I am taking the time to write this for what was CLEARLY a one star experience, however, I want to…read morediscuss the second star first. Some months ago I was looking for a particular cosmetic item. I wandered into Neiman Marcus and was greeted by staff at the front of the store. They didn't have what I wanted but they were charming and friendly all the same, and although I didn't really go into Neiman enough to review then, I want to give credit where it is due. This weekend, however, I was on a mission. And that mission was shoes. (Granted, it's often my mission, I even have a blog about shoes.) I was not my finest. It is THE MALL. So I shunned my Feragamos for some comfy Rockports (if you want to wear those stilettos you love so much in old age, you don't want to wear them ALL THE TIME. Your feet with thank me) and did a little couture-a-thon. I love the Natick Collection, on whole, because you can visit all of these high end shops and departments stores without looking and acting like a snob and still receive genuine, warm customer service. Except, apparently, at Neiman Marcus. The "gentleman" in the shoe department did not acknowledge my presence, despite the fact that I was lingering and checking out shoes for a while. I didn't expect attention right away, as he was catering to another woman when I walked over, but when another woman appeared some time after me, in a perfectly pressed shirt and Tory Burch flats he IMMEDIATELY flitted over to her and asked if she needed any help, abandoning the first woman. Um. HELLO. I'm right here. It was a very "Pretty Woman" moment. I looked over to him and the look he shot back at me felt like disdain. This, of course, was hysterical. I really hope this guy makes commission, because I spend more on shoes than some people spend on cars and houses. I headed over to men's where my shopping companion was having a much friendlier experience and told him the story. For shame, Neiman Marcus, for shame. Additionally, the selection was very sparse. Only a few pair from any given designer, and, in many cases, not the most recent offerings from that designer. Did I mention my obsession with shoes yet? Anyway, I won't be back. Ever. PS Dear Shoe Guy: You sell shoes. Get off your high horse. Also, you are WAY too old for that hair. (In other news, I CLEANED UP at Nordstrom.)

Neiman Marcus at the Natick Mall is a exceptional location. We do not have a Neiman Marcus outside…read moreof the Natick Mall and Boston for the entire state of Massachusetts. For this reason, it is a long drive to get to Natick and shop there. It was well worth it, we were warmly greeted by a very attentive Victoria in the fragrances section. We went in knowing exactly what we wanted although she insisted that we keep a open mind and try the scent of other *creed* scents. We tried them, and were pleasantly surprised as to the variety. Victoria was excellent, engaging, and courteous. Customer service is difficult, Neiman Marcus clearly has the training down as i did observe all other representatives performing the same routine with lots of attention and quality. Previous reviews and lower star reviews have a common theme, and it is that the person feels as if net-worth dictates treatment. That the representative or the staff must cater to your arrogance level. "I have this, i spend this, therefore you should treat me better than anyone else" It's absurd and toxic to the community.

This place is like heaven. Being surrounded by Escada everything is like a dream come true…read more Whether you're buying a 200$ perfume set or a 20000$ outfit the staff is so friendly and helpful!

When I was living in Boston, I always thought Escada was too garish and gaudy for any young person…read more I thought it was the perfect place for my mother and grandmother. However, just a few years later, I am loving their Cruise and Summer lines. Chic and sophisticated with clean lines, I LOVE a lot of their pieces. I'm still not crazy about the bright pink and fuchsia color palettes, but I'm sure somebody will love it. This particular boutique is quite large. I am in love with their shoes and accessories. Very sexy. Very cool.

" Good selection , friendly & helpful staff " They have a…read moregood selection here . The staff is friendly & helpful . I have a few shirts from here , good quality , many washes later . It's price but it's good quality.

It's buyer specific and not all sizes are there to choose from. It's ok ! Not special ! Staff ok!…read moreClean store!

If there's one part of my body that is absolutely enormous, it is my feet. My tootsies. Let me tell…read moreyou, I got some absolute units at the end of my legs. Each one of my feet actually has their own ZIP Code, so I have to pay taxes on them, unfortunately. And if you think my feet are massive, you should see the size of my socks. Luckily, DXL has always been there to supply me with some clown shoes that are not only comfortable, but they look good and don't break my bank account. So I tend to have a positive opinion of them. Until my last shopping experience. I had gotten a coupon in the mail for what seemed like a very generous offer. I don't remember what it is, but it was very good. Enough to get me into the store, which was their goal. The discount was for something like a flat amount off the total purchase, or maybe a percentage discount. Don't really remember but you get my drift I hope. After trying on a handful of shoes, I found three or four pairs that I was happy with and wanted to buy. I brought them to the front of the store, which was being staffed by a guy i had been chatting with my whole time there. He was very personable and friendly. Good guy. He rang up my order and went to use my coupon. Ladies and gentlemen, this is when the malarkey started to happen. I had naïvely assumed I would just be able to use the coupon on any shoes in the store. How stupid of me! DXL is a corporation, of course they'll be operating with predatory practices. There was more fine print on that stupid coupon than a contract with the devil. Not ONE of the shoes that I wanted to buy were eligible to be used under that coupon. After reading it, I realized that I had got sent a coupon for a discount for shoes in which probably half the stores inventory did not qualify for. Probably will not be returning to the store with business practices like that.

