Great staff always in upbeat spirits. I've been coming a lot more consistently because I work in the area I'm greeted by my name and it's just a great way to start my day. Today I walked in to a customer being rude to the staff because he accused them of charging him twice staff clarified the situation and instead of apologizing because he was wrong he proceeded to have an attitude but the young lady that handled the situation did with grace ! When he left she continued to greet customers with a smile .. read more

Great service received from Bella and her co-worker (wish I asked for her name). Such a welcoming associate. Great service and amazing smile. She recommended the Limited Time only Cherry Chai Latte. It's absolutely yummy. Must try. And orders the brownie to find out it's being discontented. Why Starbucks? Overall, very clean store and nice display. Will visit this location again. read more

Starbucks - Cherry Latte - Coffee & Tea Near Me - Benicia, California

Took forever to get my order, definitely the worst one of all the Starbucks in Benicia

Christmas Eve and the staff is giving all the holiday cheer! Love the holiday spirit. Quick service and overall clean facility. Location conveniently in a plaza that has Raley's, fast food, restaurants, ace hardware, chase bank, and more. read more

Starbucks - Snowman cake pop $3.45 - Coffee & Tea Near Me - Benicia, California

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Lovely employees, professional, quick, friendly, and accommodating. And they go the extra mile to make a birthday girl feel the love! The drinks are delicious, and they're happy to customize without making you feel like a Karen. Love this location. Feels more like a friendly locals' cafe than a chain. read more

Starbucks - Cinnamon Dolce Latte with oat milk - Coffee & Tea Near Me - Benicia, California

This branch is honestly the best of every Starbucks branch I've ever been to. I go out of my way to come over from the western side of Vallejo to get my tea or coffee here, because the staff are SO amazing. No matter how busy they are - and they get busy! - they turn out drinks and food faster and more efficiently than any other branch. I am always thrilled when I get an email from Starbucks after my visit, asking me to rate the branch, as I love to tell HQ how great their staff are! They are always smiling and always efficient. Highly recommend! read more

Everyone at this location is super nice but my last couple of visits my drink that comes out is not what I ordered. Today during my visit the cashier repeated my order back to me multiple times but it was wrong each time. The final time he said it correctly but must not have inputted it the same because the drink that I received and that was on the label was not what I ordered. I don't like to waste and am not that picky so I didn't want them to remake it but it would be nice to get the drink I ordered. I will order in the app from now on so I can make sure I am ordering what I want. read more

I am going to give Starbucks a good review because they allowed me to use their table for me to make appointments (I did order a drink from them). I have gone to this location a few times when I am in the area and I have gotten a good service there. I was greeted when I enter Starbucks which most locations don't greet people when they come inside. Plenty of tables inside and outside. Whenever you choose to enjoy your drink you will enjoy the view of the parking lot. I have seen people enjoying a conversation inside or outside. My food and drink were made the way I order it. My Honey Citrus Mint Tea was made the way I wanted it and it tasted good. I shall return to Starbucks whenever I am in Benicia. read more

This drink was definitely more ice than drink. I didn't order extra ice. I never finish a drink this size and feel unsatisfied; however, today I do. So sad. read more

Starbucks - Venti Iced Brown Sugar Oatmilk Shaken Espresso. - Coffee & Tea Near Me - Benicia, California

the drinks are nice and i like the food as well i enjoy studying here and the shop is pretty basic but still nice. however the workers are not great. there's about two who are at least cordial the others are pretty rude, got mad at me for "blocking" the passageway when i was simply on the side waiting. as well as getting mad when i do not tip for basic service. read more

on a very hot to give a lady water in front of me. I could not believe what I was seeing the manager is so unprofessional and needs to be fired. I can't believe an owner would let somebody speak to their customers like the manager that is employed is damaging your reputation in the town and the city of Benicia if you have any respect for the town that you're in, you will reprimand this manager at Southampton Starbucks read more

