I live in Carlsbad, but I always rather to drive extra miles to come this stop. Their servers are the best that i have ever met. I always bring my works and get a cup of tea or coffee for spending a day here. Thanks for all of you guys' hardwork! read more

Just left drive thru. Coffee under lid and around rim got all over clothes and new car. Lady helping us was nice.

Worst CS ever. Stood waiting while girls talked. Guy at window finally came over to take order. Not busy small crowd...togo order..what to timid to call out names...Girls not friendly at all. Boo on these girls. Just passing thru but know better next time to hit El camino SB read more

I drive past this location on my way to San Diego. I've stopped inside twice and both times I've had horrific service. Baristas with attitude, rude & just plain out not caring like normally THEY DO! I've also gone through the drive thru but that service was outstanding. read more

The coffee was the same as all Starbuck's coffee (it's a box store...that's what I expected), but the drive thru wait time was sub-par. I have gone twice, the first time was able to start my wait at the first menu (before the actual ordering box). The wait time was average but I watched as a guy vented in his car because he was blocked into a spot. The second time I waited a good 30 minutes (total time from parking lot entrance to exit) which is fine if I'm walking in at a peak time (I expect to need to wait) but not okay if you're in the drive thru...the WHOLE POINT of a drive thru is that you...essentially drive through, not stop and wait, put put along a foot, and then stop and wait, etc...am I wrong?. The drive thru/parking lot set up was NOT well thought out for this location...especially given that only two out of four of the locations are leased, the Starbuck's and the Subway next door. Imagine the ridiculousness of the place when/if all four locations are lease. If you do decide to go to this location, I'd recommended parking on the side congruent with the entrance (where you drive out of the drive thru line), if you're lucky enough to snag a spot that is, and then walking in. This gives you the best chance of being able to pull out in a timely manner. Also avoid peak times like the plague. Best rule of thumb, if you see a line with more than four...keep driving to the next coffee store. Overall the coffee is good, as it is at every Starbuck's, the service is chipper, but the drive through wait time is not for the faint at heart. Drive thru = good idea, actual construction = better luck next time. Personally I'll be sticking with local coffee houses...i.e my at home Barista. read more

I love this Starbucks! Why? I love that I can get up, stay in my pj's and roll through the drive-thru. The baristas that work here are awesome. I order the same drink everyday. A lot of times when I pull up to the drive-thru speaker they say "Hey Dana, are you having the usual?" There is one barista in particular, Nathan (at least I believe that is his name) that brings a smile to my face by calling my drink "The Dana". The service is quick and efficient and the friendly staff will start your morning off right. read more

Normally I love Starbucks this guy was so rude I can't even believe they let him work the window he was mocking me because he couldn't understand what I said rather then asking if I could repeat my order I'm very soft spoken so I understand that sometimes they can't hear but he was just out of line I was able to over hear the previous order and he spoke to them in the same manner. read more

