugar than his usual Frappuccinos. There was a small line that moved pretty fast. The workers were on it to clear that line. read more

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Ordered online and 45 minutes later, I had to ask about my order after seeing numerous customers order at the register and get their drinks ahead of me who ordered long before them. I don't know what their policy is, but they should service the orders in order. If the app says it'll take 10 minutes, then there is no reason for it taking 45 minutes. Stop taking orders if you only have 2 baristas and cannot keep up with all the orders. read more

I really like this Starbucks because they legit care about their food. I know Starbucks food is never the star but it should be sometimes!! Their spinach wrap thingy is so yummy way better than I expected and it was a nice snack in the car to have while we dealt with traffic. Their mango dragon refresher was also better than expected. This all perked me up and I was ready to start the day! My blood draw was also this day and the nurse actually had a easier job than usually can't go wrong with this Starbucks read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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Starbucks Happy Hour (2pm-7pm) on Thursdays in December 2019... I was driving my friend to her car at Ala Moana Shopping Center when I saw this Starbucks on the Ground Level. I remembered that it was Happy Hour - Buy One, Get One Free - and I suggested to my friend that we take advantage of this offer! She agreed because she had a Gift Card to use! We parked right in front in the covered lot and walked up to the cashier and placed our order. At first, my friend wanted one of her usual drinks. I pointed out the Holiday Specials and she selected the Caramel Brulee Latte - iced. I chose the same, but with Almond Milk and no whipped cream. Both drinks came out fairly quickly. We sat for a while in the small shop. We enjoyed watching people on their laptops...while other people looked like their eyes were closed... I don't blame them. The music, air conditioning, and cozy ambiance are soothing! After a bit, the wooden chairs got uncomfortable, so we took a walk with our beverages. This is a busy, but efficient location of Starbucks. We appreciate the Holiday Specials, the free WiFi, convenient restroom, the Happy Hour deals, the gift cards, and the handy app! read more

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Mauka side of Ala Moana Shopping Center. Stopped by to get a iced green tea with no sweeter or additional water. It was nice on a hot day. There wasn't a line so no waiting. Maybe they will put back the table and chairs. read more

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I might be biased but this is my fave Starbucks on the island. Drinks are consistently great. A lot of other Starbucks (Windward mall and enchanted lake to be exact) their drinks never taste the same and quality is all over the place. This one is not close to me but whenever I'm in the area, I love to go to this one. They are always busy (because they are the best!) but still fast! Come to this one if you want your drink to be good every single time! read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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Not all coffee houses are the same, some are a hit or a miss. I was here for my 400pm ice coffee break. The barista made it just right with 3 pumps of sugar and a splash of oat milk. read more

Starbucks - Iced coffee break 2021 - Coffee & Tea Near Me - Honolulu, Hawaii

They don't know how to make drinks . Not only they charge an extra $1 for Sweet Cream Cold Foam , they can't even make it accurately! Matcha powder is not mixed properly. The drink tastes like water! And to top it off when my husband was ordering a drink the manager gave me a judging look like he was doing smthing wrong read more

Starbucks - The worst matcha latte in my life - Coffee & Tea Near Me - Honolulu, Hawaii

I'll be honest, my main purpose was to pickup some things at Vitamin Shoppe which is next door. Their sales I can't pass on lol. After leaving VS, the temptation easily drew me to make a visit because I found a parking stall right out front of this Starbucks store. Lets just say they found a strategically smart location for heavy foot traffic because it's located at one end of Ala Moana, the bus runs on Kona street, and they open super early! read more

Starbucks - Something to read while you're waiting for your drink - Coffee & Tea Near Me - Honolulu, Hawaii

Asked for an Venti Iced Coffee with Oatmilk. Barley poured any Oatmilk, gave me the drink hot. All good, easy fix. When I asked for a venti cup of ice, they refused to give me one because they're running low so they don't give them out... meaning I would have to purchase a venti cup of ice... after they were the ones who screwed up my order.. It is what it is, ended up leaving with my venti hot coffee and two grande cups of ice Wack experience, workers seem like they don't want to be there so I'm gonna chalk it up to a bad day for everyone. Still wouldn't recommend. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

