My favorite drink is an Iced Matcha Latte with oak milk. The service was great ! my order was made quickly. I loved the vibe in the store- updated and modern. read more

Starbucks - Iced Matcha Latte. - Coffee & Tea Near Me - Citrus Heights, California

Hello the manager of this Starbucks...your barristers need to be more careful making sure lids are security on. We all made mistakes, especially me...unfortunately Wednesday, about 8AM, I went through the drive through and as I was putting the Venti coffee into a cup holder the top came off dumping hot coffee on my leg and all over the floorboard of my truck. This has happened before, Starbuck's cup lids are a terrible design, McDonald's and Wendy's much better and safer design. I had to head home and change pants and clean the inside of my truck, thankfully an older model Ford. Some of the upholstery needs cleaning now... read more

I often come to this Starbucks as it's super close to where I live. They are always efficient and accurate. Today I tried the pink energy drink. It was delicious! I'm usually a hazelnut latte kind of person. My daughter also likes this location to come and chat with her friends. Thank you for the ambience! read more

Starbucks - Pink Energy Drink - Coffee & Tea Near Me - Citrus Heights, California

Sleepy empty shopping center. No line. Lots of empty tables. Great staff! Not usually in this neighborhood but it was worth my caffeine fix. read more

Starbucks - Vanilla Nitro brew - Coffee & Tea Near Me - Citrus Heights, California

Often get orders wrong or take an extremely long time to make and usually taste bad in comparison to other starbucks locations

I always stop by here before work for some coffee and breakfast. It's a busy location and I always see them working on getting orders done. I'm a mobile customer so I don't interact with anyone for too long but honestly every staff member I've ran into is super pleasant and easygoing. Thanks for giving me that extra fuel to do well in my world! read more

Starbucks - A note on my drink (: - Coffee & Tea Near Me - Citrus Heights, California

I've been a long-time supporter of Starbucks--tipping generously through the pandemic, cheering on their union efforts, and spending plenty of money at their stores. On the way to Costco, my daughter ran in to use the restroom (it was an emergency), only to be met with an employee who rudely dismissed her and demanded she buy something first. A child. In distress. Instead of showing basic human decency, this employee decided to prioritize corporate policy over compassion. Mind you, we had already purchased Starbucks that morning. But I guess customer loyalty expires faster than their lattes. So, instead of spending another dime there, I bought an actual f***ing Italian espresso machine--because if I'm going to drink coffee, I'd rather support something that doesn't force kids into a pay-to-pee model. But, congrats, I guess? You lost a customer over a bathroom code and were able to exert your corporate policies over a child. Have fun writing dumb messages on every single cup, man. read more

What is this this is the second time I've ordered a venti for it to get delivered as a grande. read more

Starbucks - What is this this is the second time I've ordered a venti for it to get delivered as a grande. - Coffee & Tea Near Me - Citrus Heights, California

Every time I go here the workers are very nice the drinks and food is great and the service is very quick

Eryn, I believe that was the name I saw on her apron, is such a warm light. I had a hectic morning with my garage flooding, she didn't even know that when she gave me a little extra treat with my order. I told her what had happened and that she just made my day with her kind gesture. We should all be a little bit more like Eryn :) read more

Just wanted an ice water it's hot this morning. Was even willing throw in a tip. Did not want give me some ice water :(

First time visit to this location this morning was a positive one. It is quite early and most stores are expectedly not open yet on a Sunday morning. This location is spacious with seating indoors and out. The parking lots has enough room as there is a small mall around the next to this store. The layout inside is nice with a tables in various shapes and sizes. There is a space for most people's desired setting. There are a lot of widows including a wide one facing the south. It's rainy today but it is nice to have much light in the area. My iced green tea was as usual which is great for me. The Fruit & Cheese protein box made a nice breakfast. With so many supply chain issues these days, sometimes I have had protein boxes that are not fresh. This was was. Yummy! read more