Disclaimer: Don't avoid this Starbucks without trying it yourself. Every store/employee has bad days, so it's not fair to give a bad review on what might have been a fluke or a single incident. But when those "incidents" become a pattern, it's at least a yellow flag that's worth exploring. Give it a shot and see for yourself. I travel for a living, and probably visit different Starbucks 5-6 times per week - all over the country. I go there for consistency, like you do. The drinks are what we expect, and the customer service should make us feel welcome. It's almost always an unobtrusive, comfortable place to stop in a fast-paced day. We count on the friendly greeting, the (fairly) quick service, and the beverage that provides a few minutes of sanity in an otherwise crazy day. This particular Starbucks is a great location - right off the freeway between Orange County and San Diego. There are others around, but this one is just so accessible - it's tough to go anywhere else when I'm looking for that warm drink for a long drive. So I've probably dropped in there at least a dozen times over the past few months. Service is about the normal speed. It's rarely crowded. But there are two things that have happened consistently: 1. No one smiles. Not even at each other. There's no casual banter between baristas. It feels like I've walked into a sweatshop of forced labor, where people hate what they do but need the money. I've never been smiled at by the person taking my order, even when I try and make small talk - and never by the person delivering my order. Makes me wonder about the management that doesn't care enough to engage their employees. 2. I've never been greeted. The opening sentence is always, "What can I get for you?" Pair that with a lack of facial expression, and I've been tempted to say "Never mind" and walk out. I feel like I'm intruding on them by asking them for something. 3. The espresso drinks are consistently "light" - meaning there's more foam than milk. That happens occasionally, but it's a regular pattern here. A frequent customer gets used to the "weight" of the drink they're handed, and can tell when they've been cheated. It's easy to ask them to top it off - but it should be the exception, not the norm. Ask a frowning barista to add more milk and their expression seems to move to discouragement. Again - go in and see for yourself. In all my visits, the pattern is consistent on these three items. I'm not faulting the employees, because they're doing what they've been taught. I'm faulting the management for not fixing it, and for building an environment where employees have no reason to enjoy their jobs. Something's wrong at the top, and I feel sad for the people that have to work there. We go to Starbucks for a warm, friendly break in our day. That doesn't happen here, so I'll be driving a few extra blocks to find a different one in the future. I'll revisit in a few months to see if anything has improved. This review isn't telling you to boycott this place. It's telling management to fix the problem. It they put energy into training their frontline leaders so they provide the service and quality that people expect, the lines will the door. Treat the employees well, and their excitement will simply leak out. read more

People this Starbucks is amazing. I have been to so many Starbucks and this is the best one I have been to. The baristas were extremely helpful and kind. Most importantly I could tell the baristas wanted to be there. I loved the vibes of it. I will definitely come back again when I am in the area. read more

Slowest drive-through of any Starbucks that I've tried in San Diego metro area (so...out of maybe 6 others that I tend to frequent) and this is true whether they are busy or not. No reason for it. The staff is sometimes pretty rude and often quite more involved in talking to each other than handling the product flow. Its hit and miss here. I usually drive by because I'm afraid to take the risk of it taking 10+ minutes to get through the drive through even if there's only 3 or 4 cars ahead of me. Forget about it during busy times when there's twice that number in line ~~ unless you have tons of time to kill. When you have a location that is this busy, the clearly sub-standard management is not acceptable. Bah! Fix it already, Starbucks. read more

Standard Starbucks drinks and food at this location. This parking lot is always full. I usually have to wait for a spot to open up and it is a tight parking lot. There is a decent amount of space inside (bigger than the Starbucks in downtown Encinitas) and the staff is very friendly! read more

Best place for a drive-thru...not worth even trying to park since it is such a small lot. My drink has been made right about half the times of stopping but I have high standards after working @Starbucks for 7+ years. Will continue to use this location as it is convenient. read more

Starbucks - Pumpkin is back! ! - Coffee & Tea Near Me - Encinitas, California

Unimpressed. Drove past 3 Starbucks to come here for drive thru because I had a sleeping kiddo in the car. Ordered 2 drinks - 1- a cappuccino for which I discovered upon exiting that they substituted for a drip coffee (but charged for the cap), a milk for my daughter which they neglected to give us - thankfully had checked that before leaving. Asked the not so friendly and really not so helpful young guy at window for 4 Splenda and 4 sugars - he thrust 1 Splenda and 2 sugars at me. Will go elsewhere next time! read more

I love starbucks. My two favorite baristas moved to this location from Oceanside. Always friendly service. I do recommend going during non-peak hours due to the reaaallllly small parking lot and the single driveway to get in and out. Luckily the other businesses aren't open yet so there's still some parking mid afternoon. Thanks guys!! read more

Starbies is amazing!!! Nothing can go wrong here. Service is fast and the drinks are yummy. Stay here if you need to hook up to the ol wifi :) read more