I was in to try the pistachio latte. It was chocolate rich in flavor than pistachio flavor. Maybe too much chocolate or not enough? Of course, my snack was bacon cheese souse vide...soft, smokiness, cheesy and devine! The workers and working manager were kicking out orders, rush hour. It's hard to be friendly during this time, but they manage. Without the markings on the floor, people will not know where to stand within the two waiting areas were marked 6 feet apart which is ingenious in my opinion. Some Starbucks are not set up that way or don't have the room maybe. I think I prefer coming here in terms of COVID19. Masks are requirement for all. Does it make a difference in a crowded and busy area? Yes! All right gang, be safe out there...very short review on the fly! Ciao! read more

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I waited 25 minutes for my mobile order. The place was busy but that was too long so I went to the cashier to ask for a refund. Turned out they put my drink on the far back end of the pickup counter and hid my name and they didnt call out my name so my drink was just sitting there melting away. Also got a brownie and noticed they got smaller, thinner and not as moist as before, never getting a brownie from them again. read more

CURBSIDE PICK UP! LOVE IT. The service here is great and my drink taste amazing all the time. This location has not failed to provide great service both inside- Quick to order, in store pick up- Ready when you arrive and curbside- They will bring it out to you. Curbside pick up info- PLEASE PARK IN STALL if you are doing CURBSIDE Pick up. There are customers who park and walk in... That is not CURBSIDE. How it works? Log onto your mobile app and choose pick up options. Click on Curbside and put your Stall # and the barista will COME OUT to hand it to you. Worth the drive, these baristas make their drinks with pride. This location is located near Foodland Farms Ala Moana by Spectrum and AT&T. Check them out! read more

Completely agree with the previous review from Raeann about this location. Friendly (but not over bearing which is great!), attentive, and they mail the orders accurately and efficiently every time- at least for the majority of each visit. I had ordered 2 items which would've taken Enchanted Lake and Kaneohe locations at least twice the expected time (of close to 20mins) rather than the expected 8 mins and even then, this location got it done and ready within 5 mins of me ordering. And they had a line in the store. Beautiful work Ala Moana Starbucks staff. Also I tried their Caramel Brulee Frappuccino - so yummy. And their Ham and Cheese croissant was delicious (and not burnt! Steer clear of Starbucks' Kailua Target location just an FYI). read more

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We usually go this Starbucks ewa wing as regulars .unfortunately today they were under staff which were willingly to wait .But Please don't be rude to the customers if you are having a rough day.this was 1/13 @815am lady as cashier and must be the lead person who was scolding the young boy who was previously at register.I think it's absolutely rude to Start taking an order then walk away and do smthng else and whenI start talking tell me dnt give her the order till she's ready when she had already asked or said okay .Customer Service was a 0 out of 10 .and to top it off the brew was cold . read more

As much as we've tried to wean ourselves from Starbucks coffee beverages, we still are drawn to their cafés or kiosks. Sheesh, it just seems as though I receive promotional e-mails or texts from Starbucks almost weekly. Ohh, we're just weak or resist so we find ourselves in a café. This café is located on the street level near Foodland Farms and the Post Office. Their baristas are friendly, pretty quick and accurate in making our beverages. The space is rather small yet cozy. It does get busy so just be patient and allow yourself time to get your well-prepared beverage or food item. As for me, I have actually found that when I order a Flat White with Soy or Almond milk, my cup actually feels like it's fuller than at a couple other Starbucks in this shopping center. But, shucks, there is limited seating in here so I often order and take it to go. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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I usually go to Starbucks Ewa Wing at Ala Moana Sopping Center and generally they are good. Today however my drink was burnt and my pastry had been sitting on some water spilled on their counter. When I asked the barista for some half and half cuz my drink was burnt she smugly told " it shouldn't be". Well it was! I guess if you want to have coffee served with an attitude go to this Starbucks at 4pm on a Thursday. I'll avoid this location from now on. read more