I'm not sure what her name is (she doesn't wear her name tag) short with long hair and always has a mug on her face NEVER gets my drink right despite it being printed on a label EXACTLY how I want my drink made. When I ask for a remake, she has an attitude and puts a MOUNTAIN of cinnamon on top. Be sure to order when the gentlemen are working. 3rd day in a row my drink is made WRONG!!! Taking my business to Military East location!!!! read more

Service: spot on and very customer driven. These baristas know how to make customers feel special and important. Always busy and always friendly. Cleanliness: cleanest restrooms I've ever seen in any starbucks. Always stocked. Best starbucks restrooms anywhere in Benecia and Vallejo by far. Prices are crazy, as are other coffee shops. A sign of the times, thanks to inflation and corporate greed to an extent. Kudos to great training, and it appears staff turnover is not an issue at this store. Obviously great store management. read more

wow! I have never been to Starbucks so efficient that my order came before I was done from using the bathroom. The food is like any other Starbucks. The ambiance was clean and inviting. But the SERVICE---- WOW! Top Notch!!! Keep doing a great job guys. You made my morning today driving home of over 400 miles and 7.5 hours read more

The service was horrible, I waited almost ten minutes in line with just 3 people ahead of me and then 20 minutes for my drink. The place was very nice and clean. read more

Lots of seating space with view of the parking/street I did not find the interior elegant however. The coffee is standard Starbucks read more

Just wanted to say that my quick experience in this Starbucks this morning was so pleasant! All of the folks working here were so kind and friendly and welcoming. Making sure everyone felt acknowledged and welcomed and being really sweet with someone who was clearly a regular. Thanks y'all :) read more

I must say, this the BEST Starbucks as far as efficiency and consistency. Quality customer service too! Every morning, if my Maps is saying the quickest route to work is taking the 680 Highway, I KNOW this Starbucks will process my mobile order quickly and correctly. Upon entering, they have a table that is set up just for mobile orders ready for customers to find their drink and grab and go. Other Starbs keep their mobile orders behind the counter and you have to wait for a barista to ask you your name. But not this one! They always greet me good morning. Keep up the great work Starbucks, Southampton Crew! read more

I live in Benicia and there are two Starbucks equal distance from my home. This location makes far fewer mistakes and has more consistency in the taste of their drinks. The other location isn't awful but I prefer this location. read more

Erin & Jenn had outstanding customer service and were very quick with the service as well. As an Elite Yelper I take it very serious. Having the right type of employees to represent your establishment is very important to running a successful business. Great job guys! I'll be back! Have a blessed holiday season! read more

Starbucks - Strawberry Lemonade Açaí - Coffee & Tea Near Me - Benicia, California

I had a bad experience over there. This afternoon I ordered three cups of Matcha, however they made three cups of mocha, then I said I ordered matcha, all she said to me was she can not understand me. It seems it is my fault. She did not said anything about they will remake it again. Just said I can't understand you. Then the manger came to me said they will make it again. Then I told my sister she is so rude. She asked me what did you say: I said you are rude. Then she said that I said nothing. Then gave free drinks to customers in front of me. After a couple minutes, my sister tried to talk with the manager, the manager refused to hear me out. Just saying I just see you yell at her. Actually we didn't yell at her. The manager just made a story. I am thinking if I was a white woman, what would she do? Would she refused to hear what happened??? It is seriously related to discrimination. The girl offered bad customer service, but the manager played the game with customers. She is really an evil person. I will pursue my right, until she knows how bad behavior is. read more

This review is for this specific Starbucks store. I live close by, and I often swing by on my way to work. I can submit an online order right before heading out and they'll usually have it ready a couple of minutes later. The morning staff greets me by name. It's great service, and they deserve credit for it! read more

We have been visiting this Starbucks since we moved here, four years ago. It has consistently taken longer and longer to get coffee. Today, it wasn't busier than any other day and we had ti wait 25 minutes to get out coffee ordered and made. 25minutes?! Not cool! BTW.... yes, its Christmas day but it wasn't any busier than usual. They can do better. read more