I went to this location today for a short sleeve dress shirt for my husband. They had a great…read moreselection for his size, although prices are a little steep. They also had 16 (4E) sneakers in three different colors, so I got him new shoes too. The associate was very friendly and helpful. I wish this store were closer to home.

Very nice and bright Five Below store. Went to get some stuff for our home office and they had…read moreexactly what we needed at great prices. I love the store's roominess and bright lights. It makes shopping a pleasure. Not many cashiers working, so it took a bit to check out.

I shop here on occasion for sleepwear. The store is very well organized and the staff is always…read morehelpful. They have a loyalty program here which is always a plus. They run good sales here and you can get some good buys on their clearance merchandise.

I hate bra shopping, but they made it pretty bearable here. Took my measurements right away and…read morepulled some things in for me to try. Took the guess work out for me which was great. I usually get overwhelmed with looking at walls of product and give up. I have a lot up top that needs support, it's nice to find something that does that job. Definitely more tight and supportive than bras I've bought in the past. I have to admit though, I am usually pulling the bra off as soon as I get in the car to go home. It gets a bit uncomfortable after a full day. But hey, that's how it goes. I'd like to visit again to see if they have any recommendations for something supportive but a bit more bearable for longer days. Still, I'm happy I tried this place.

Imagine a place for men that are larger than normal that has great quality clothes with style AND…read moreactual-get ready for it-customer service! Yes, people friendly and helpful! Its real and while I really have no other clothing store options, I'm really grateful and glad that there is a store such as this. This guy Connor helped me out. Totally cool cat. Hes the guy with cowboy boots and a sweet mustache. You'll know him if you get to meet him. Anyways, he was super friendly and helpful like all of the staff every time I shop here and I appreciate it. He helped size me properly and helped with an exchange. It really is a great store if you are an XL or bigger. Or, you just want to feel like someone actually notices you. Enjoy.

I was in a rush to go to a party and needed a belt. I called DXL on my way and asked Robert to have…read morea selection of black belts to choose from sized 46-48. I arrived and had 4 belts waiting for me at the counter, great selection and I went with the Columbia belt at $40. Perfect. Paid for it and was on my way in just a couple minutes.

Ice-cream T-shirts? Strawberry panties? With a name like 'Scoop', that's where my mind was when I…read morewas told about one of the newest go-to clothing retailers on Newbury Street. When I walked in though, I thought to myself, "Now THIS is the kind of ice-cream I DO like! BODY ice-cream!" Yes, yes, being an LA transplant in Boston, I gave up on fashion and sold my soul to the Red-Sox-everywhere+denim+shirt+shitty-shoes that forever traverse the Bahston Matrix. But Scoop? Scoop is that hot blonde babe in a sea of gray that not only catches your eye, but want to touch and either be her or be with her..... chocolate topping optional. The store carries all the high-end trendy awesome sauce that is NY and LA. Boston really needed a change of tune, and it all starts with Scoop. Service is wonder-great. Each associate (and they're all gorgeous!) has his/her own unique take on looks and taste, which come in extremely handy when you're trying to figure out what to wear for a specific person, mood, or occasion. Make sure you look for Bonnie, the head honcho manager, who, for those eligible bachelors that have no mother or clingy issues, happens to be one of Boston's most eligible bachelorettes (as rated by one of our local magazines....... true story). She knows exactly what you need within 30 seconds. So Boston.... you have a decision to make: Want to look good? Don't come here. Want to look GREAT? There is only Scoop.

Boston needed this. Trust me…read more Although they don't carry Helmut Lang and some other over saturated brands in the market here in Boston, what they do carry is spectacular. Some of my FAVORITE brands include... - Habitual denim (Snag a pair of the waxed while you can!) - IRO (The women's jackets range in price, but every season is something special. I own the red tweed Agnette from last season!) - Equipment Femme (This is my weakness. My goal in life seems to be owning every color and pattern possible..) - FREE CITY! (Only place in Boston I know of that sells Free City sweats! Yes, they're pricey sweats but oh so comfortable and they smell heavenly! Yes, smell heavenly) Did I mention.. The mens' selection downstairs is also PHENOMENAL!? - Ian Velardi (Upcoming men's designer, way to go SCOOP for snagging it!) - Margiela (You all know of this brand.. if not only because Kanye's line about his jacket..) - IRO (Recently started getting IRO for men in the store! The mint leather jacket?! Gimme gimme gimme!) - Habitual denim (YES! This is their first season doing men's denim and they've hit it out of the park, with their fit and washes!)