First and last time at this location. The drive through line was ridiculous. I waited in line for almost 15-20 minutes. Madison was the window cashier very sweet and professional. read more

This location is absolutely disgusting !!! For the amount of people working here, it's always a mess and in disarray. Additionally, if you attempt to place an order by walking in, you'll be ignored for a solid 15 minute ( I've seen this play out three times) because the focus is the drive-thru. Overall, drive-thru, order for pick up or at the counter, it will all include the slowest grumpiest service you've ever had. Shocked this location stays in business with how awful the people who work there are! This 4th visit will be my last, with no hope things will change. read more

Extremely friendly staff. Very fast with the coffee and the spinach and feta wrap (my absolute favorite). My venti coffee with extra foamy steamed soy and an add shot of espresso was made to perfection! There was the longest line ever outside at the drive thru but no line and super fast inside. read more

I go to this location frequently because one of my girlfriends lives nearby and we carpool to class. We stopped by here and I ordered a grande soy green tea latte. The barista charged me for a grande and made a tall. I didn't want to complain but I was heading to class and needed a little more than a tall to get me through the next 3 hours. I told them that I paid for a grande and they apologized and made me a new beverage. Another barista gave me a gift card for next time because of the inconvenience. I was like whoa, cool, I come here all the time. When I went back to use the gift card the barista told me the card was empty! I explained the situation and he said well, I can give you 20% off your drink. I appreciate that, but I worked at Starbucks for over 6 years and I believe the best way to rectify the customer interaction would be to just comp the drink. read more

This place has the most honest and amazing employees. I had left my cell phone in the encounter when I paid for my coffee. 30 mins later and almost 40 miles away realized it. I called my cell phone several times... then some answer and said "hi, don't worry we have your phone" totally made my day. Unfortunately, I don't know her name. Thank you girls!! read more

I have never bad a bad experience at the location. I go almost every morning before work and my drinks are always awesome, the staff is always friendly. The line does get long but they are FAST! Even when the line is to the street it is only a 5-10 minute wait. When I do go inside its always clean and the staff always looks happy to be at work. The caffeine and the positive vibes are a great way to start my day! read more

I went in on June 6th for the Hibiscus Acai Berry cold drink which is very good. I was served a grande (16 oz) cup of which 3/4 was ice cubes! I could not see it unless I drank the liquid down and then realized that I was cheated by the preparer. They charged me $3.75 for it. I guess they did not realize or that the management of this location off the I-5 in Leucadia, Encinitas, that Starbucks was sued for over filling the cups with ice. Needless to say, I finished it quickly and was very disappointed in the lack of a decent drink. I do not recommend this Starbucks location off the I=5 freeway on Leucadia Rd. read more

I've been coming here for years and never had a bad experience. Always great product and great service.

Employee was well-informed about coffee and the Shiba Inu dog breed. would buy coffee from again.

One of my favorite star bucks. Wish I could review them all, but I go to this one the most. I love the Iced Green tea and iced coffee. Sometimes theres a wait in the drive thru. But this place is convienent. read more

The ladies and gentlemen that work at this location are just absolutely fantastic. Today I had the unfortunate experience of breaking down in the drive thru before I even got to place my order. SO EMBARRASSING!! Four employees came running out to help push me out of the drive thru and into a parking stall. On top of all that a young gal came walking out with my order in hand on the house. (Either I go here way to much that they know my order, OR it shows great customer service and attention to detail) thank you Leucadia Starbucks you guys are the real MVP's!! read more

I am handicapped, and I received the BEST service here hands down!!! "Mike" helped me, by serving me at my table to him helping me open my spoon from plastic wrapper. read more

I seriously love this location! Can you just move this entire location to oceanside !?! I mean, they have your drink ready in the drive through before you even hand them payment! They are on point!!! 5 stars! read more

Just okay at this location. They seem to be too busy to really want to make the experience more personable or even make great drink. It wouldn't hurt to stir the drink after the milk is poured in. read more

Bad design of the parking lot and drive through. It was packed! Parking space was blocked by drive through traffic, which is shorter than usual. No street parking available. Avoid parking in the nursery cross street - there is fee. read more

Great location to meet with client or friend, easy freeway access. Always busy and parking lot crowded but service is great. Thumbs up!