Incredible service. Nick remembered us and what we ordered previously. Terrific and friendly staff. My favorite Starbucks. 4-11. Awesome as always! read more

I rarely hit Starbucks because frankly, am a big fan of local cafés instead and have never taken a liking to acidic and bitter brews. That being said, passing through a town where the population does not exceed a certain percentage of SSF means that Starbucks will intercede and set up house to take care of those in plight of morning shots of caffeine. This spot is quite popular with the locals and is usually packed in the mornings, both inside and outside. The baristas are friendly and orders fly off the counter like Indy drivers and their rock star hair and hands. Seating is usually not a problem but when school is out, be prepared for a bunch of teenagers to take over the chairs. They usually do this without even purchasing anything. I applaud the staff here for their patience since SF vendors would boot them out but will virtually chastise their adult handlers for not training them right. Manners apparently don't exist. Even on Muni, so don't fret, suburbanites. City folk are not exempt from rudeness. Great coffee, service, and easy access off and on the 780! read more

Starbucks - Creme Brûlée Latte = one of my holiday favorites : ) - Coffee & Tea Near Me - Benicia, California

I come here at least three times a week because my son takes classes nearby during the evenings. I walk to Starbucks, order my drink and 95% of the time, there is a place for me to sit. People are usually nice enough to share their table with you if there isn't a separate table to sit at. I don't order any foo foo drinks, so my coffee is pretty consistent. No the staff isn't over chatty - imo, they are just chatty enough. I'm ordering coffee and the transaction is about 12 seconds long. Please don't talk me to death, I have studying to do and they see me enough to know that. They ask me how my day is, I say fine thanks, and yours? They give me an answer. Done. I pick up my coffee and sit down, put my headphones on and study. Aside from maybe 2 people I can recognize easily, they have new baristas every few months. This place does not block their outlets like some high traffic Starbucks do, thank the Lord. I have gone a few times in the morning, usually Saturday mornings which is much busier than weekday evenings. Sometimes it can get loud, especially when the Benicia middle-schoolers loiter around. Give them a few minutes and then they'll disperse. read more

Order: lb coffee ground corse for a French press. Came out fine. Returned it and they re ground a lb, got home and it was exactly the same fine grind. Maybe some training is in order? read more

I was just calmly sipping my ice tea and one of the employees rudely comes up to me and says," sir we're closed now, you have to leave" and I check the time, it's 5:58(they close at 6). Trying not to be rude still, I decide not to argue and just leave, but he just stands there, staring at me while I pack up and walks behind me as I walk to the door, And Then tells me to have a good night" ! Wow Starbucks ! read more

Good Starbucks location. I only go here because it's close to my sister's place. I've been here twice already and it's nice inside. Pretty quite. Looks like they came out with Gingerbread House Kits but instead it's a Gingerbread Starbucks Cafe Kit for $24.95! How Cool! The guy working there today (red hair and full beard)was nice and made my drink well!Thanks! read more

This is the best Starbucks team and atmosphere I've ever been subject too. From Albuquerque NW to Seattle WA, I've never seen a friendlier staff. When I walk in ( almost every morning) I'm greeted by my first name. I feel like "Norm" from Cheers! Seriously, great team and great customer service. Cya tomorrow AM!!! read more

Great friendly service and they make my tall, NF, 2Pump, extra shot, WITH Whipped Mocha with mocha drizzle so delish!!!

I love Starbuck's and I love this location, which has been here forever, for as long as I can remember. The day I came in, I needed my morning jolt, the place was pretty bare, so there was no line. I was taken care of immediately and I ordered my iced espresso and was immediately on my way. Customer service was fast, friendly and the place was clean, which I don't expect any less of from a Starbuck's. This is located in the Southampton shopping center close to the Raley's grocery store. There are some other surrounding restaurants, but if you need your pick-me-up and want to sit and read the morning paper or need a place just sit and chill, you'll love this place. I am also so glad that this isn't the only Starbuck's in town. Benicia is a small town, so to have more than one Starbuck's is pretty impressive! Way to go! read more

