Right on the perimeter of the Firewheel Mall, this Starbucks is the perfect spot to refuel yourself as you shop. Maybe it's because this Starbucks does NOT have a drive-through, there's a more relaxed and friendly vibe here. None of the staff are going to stare at you blankly whilst they fill an order on a headset. Shout-out to Mel and the whole team for their friendly service! I'm really enjoying the whole Spring matcha menu. read more

Starbucks - Spring chalk art of bunnies. - Coffee & Tea Near Me - Garland, Texas

Nice, little Starbucks at the corner of Firewheel Mall. I had a 15$ gift card so I came in, grabbed a hot chocolate and got a pesto & egg hot sandwich. No issues using the gift card, and the staff were positive and quick. The sandwich was good, although it had a sliiiiightly papery taste to the bread after being heated up inside a bag in the microwave, and the hot cocoa was good too, although even after waiting a couple minutes it was hot enough to burn my mouth. read more

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Another great Monday here at the Firewheel Starbucks! Nothing is better than a greeting from Seth with his genuine enthusiasm and kindness! Perla thank you for your barista skills! Smiles, great coffee, clean and kind! 5 stars! Yeehaw read more

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Although Starbucks hasn't always been my first choice for coffee, I have really started liking it, lately! Since my wife introduced me to their Caramel Crème brûlée, I'm hooked read more

Barista was friendly and my wife was able to get a satisfactory coffee. Reason for the lie review is false advertising of tea. I knew I wouldn't get a good oolong at Starbucks lol, but the menu online said they did have a choice of a few green and black teas. However upon getting there I found they use the boiling water from their machine for all teas despite the kind of tea ordered. In other words they only serve black teas. Unless you want a green tea that is completely ruined. read more

I'd like to know how someone mistakes bacon, egg wrap with bacon egg bites. If you didn't hear the customer correctly, maybe ask to clarify instead of sticking a random food item in the bag. read more

HORRIBLE SERVICE!! i get it, it's christmas , employees wanna go home and celebrate like everybody else but that's not an excuse to treat customers rudely, literally kicking us out saying "alright ima need y'all to leave" like excuse me? i'm waiting on a order and i've repeated myself serval times that IM WAITING ON A ORDER!!!! other customers were annoyed with her behavior also. disgusting drink btw, this is usually so delicious, never again.. read more

Starbucks - starbucks drink - Coffee & Tea Near Me - Garland, Texas

The staff is really helpful. The ladies taking orders frequently help me with picking a drink and always have great suggestions. 4 stars only because they are usually out of baked items. read more

I have always loved it here good service and they are fast with making the drinks (but when it is busy or rush hours they can be a little slow) and they are always sooooooooooooooooo good read more

Amazing service super fast and reliable! I love the baristas that work here they have hearts of gold and are always in a great mood. Plus They always get my orders ready quickly. read more

Their new hours of operation are 5AM-2PM ... God forbid you work a 2nd or 3rd shift job & like to have some good espresso before work. read more

I wish there was a 50 star review for this location. They learned my name, remember my drinks and food items before I even get to the register. I'm 200% happy every time I leave this place. And I'm not kidding when I say my drink is perfect every single time, if it's not, they happily make it right. I've been to other starbucks, but this one by far is my favorite! I hope they read this sometime so they know I'm very grateful for them, the whole crew! Thank you so much my Starbucks Fam!!!! read more

Slowest Starbucks ever!!!! If you mobile order from them, make sure and order at least 10 min ahead of time. You'll probably still be standing there waiting. On the plus side, their employees are friendly and always willing to help. read more

I can't give 4 stars to a place that serves burnt coffee--but that's a Starbucks tradition. But, +1 stars for the staff here. They are super nice. I'd cut a bitch if I had to deal with the douchebag clientele they deal with all the time. For this particular trip, the dude behind me kept saying "She knows how I like my cup" to the barista at the counter. I just wanted to punch the douche in the throat. If your coffee order requires more than four words, you sir (or ma'am), must be sporting a popped collar, aviator shades, and/or an ironically worn t-shirt. To you I say, "go fuck yourself". To my barista, I say "tall drip". read more

Starbucks - Coffee & Tea Near Me - Garland, Texas

Every time I come here there hours are different it's not the first time this is really frustrating!