This is early May with Covid-19 quarantine and it's taken a stressful told on me. I was delighted to see some Starbucks opening to mobile orders including a favorite spot of mine in the Ewa Wing of Ala Moana Shopping Center between ABC Store and AT&T. They're always SO pleasant and greet you as soon as you walk in which was no different that day. I promptly got my drink and was tickled when I noticed they had placed stickers in the label, it made me smile and I just want to give them a thank you and well deserve five stars to a place that goes above and beyond. read more

Starbucks - How cute is this!! It made my day y'all! Thank you!! - Coffee & Tea Near Me - Honolulu, Hawaii

It's a Starbucks, like any other Starbucks. But Debbie needs to be fired. Waited 15 minutes while she chatted with one person and ignored the people waiting. A pilot in line had to leave because he ran out of time. No drinks were being made, just chatting with one person. Terrible customer service by one person. read more

This Starbucks location downstairs on the Ewa Wing is pretty good. I usually pickup my Starbucks from this Ala Moana location whenever I'm in the location. This location has a friendly and helpful staff. Whenever I do a mobile order, my order is prepared and ready in a very timely manner. The staff always made my drink correctly till this point as well. I enjoy going to this location. read more

I come to this Starbucks almost every work day from Monday to friday and they are consistently awesome. Out of 20 visits I have 19 great visits and maybe just one bad. They will remember your name and what you drink if you come often enough....so it feels very welcoming. My only bad experience that happened a few time was that my drink came up and I was waiting but no one called me for my drink. So I was waiting and waiting and only to find out my drink was set on the side with no name. One time I could hear two barrista say..."oh it didn't have a name" ..but yea very minor..I should have just probably ask but im spoiled and expected my name to be called for my drink lol In summary, 5 stars for being consistently friendly and consistently brewing non burnt coffee. read more

To the Manager of this store. Please hire people that can work faster, can take accurate orders and make simple drinks ACCURATELY. This store is full of incompetent people who take forever to make drinks, and when they do, 4 out of 5 times they are wrong drinks. Girl behind counter: Can I help you? Me: I'd like a Tall Iced Coffee Sweetened. Same girl goes to make my drink. I watch, and she's not putting any syrup to sweeten it. Me: Did you sweeten it? Girl that TOOK MY ORDER & made my drink: Oh, did you want it sweetened? ************************************ Different day, same ridiculousness: Me: I'd like a Tall Iced Coffee Sweetened. Barista gives me the Iced Coffee. Since I'm already conditioned to doubt their competency, I ask, "Was this sweetened?" (1st time asking) Barista: Yes Me: Is it sweetened? (2nd time asking) Barista: Yes. Me: You sure it's sweetened? (3rd time asking) Barista: It's usually sweetened, so... I take the drink out of the store. Person waiting for the iced coffee outside tastes it, and says it isn't sweetened. I'm furious. I take the drink back in. I say, "It is NOT sweetened" Says nothing, no sorry, nothing and girl that made the wrong drink is already re-making the drink (guess she knew she screwed up?) Waste of time for everyone. The store is not even crowded. ***************************************** Another Day (yeah, there's more) Me: Iced Tazo Passion with Lemonade Barista: Makes some different colored Tazo Matcha looking tea (and I have to stop her) Me: Is that mine? I asked for Iced Tazo Passion Tea with Lemonade? Barista: Ohhhhhh.... read more

I work near Ala Moana, so this location is my go-to in the mornings. The staff is always kind and friendly, and my mobile order drink is always ready by the time I arrive to pick it up. I will say though, when picking up, it's really difficult to get the workers' attention. The mobile orders are behind the counter due to COVID-19, so you have to ask one of the baristas to get it for you, and sometimes that can be challenging. They are very focused on getting the drinks out, so they rarely look up at the pick-up counter and have a hard time hearing over the machines and blenders. I've had to wait 5+ minutes to have someone pass my drink on multiple occasions, which I feel defeats the purpose of mobile ordering. It's probably better during slower times, but during the morning rush, I end up waiting awhile. The other tip I have is to ALWAYS check your bakery/food items before leaving. For some reason this location always gets the food wrong. I can't tell you how many times I've gotten guacamole spread with my cinnamon raisin bagel or a doughnut instead of my egg bites. read more