I wanted a decent place to study , came here and the outlets were available. Decent amount of tables. Some other coffee shops don't have outlets open and you can't charge your computer. The staff was extremely friendly and the location is great because there's lots of parking and food options around it. read more

So I just went to this Starbucks maybe 10 min ago. I ordered a Pumpkin Spice Latte with Coconut milk bc I'm lactose intolerant. As I went to pick up my order when they called my name to pick it up, the cashier gal loudly asked her coworker if it tasted good. As I took my drink off the pickup area, he replied, "No, it's disgusting." REALLY? I dont go somewhere for me to hear that what I got is gross or disgusting. Its just rude and bad service. Im never going there again. And by the way, what IS disgusting is your facial hair dude. read more

I have always been treated with kindness and respect at this particular Starbucks and i just wanted to specifically thank and brag about one particular associate, Stephan/Steven. Shoutout to you and all your coworkers who have been super nice. Not sure if I'm spelling his name right but he is particularly pleasant every single time i have gone solo or with my very loud active kids. He is very flexible and understanding when I go in with complicated orders. Thanks for always making our experience a pleasant and joyful one with yummy treats and coffee. read more

This Starbucks is my favorite Starbucks. The location has a small local feel to it. The staff are very friendly, knowledgeable, and the service is super efficient. They are especially efficient in the morning hours when people are in a hurry to get to work. I like the Starbucks smartphone app too and the ability to reload and pay by scanning your phone screen. read more

Part of the point of going to Starbucks is that you know what to expect. Maybe some locations or certain employees make your favorite drink a little better than others, but generally you patronize a Starbucks for its consistency. I have encountered a Starbucks with the nicest morning baristas! It's one thing to take and execute someone's order correctly and quickly. It is quite another thing entirely to do so in the morning with a long line and an upbeat attitude. By upbeat, I do not mean saturated in maple sugar, gag me with a spoon, disgustingly sweet, over the top, too much sunshine in the freaking monring upbeat. I mean they were just the right amount of nice and let's get these people their coffee just the way they want it, so they can start their day. Friendly Starbucks location? Score! read more

If you're looking for a review of the drinks here--come on, really? It's a Starbucks, have you been living under a rock? This review is a love letter to this store and the baristas that run the ship. This Starbucks was my second home through the first two years of med school, so I've become well-acquainted with this location. Fast internet speeds (thanks Google!), comfortable temperatures, and outlets are plentiful. Always clean, and my only gripe is that the middle schoolers who want their grande-vanilla-bean-frap-extra-whip-oh-and-just-four-venti-waters-for-my-friends don't leave quickly enough. Starbucks locations are only as good as their baristas, though, and the staff here is the reason I kept coming back. Often, the best part of my stress-filled days was the part in which I made small talk with the guys and gals at the register. They take time to learn your name, no matter how weird it is, and they remember your order, even through that phase in your life where you ordered 10 pumps of classic sweetener in your venti iced coffee. (Don't worry, I grew out of it and I'm surprisingly not a diabetic.) I love this Starbucks, and I have not gone to a coffee shop I love more--again, in large part due to the friendliness of the baristas. The free refills on iced coffee and iced tea helps, too. :) read more

My fave Starbucks for hanging out. The baristas always get my order down correctly, and the tend to be friendly and helpful. This specific locale gets a bit crowded at certain peak times, but seems to be a familiar and fave spot many Benicia locals. Music is at a moderate level. Sufficient amount of chairs and tables. Some conversations among baristas or customers can be loud. Location is at a busy intersection of shops and restaurants. read more

The first time I came here the service was slow, and my Carmel frappuchino was pretty watery. This being my second time, the workers were extremely slow and looked unhappy to be working. It took 5 minutes of me awkwardly waiting at the cashier for someone to finally notice me. It wasn't even the fact that it was busy at the time- there only one person waiting for their drink. The lady was rude, and told me it was too late when I asked if I could use the star for my free drink. read more

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