Speed for mobile orders has dramatically decreased. Good coffee, but expect to place your order 25 to 30 minutes in advance if you want it ready when you pull up. read more

Believe the reviews. I never have been to such a slow Starbucks. Thought I could go in and out real quick for a drink, but I was wrong. Still waiting over 20 min for a drink. This place needs to retrain their staff or something. They offered people free samples of coffee because of how slow they are... kinda sad. Maybe spend more time making everyone's drinks instead of handing out sips of free coffee. read more

This starbucks is located right on the edge of the Firewheel shops. There is plenty of parking out front in the private lot. Ive never had a problem at this store. They are always decently quick, food products are always fresh and there's never a long line. The bathrooms are also very clean! I stop in here maybe once a month and would definitely recommend this place to anyone needing coffee, tea, or a snack. read more

This location seems cramped and difficult to drive/park if you enter from the front of the shopping center. If you keep going and park around back, there is plenty of parking and it's much less congested! I usually use the Starbucks app to order from this location and find is very easy. I've always gotten my drink quickly and made correctly from this location. I love how close it is to Firewheel Mall and will often get a drink then walk over to shop or look around. If you want to stay away from the mall crowd, this location is still close to other shops and restaurants. read more

I'm confused. When did Starbucks become a daycare? Like I'm honestly so annoyed. Why are their children running wild, climbing on stuff. Like I came here to study, drink my coffee. (3 lattes within 4 hours) & I can't focus with screaming kids. This isn't a McDonald's play place. Not only that but it's unsanitary for this child to be hanging over the counter like this. Her hair could get into the blenders or really just on anything over the counter as well as her hands were touching stuff. Not only was it unsanitary but it was unsafe. What if the child were to get her hand into the blender, she could have cut herself or even been seriously injured not to mention that coffee is obviously extremely hot I'm not positive exactly what was located right over the counter but she could have burned herself. Or fallen off the chair. It was evident that she was annoying other paying customers as well. Her father was completely oblivious to anything she was doing. I really didn't understand why this was tolerated by the store, as well as her father. And when they eventually left it seemed as though the mother who showed up out of no where was an employee and just got off her shift. So that just added to my frustration. I understand kids are allowed in coffee shops but it's a public place regardless they need to behave. & on top of that there's a playground in the fire wheel center a few feet from the location... so why couldn't the father ignore his child there where kids are expected to behave like wild animals... the situation could have been avoided. I'm embarrassed to say but I spend upwards of $100 a week on coffee here and this incident alone makes me want to go to another location. **UPDATE** I had an employee from this location complain to me on here about how the child is one of the employees children & that they come in with her when she works so that's not a problem & im rude for complaining... ok first of all that's just horrible customer service to complain to an already upset customer and tell them that they are rude. Also no employer I've ever had would allow me to take my child to work with me... have a friend, family member watch them. Hire a babysitter. Or be a stay at home mom, there are plenty of paying jobs from home so don't even argue that. I will find the name of the employee and make a direct complaint to corporate that's inexcusable. *LAURA.S Highlands of Russell Park, Plano Texas* is employee that attempted to justify the incident & in doing so insulted me on here. Laura you are the one that is rude! read more

Starbucks - Coffee & Tea Near Me - Garland, Texas

The sandwich tasted like goldfish and was unbelievably greasy, not at all worth $7, it tastes like less than $1. The server gave me attitude when asked for extra drizzling and they barely have drink options. 0/5 of I could. read more