See all

Okay... It's no longer often that I leave a review for a place, as it truly seems great Customer Service is now a thing of the past. And now-a-days no one can be bothered anymore, as they're just there for the paycheck and the rest is not for them. UNTIL THIS MORNING!!! I went to Starbucks at 8027 Greenback Lane Citrus Heights, CA 95610!! Not only was the Customer Service Outstanding, my Mocha Was Truly The BEST I'VE HAD IN SEVERAL YEARS!! I was debating to not go to Starbucks anymore as the prices keep rising, yet the taste of their drinks Hot or Frappachino's (sorry if I spelled that incorrectly) no longer tastes very good. Its tastes as of late like dirty water. AFAIN... UNTIL THIS MORNING!!! THE PEOPLE AT THIS LOCATION COMPLETELY TURNED MY THOUGHTS BACK AROUND!!! THIS LOCATION IS AND WILL BE MY GO TO LOCATION!!! Oh my goodness!! I cannot say enough about how wonderful the customer service is, and how tasty the mocha along with the Banana Nut Bread I ordered was!!! Thank you all so very much!! You all have made my day!!! I will be seeing you all soon!! Sharon read more

We absolutely love this Starbucks! This is the best location I have visited many and somehow other locations seem to not get my drink order right. Not this one! All the staff are super friendly and always welcoming! read more

Bought a cream Frappuccino because I can't have coffee at 2 in the afternoon and I've been trying to kick my coffee habit. Over a week without coffee. They put coffee in my drink and I didn't realize it until I'd drank a quarter of it. I am very mad right now. They had the nerve to tell me I'll have to come back to have it remade or get a refund instead of accepting they made a mistake a giving an apology. I don't even want to get it replaced. I just wanted to hear they understood the mistake and would make a change to try and ensure it doesn't happen again. Additionally, they said "it's like a one work difference so we can't tell the difference sometimes." Madeline is the one who said this rather than coming up a with a plan to discuss with their team on how to avoid this mistake. What if it was ordered for a child, or someone who can't have coffee. I try to be patient with this location but after countless mistakes along with this one, I'm starting to think the employees here can't even handle running a coffee car. read more

Extremely dismissive and rude staff - and not the first time I have been ignored as I wait patiently to order at the counter. I said, "Thank you" when handed my venti hot coffee. Silence in response. Good luck with your career with that level of professionalism. read more

I don't know WHY I torture myself with this store!! I ordered the same thing I order every day-yes I spend WAY too much on coffee in this store to have to write ANOTHER Yelp review in this many days. Extra hot, venti, white mocha was just an extra hot, venti COFFEE today. There was NO MOCHA at all. I CERTAINLY don't buy that drink so I can taste the coffee!! When I arrived at the store, I noticed a sign; it just said they only had one Expresso machine and appreciated the public's patience. I'm not going to lie, I thought the store itself was closed and I was going to have to go through the drive-thru. The line was long because (IMO) people are lazy, so I ran in and grabbed my drink, which was ready and waiting on the counter. When I arrived home and took my first sip of my drink, I was so disappointed, it had NO flavor! I called and asked for the manager and Jessica advised me she is Supervisor on duty and could help me. It was hard to get her to pay attention, agree kept taking to people in the background. I finally asked if she could go somewhere quiet and give me her full attention so I didn't have to keep repeating myself. This store has just fallen apart in the last few weeks. I'm having to call Corporate way too often. Time to order that fancy espresso machine for the house and say goodbye to Starbucks altogether! read more

So I went to the drive through and ordered a grande cappuccino with whip and I got a cup of cappuccino 1/4 of the way full, when I called to see why they would serve a cup of espresso like that, I was told that cappuccinos have a lot of foam and that's how they are....so I guess you pay for a grande and get only 1/4 cup of a drink. read more

Starbucks - Ordered a grande cappuccino and was told this is normal because they have a lot of foam. - Coffee & Tea Near Me - Citrus Heights, California

I like this Starbucks, the staff are very friendly and helpful! Also their service is very speedy despite long lines, which is great for someone like me in a rush to get to work on time! For breakfast I would recommend their flavorful Pumpkin Loaf Cake for the fall season, warm Chocolate Croissant and Bacon Gouda Breakfast Sandwich! Drink wise if you have a real sweet tooth try their Java Chip Frappuccino and ask the barista to sprinkle a little cinnamon on the whipped cream, trust me on this one! Their Strawberry Acai Refreshers are to die for, lightly caffeinated with green coffee for a nice pick me up, seriously I'm addicted! Lastly if you're in a hurry, grab their highly rated Starbucks Bottled Mocha Frappuccino Coffee Drink, you won't be disappointed! I would highly recommend this location if you're looking for breakfast and a nice pick me up! I know I'll continue to come back! read more