Kind of hard to mess up coffee. She asked me if I wanted sugar and cream. I said yes. Didn't get it. About the third time this has happened. I hate it black. I never order anything complicated or difficult to make but this location always seems to do this. Ridiculous. read more

This Starbucks location is very unsanitary. I went through the drive thru and as we waited for our drinks I saw a barista mid way take out a trash bag and continue to make drinks after touching the trash inside the trash can. Not only do they have a sanitary problem but they also have a problem with customer service. The barista taking the order had seemed angry that she was there and that we bothered her by ordering drinks. I hope the food and health department pays them a visit to prevent anyone from getting sick and prevents them from breaking anyone more health codes. read more

On our trip to and from San Diego, we stopped at this location twice. Both visits were horrific experiences. The first time, we did a mobile order of a large iced vanilla latte. Only after we got back onto the freeway did I taste it and realize there were coffee grounds at the bottom of the drink. This happens when an espresso machine is not cleaned properly. The latte was undrinkable and we ended up going to a different Starbucks location where they kindly remade the drink. On our second visit we stopped by because we saw there was a deal on the holiday drinks. As I was paying for our order I double checked with the cashier that we were getting the deal. He said no because we needed to give him a code for it and then continued to charge our card. I then asked to be refunded and then pay again using the code but he refused. After a while of me practically begging him to put in the code a line had built up behind me so he finally agreed to do so. As he redid the transaction, I apologized profusely (for no reason, might I add) as he reprimanded me saying that he's only doing this so that I won't get in trouble with my parents?? As I am a young woman, this remark came off as entirely unprofessional as well as offensive. We will not be returning to this location. read more

Always busy, always a line in the drive through and a line out the door. Despite always being busy, they are still able to provide the Starbucks quality customer service read more

This is really probly my favorite Starbucks in the whole world. I've been to a bunch of them. I feel sometimes that Starbucks will run out of the specific type wrap that you want. read more

It appears the staff wanted to go home early. The clearly listed "store hours" are open till 10:30pm. Staff rudely kicked out all the customers at 10. in short: totally weak customer service for a busy friday night. read more

BEST STARBUCKS IVE EVER BEEN TO. the baristas work so hard!! They never stop moving!!! Shout out to Kris, Charlotte, Alondra, Emily, Terri, Julianna, Linda and Madison. These ladies are awesome. No complaints. Will frequent this starbucks as much as I can. :) read more

Yes, this location has their flaws, but so does every location. The past couple times I went through the drive thru, they messed up my drink and I had to park and go in which was frustrating, but they gave me a gift card to make up for it. When I went through the drive thru yesterday, they were out of something that I wanted and at the window, they gave me another gift card as an apology. The customer service was AMAZING and the sweet lady at the window was talkative and kind as I waited for my drink. Another woman working, who has helped me before, was so kind and personally made my drink that has been previously messed up on other occasions. I think this location is really trying to up their game and I personally think they are doing a wonderful job. I will definitely be back here again, as it is convenient and the customer service is wonderful! read more

Know this, the parking lot WILL be full. Not only that but there is no easy way to turn around in the lot if you do not find a spot, you kinda have to eye it as you drive by. There is SOME parking on the opposite side of the street, I'm sure to the dismay of the residents. The actual coffee shop is great though, easily on my top 3 Starbucks in Encinitas/Carlsbad. Lots of bar seating, lots of outlets (must have!), and lots of windows. If you can deal with the hassle of parking, which I can, I would say give it a try! The location is prime. read more