Starbucks - Chicken Santa Fe Panini - Coffee & Tea Near Me - Garland, Texas

EDIT (08/09/2016) Just went here to get drinks for tomorrow instead of waking up earlier to get it. I asked for no ice and the worker says, "Really? Okay." in an extremely condescending tone. Sister was next in line and he looks at her and goes, "Yes sir? I mean ma'am." Someone put his pants on backwards today! Went here for a double chocolate chip frap and a worker was teaching a new employee how to make it. While they were blending it, new worker states that he's never had it before, so the worker says "Oh I'll save some for you to try!" Didn't make extra or anything, didn't say "If there's extra I'll save you some", the tall frap that they made was split between him and I. Glad I paid $4.28 to split the frappuccino between the two of us, hope you enjoyed it. read more

This location is way too small for the volume they serve. I completely understand how they get busy and the demand on the employees that get bossed around by snobs while they wait and stare at them making their 5$+ java. I'm only giving them 2 stars because of the poor planning that the realistate department has giving this location way too small. Especially when they have a huge mall around them with apartments getting built every quarter in the year. Please move the location to a bigger spot near the current one. read more

Theresa may need some hearing aids; her granny self got my order wrong. I confronted her about it & she said "oh but I charged you for a grande," acting as if I did not have the right to make a small complaint. She then said with an extreme attitude, "if you pay for the difference I can make you a venti." I agreed. So I paid for the difference & she was so petty about it. She then had the audacity to ask for the grande drink back. She got a venti cup & POURED MY GRANDE INTO THAT CUP & added some extra whipped cream THEN GAVE IT BACK TO ME. This granny was trying to throw some rounds with me. read more

Excellent service and coffee. They make the best pumpkin spice latte! I go into this Starbucks at least once a week and I have never had a bad experience. Keep up the great work, Lavon Starbucks! read more

Starbucks - Coffee & Tea Near Me - Garland, Texas

The services has improved significantly since my last reviewed. I am changing my review to 5 stars. So what has improved? The employees obviously, it's a whole new crew. They are much friendlier, they care more about the store. So in return, the store is much cleaner. My laptop no longer sticks to the table It has turned around 100%. Good job guys! read more

Good place to meet up for early meetings with colleagues. Usually meet here a couple times a month for quick work meetings and the staff is usually nice and pretty quick to get you your order so you don't have to wait too long. read more

Starbucks - Getting my "Bucks" on! - Coffee & Tea Near Me - Garland, Texas

Was not too pleased with energy cashier that was on duty. I think b/c it wasn't busy, she felt like the people in line weren't needed fast service. Don't get my wrong she was very nice and talkative but to everyone but the customers. The guy behind me, looked to be nurse had to leave b/c she was taking so long. Finally when it was my turn she was having a full on convo with the barista before acknowledging me. Will try this store again though, my coffee was made fast and well. read more

Worst "coffee" I've ever had. Messed up all 3 drinks I ordered. Save your money and time because instant coffee taste better than this sugar milk they call coffee. read more

Nice, friendly staff. Conveniently located within the Firewheel Towne Center, but far enough away from the main portion of the mall that parking is easy to find, and it isn't filled with the middle and high school kids you usually find at Firewheel. Nothing against adolescents, but they tend to get rowdy, which makes concentrating on your work/studies pretty hard. Speaking of studying, there is a good amount of sitting space for the small size of the store. A couple more outlets would be nice though. read more

I have lived by this one 3 years and it's walking distance of my apartment. I have always had bad experience when I try to ask the manager any questions. He is clueless and could care less about any of Starbucks new products or will act like you are asking a crazy question. The employees are awesome manager just not great customer service and sadly doesnt care . This is my last visit at this location . I would suggest Rowlett or other Garland location. read more