Starbucks - Breakfast to-go with a girlfriend, my friend's Iced Coffee with cream and 2 sugars, my Strawberry Acai Refreshers and Pumpkin Loaf Cake! - Coffee & Tea Near Me - Citrus Heights, California

Best service at this Starbucks location! Mouth watering beverages, warm breakfast sandwiches, and more. The atmosphere is pleasant, and it's a great experience! Highly recommended! read more

Came in today, because it's the first day that holiday beverages are available! Got myself a peppermint mocha with an extra shot, and a free reusable holiday cup. Used 25 stars for a free shot. read more

Starbucks - Reusable holiday cup - Coffee & Tea Near Me - Citrus Heights, California

I love coming here every day before work. The staff is very friendly and attentive. The only problem I'm having is that they do not pay attention to details of my order. I always order my drink with 'light ice'. However they never pay attention to that detail. I don't mean to be petty but I feel this is the only way to get myself heard, please pay attention to the details. It's not a huge deal but there is a reason I ask for light ice. read more

Starbucks - Heavy Ice when I ordered light ice - Coffee & Tea Near Me - Citrus Heights, California

It's 9AM and my hunny and I walk in. Order our drinks sit down and just plan to relax for about an hour waiting on oil change service from up the street. The original service and drinks are good. Until about 30 minutes into our relax/chill sesh. All of a sudden it sounded like our 7 year old son was playing behind us with a box of bubble wrap popping each one as fast as possible. We turn around and low and behold it was the workers. This has continued for over 30 minutes even after multiple people looked over at them wondering why this is happening. One specific worker legit stood there helping a customer popping the bubble wrap while taking the order. read more

Starbucks - Starbucks barista playing with bubble wrap - Coffee & Tea Near Me - Citrus Heights, California

Drinks are always good, but the customer service is wack. My daughter visits this location often, today she visited due to an online special. Between 12 - 6pm you can get a drink half off on the app only. She mentioned to the cashier whom clearly wasn't listening, that she had the special. She receives the drinks and scans her card on the app, just to find out the special wasn't applied. Her response was that you should have told me first, she did. In return we received an "I'm sorry ", no void, no do over, no nothing. Now, we will no longer frequent this location. Customer service is bad.... read more

I brought in a personal cup today as I always do at different locations. They always fill the cup and charge for a grande. It was my first time at this location. The rude associate filled my cup up halfway and told me that it was a 20 ounce cup, so it shouldn't be filled all the way. I go to Starbucks 4 times a week, I've never experienced this type of rudeness. When I asked her to fill it up more she put a drop of coffee in it. This type of behavior shouldn't represent Starbucks and I'll never visit this location again. read more

Super great customer service , I was greeted by the whole staff as soon as I walked in and was told to have a good day by both employees who helped me, and the cashier even complimented my necklace, Which was nice for me, polite and simple. I order an iced matcha tea latte with oat milk and vanilla. The barista who made my drink did amazing, the matcha was well shaken up as someone who's worked at Starbucks before. And to top it off no one made me feel uncomfortable of my gender neutral name which made me feel great. Would definitely come here again :^) read more

Starbucks - Coffee & Tea Near Me - Citrus Heights, California

See all

Lovely, personable staff. In the area shopping, the weather began to warm quicker than I anticipated and my protein shake and I were no longer having a love affair. Enter....Starbucks! Eager to grab something cold and fragrant, I decided on the strawberry açaí refresher with light ice and a pumpkin loaf. The barista that took my order regrettably informed me she has just sold the last pumpkin loaf but offered a pumpkin cream cheese muffin as an alternative. Ever local to the pumpkin loaf, calorie donation crisis averted (I am sure my workout this morning thanked me!). When I arrived at the window I whipped out a gift card I just received and told the male barista, "I just received this card so I'm not sure what the value is. If it's a million bucks I'm quittin' my job?" He replied, "Sounds good, I'd like a 10% fee." We shared a laugh as he returned the gift card proudly announcing my .55 balance, confirming that yep as expected, retirement won't come soon. I didn't receive light ice as requested and drink was near 50% ice which was a bummer, but it was cold and the weather was continuing to creep up, so it was nice refresher, thus the name. Thanks, Team Starbucks! read more

