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Garland, TX

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Black Rock Coffee Bar

3.4 (11 reviews)
Open • 5:00 am - 7:00 pm

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9 months ago

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9 months ago

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11 months ago

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8 months ago

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11 months ago

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2 years ago

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9 months ago

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1 year ago

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Ask the Community - Black Rock Coffee Bar

Parks Coffee Roastery & Cafe - poptart & blueberry matcha

Parks Coffee Roastery & Cafe

4.4(255 reviews)
16.1 mi
•$

Great roastery with cafe. I like stopping by when they're roasting coffee in the morning - it…read moresmells amazing. Great coffees and nice staff - never had anything bad from here. They bring in breakfast items from local small businesses - I love that they support the local economy. Some days, being a little late to work is worth it (yes, I could leave home earlier but why...)

I'm writing to share some feedback about my visit to Parks Coffee today. I arrived around 7:37-7:38…read moreAM and didn't leave until 7:55 AM, which felt excessive given my order -- a large pour-over Ethiopian coffee with heavy cream and caramel (check #16). I want to note that I wasn't greeted when I walked in, which I didn't mind at all. However, after placing my order, I watched at least four customers who arrived after me receive their drinks before mine was even started. When I asked why my coffee was being made after everyone who came in later, I was told it "takes a bit of time," which doesn't explain why it hadn't been started yet. When I pointed out that orders should be made in the order received, I was told the employee working alongside her was new -- which isn't a reasonable excuse for my order being overlooked. I also want to mention that no apology was offered, and the attitude I received in response to a reasonable question felt dismissive. Many customers, myself included, are visiting before work and need timely service. A twenty-minute wait for a single pour-over coffee, especially after being passed over multiple times, is not the experience I'd expect. I hope this feedback is helpful in improving service consistency, particularly around order sequencing and customer interactions.

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Parks Coffee Roastery & Cafe
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Black Rock Coffee Bar - coffee - Updated October 2026

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