Sam was so skillful and professional. I also appreciate his enthusiasm and honesty throughout the…read moresmooth repair process with him. I had a camera lens broken and he was able to offer a good price and a speedy service. Not to mention, there were other places that offered a service for 3x more for a whole back plate removal for one lens repair! (Please do your own research and ask Sam!) I hope to not break my camera lenses again but I highly recommend Sam for any future iphone repair needs. You won't be disappointed!

Sam, Thank you so much!…read moreI am sincerely appreciative of your service. It was efficient, thorough and genuine. You were very transparent with your findings and explained things well. I'm super grateful for the warranty and again for the time you took to explain.

This is one of the best stores for cell phone repairs, purchases, accessories, and just great…read morecustomer support anywhere around. They use to be a Verizon store, but have changed names and still retain the same management. I have been coming here for over 5 years. The store manager is Anu. Super nice guy and extremely knowledgeable with new products coming out, cases, and helping diagnose problems. One time he helped with the transferring of all my data from one phone to another after hours. It took over 30 minutes, and he was very patient. Outstanding support. I highly recommend coming here for purchasing cell phones, accessories, or just for general questions. The staff here as well have always been nice and helpful.

I waited to do this review: Had a great repair experience…read morefor a pretty shattered iPad. The pricing was decent compared to what Ubreak,ifix down the street quoted. Several months in, we haven't had issues with our son's iPad- which he uses everyday. The repair man (I believe his name is Johnson) , was a big help. Because of the extent of the "injury", he couldn't make any promises but was confident he could fix it. And fix it he did. Satisfied customer.

Antuan is the best! Such a nice guy and truly takes the time to listen, answer questions, and solve…read moreproblems. He doesn't upsell and does a great job! He drove to me and helped me with my issue. Great value and would absolutely recommend him to all my friends and family and will absolutely go back to him for business

They use low quality parts here. I got my iPhone 15 Pro front and back glass replaced. The front…read morescreen broke, but I'll take responsibility for that one. I opted to get the LED screen. The back glass I was assured was legit Apple product and when I went to get the front screen replaced at a different shop they applied a little bit of pressure and it shattered so that shot ended up replacing it for free and told me that the parts used on the previous repair were low quality. The original repairs cost me 320. shop around people there are better options as far as price and quality. I ended up getting everything fixed at that Little kiosk on Hamner in Norco that's shaped like a cell phone. Edit: I never stated that I dropped my phone. I only say I take responsibility because there was pressure on the screen from the battery and when I got to the Apple Store I pulled it out of my pocket and it was cracked. The parts used were low quality

Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

Fast and efficient. Easy communication. Price is reasonable as well. Owner/technician seems to…read morediagnose problem accurately

This location is in the shoppes Plaza area. Easy to access and very convenient setting…read more We have taken my wives phone here for two repairs, both done extremely well, for the right price and in a timely manner. The gentleman who usually greets us is friendly and very well spoken. First time they replaced my wives a camera glass on her galaxy phone. It took about an hour. Job well done. Then we came in for a second repair for the back glass which needed full replacement. It took a couple days for them to receive the part but when it came to fixing it, it was done fast and proper. We will continue to recommend any friends who need their phones repaired to this location. Prices are fair, and service is quick and professional.

I had a Samsung Galaxy Book that suddenly displayed a "Secure Boot Violation - Invalid signature…read moredetected" error and would not boot into Windows. I was worried it would require a major repair. I was greeted by Johnson, and he immediately knew what to check, diagnosed the problem within minutes, and fixed it quickly. What impressed me most was Johnson's expertise, honesty, and transparency. He didn't try to sell me unnecessary services or make the problem sound more complicated than it was. He explained the issue, resolved it efficiently, and charged a very fair price. It's refreshing to find a repair shop that is knowledgeable, trustworthy, and genuinely focused on helping the customer. I highly recommend this place and Johnson for computer and laptop repairs, in addition to phones!

I've been slacking when it comes to writing reviews lately, but my amazing interaction with one…read moreparticular employee at CIR named Freddy compelled me to write a review for the first time in a while. I went to CIR today for two reasons. First, I dropped my son's Kindle, and of course it didn't have the case on it when I did so the back cover in the corner near where the lock button is dislodged and I couldn't lock/unlock the Kindle or access the volume buttons. I actually thought that the buttons flew off when I dropped it. Then, a while back I noticed a faint scratch on my iPhone 13 screen and when I messaged CIR on Yelp, they gave me the best price for an OLED screen so I said might as well kill two birds with one stone and go to CIR. When I came in on a Saturday afternoon, Freddy was working alone and told me they don't work on Kindles, which makes sense since they're so cheap and you might as well just buy a new one instead of pay to repair it. He agreed to take a quick look at it and with a tool I didn't have at home was able to quickly snap the back cover back into place and the Kindle works again! It turns out the buttons didn't fall off, they were just blocked by the dislodged screen so that fix took a minute or less. Then it was time for the iPhone. Freddy told me the scratch was on a screen protector which -- as hilarious as this may sound -- I had no idea I had because I bought the phone used. So instead of a $159 screen repair, he stopped what he was working on and quickly installed a new, better-quality screen protector which cost me $15. I was out in less than five minutes. Again, big thanks to Freddy for his honesty and going above and beyond to help me out! I'm truly grateful and will be back to CIR the next time I need a phone or tablet repair.

The absolute best!! Brought my wife's phone in because it kept restarting for no reason. Eddie was…read moreable to diagnose the problem and fixed it for a great price. Would definitely recommend and come back!!

Roy's iPhone Repair was an absolute lifesaver. I needed help the same day for the repair of a 13pro…read moremax back glass @$125 and he didn't hesitate to fit me in. Not only that, he went out of his way to have my phone ready by the next day. He had everything on hand, so there was no delay waiting on parts or rescheduling for another day. The whole process was smooth, efficient, and stress-free. On top of that, his pricing was very reasonable, especially considering the urgency. Beyond the service itself, he's just a genuinely nice person to deal with. Professional, accommodating, and easy to communicate with. I wouldn't think twice about coming back, and I'll definitely be recommending him to others.

roy phone repair was quick and affordable. walked in on a saturday to get a couple of iphone…read morescreens replaced (one front, one back) for under 200. will definitely be coming here for any future phone repair issues.

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

Just wanted to give a big thanks to Jhon for helping me with my laptop. The price was fair, and…read moreJhon was honest and professional throughout the process. I'll definitely be back if I have any other issues.

Took my brothers PS5 here last minute due to it overheating for a cleaning and needing fresh Liquid…read moreMetal. Ben was very welcoming and took notes down of exactly what I was explaining to him. He assured me he would get the PS5 running back to normal in a few days. Extremely fast service as it was ready the very next day. I had my brother test it out and it runs like brand new. Thank you so much Ben for your assistance and great service! Will be coming back here if I need help again!