Starbucks - Coffee & Tea Near Me - Citrus Heights, California

See all

I mean this location could use some welcoming energy the workers seemed to not have that however I was serviced with a smile. The restroom was very dirty both left and right and I had to to urinate bad so I layered it with toilet covers. If I hadn't said anything they wouldn't have given me my drink or even the right size for that matter. However I wouldn't necessarily cross this place off but I'd be careful on certain days. The limited Carmel brûlée latte is amazing and addicting it's twin is Carmel macchiato. read more

Definitely my go to location, everyone is always super friendly and they know how to make the drinks correctly. I just went to another location and they completely made my order wrong. I then came to this location informing them of my issue and they were glad to remake my drink for free. I really do appreciate everyone here! read more

Order took forever. Asked to check on it, meanwhile it was siting there nobody called my name

Only reason for the 5 stars are the girls that work there, all are great.... I feel bad for them to have to deal with the crazy homeless that hang out talking to themselves. One was there this morning. read more

Why was I in drive threw and I'm on my lunch getting a tea the lady going to come to the window asking me not to smoke my cigarette in my car I couldn't believe it so when asked why would you ask me to not smoke in my car I pay for cigarettes I pay not to smoke on my lunch she said the most ridiculous thing I ever heard of in my life it's kinda of a law what to not smoke my cigarette in my car while ordering then the lady going to continue by saying her window got broke into that why the don't have it posted every one in the world have y'all ever heard of this read more

This location is hit or miss. The coffee is usually really great, hot mochas are hot and the sweet drinks are sweet. We stopped going for awhile because of the dramatic staff changes (not so great on the customer side of things) but happy to be able to visit again and enjoy the well made drinks. read more

So while I understand Starbucks is always so busy, between the drive thru, mobile orders and people walking in, I've been standing here about 15 min, among other people waiting even longer, for my 2 hot tea drinks. I've been watching one of the girls working and how slow she's leisurely moving to make drinks at her own pace while we all stand here waiting patiently. Like I said, I understand how busy it is, but to be waiting this long with still no sign of my 2 hot teas being made yet. The girl making these drinks also is not very friendly to those walking up to get their drinks. When people go up to ask because their drinks are coming up, she's not friendly about it. I have much better luck when I just order mobile for this location. After writing this it's now been 20 minutes and still no sign of my 2 hot teas which is literally just hot water with tea bags thrown in. read more

Fast service in cafe but the shift lead that took my order, Jessica, was pretty unwelcoming and rushed my order. Hope the store manager sees this and corrects staff accordingly. read more

I go here everyday before work but unfortunately I did have something in my drink today. Which is unfortunate but I just won't be coming here again. read more

Starbucks - Drink with bottle cap in it. - Coffee & Tea Near Me - Citrus Heights, California

Scammed me of $7 and when I spoke up about it, they just gave me a $4 giftcard!!! Not even the rest of my money they owed me. Then I decided it's been long enough since I went to this location so I decided to go again to see if there's any difference in the workers. When I tried paying, they put one of my bills in the tip jar when I said it was for my order!!!! These workers are so stupid do not recommend this location. read more

disgusting drinks. Ordered two venti fraps came out like milkshakes. Bakery item wasn't even warmed. Fed up, this is the second time they messed up. read more

I come here regularly during my work week and the staff is always so kind and helpful. The best thing about Starbucks is it's consistent.

this place starts to disappoint me a little more and more ... there is not much to say, just pay attention to this photo ... I want to note that this is the venti size ... probably it's time to change the location... for this size of a whine chocolate mocha I pay the full cost and not half the payment read more

Starbucks - Coffee & Tea Near Me - Citrus Heights, California

See all