My problem is that for like 12ish years I've had a venti double chocolate chip chocolate chip frappuccino, with no problem. Lately (since like Aug. 30th) they've been tasting like they have coffee in them. I've asked why-only to be told that's how they're made, with mocha op with java or with coffee. NO, not till recently. I've even asked what to ask for, 'how' to order them, with out ANY coffee flavor at all. I've been told-ask for no mocha, ask for no java, ask for a 'chocolatey chip.' OMG! So today I go in, order 2 and tell her my story and she says to just don't ask for a double java chip frappuccinos. I NEVER HAVE!!!!!! Then she says no problem, she'll make them right for me. I get them, try one, and...guess what...I look up at her and she says, "If it tastes a little like coffee it's just the mocha syrup on top of the whipped creme." OMG. REALLY? WHAT'S A GIRL TO DO TO GET A DOUBLE CHOCOLATE CHIP FRAPPUCINNO WITH NO COFFEE FLAVOR ANY WHERE FROM TOP TO BOTOM ??????? !!!!!!!!! My sister and I drink these almost EVERY day and it's getting soooooo frustrating !!!!!!!!! What am 'I' doing wrong? Cause I'm sure it's 'MY' fault !!!!!!! read more

I've only been to this location once. Seems like a decent Starbucks. I got a small hot chocolate so it's hard for me to rate based on just getting that. read more

Very popular place in a Barnes & Noble bookstore. We were here on a Friday evening and it was crowded. Good pastry. Good coffee.

I go to a lot of Starbucks locations. This location is close to my job so I end up going here at least once a shift. They are consistent and kind and funny. Because it's so close to Firewheel Mall is can get busy but they handle long lines like a boss. I look forward to seeing smiling faces and a few jokes as I wait for my coffee. read more

Today was beyond the worse experience. I order my drink, & never received it. Even after they've seen me standing there for a long period of time. I check the timing of my receipt. I was there for about 20+ minutes. I had obligations that had me on a time constraint. I just asked for my money back. Being that they've seen me standing there for awhile, they never did ask if I was waiting for something or not. It was ridiculous. I was so annoyed. Also, a guy next to me claimed to be the supervisor, even though it appeared to be his day off. I didn't engage with him, but I did overhear him say something along the lines of that. He was up there, chatting with the staff, but even he didn't say anything. It's worth mentioning, even though it was his day off. That is, if he really is the supervisor. Bottom line, I walked out with nothing more than just my money back. I never had this happened before at this location, but I was really craving for what I ordered, which is why I was highly disappointed. read more

I had never had Starbucks before but I like this stuff. It's addicting lol. It's the closest to where I live. The staff is great nice and fast. read more

This must get the award for the most number of outside seats and table at a Starbucks. Friday afternoon, perfect outside temps, this place was busy today. Students, moms & biz people filled up the place. The staff were very friendly and took care of my drink quickly. I had a youthberry tea, so it just needed hot water! I will say this, that this location does not have very big tables. If you are using a laptop, there's not a lot of spare real estate and your hot liquid will be uncomfortably close to your expensive device. They are a round shape with a segment sliced off so you can push 2 tables together and have some continuity. There is a longer bar type of sitting area looking out of the window, so you could have a laptop open and a notebook to the side. This location used to have a big table near the west entrance where 4 people could sit and spread out their work, which is ideal when you are meeting a few people and need to review documents and have a bit of elbow room. Now it's just a handful of comfy chairs. Staff were welcoming and the bathrooms were very clean. It's in a busy shopping area and there wasn't a lot of parking (Friday afternoon, go figure) Would I go there to work on my laptop. Nope, but if I was meeting clients there, for sure. read more

First off this is my fav Starbucks. It's right by my job so its convenient. But everyone is actually nice and they talk to you and try to help you. Mostly everyone. I like to be greeted when I walk in somewhere. That and the fact my order is right most of the time(they got it wrong the other day) makes me love this location. read more

This is a very efficient operation and great site. Unfortunately , I experienced a person sitting outside at a table smoking even though there were signs prohibiting it. read more