Worst experience ever with the cashier this afternoon. We've been customers of this store for years…read moreand have never been treated as carelessly as we were today. Don't get me wrong, the salesman was very helpful pulling sizes and giving great advice. The tailor was also knowledgeable and did a good and was friendly. Things however went quickly south when we got to the cashier to pay. To say that the young woman at the register was rude as an understatement. There was not only a lack of basic retail service skills, but the young woman's attitude was borderline hostile. Basic questions about the breakdown of the charges and any discounts we might be able to take advantage of were met with rolled eyes, huffing, and puffing...at one point she literally walked away and starting ringing up another customer! I've worked retail and know it's a tough job, but this is NOT who you behave with customers, especially when we were nothing but courteous. K&G, do better with vetting, hiring, and training your staff! This was absolutely ridiculous. I'm angry that I had to interact with this person and your company should be ashamed to employ someone like that.

Rayjean was top notch! So helpful, can't say enough positive things about his service.read more

Love the quality of TM apparel. I am probably one of the few left that likes to go into retail to…read moreshop. I'm not crazy about the small talk with the work staff. I just want to be in and out. My experience would be better if I didn't have someone follow me around the store. I do however like that the help is there if I have questions.

Fantastic service, Top Selection & Value! The staff is very helpful the goods are of the highest…read morequality if your a golfer this is the place to be and they have a new Women's Line

Service is very good and the selection is sufficient for a range of body types and preferences…read more(wool, the stretchy athletic sort of material, cotton). The clothing definitely lasts and there are traditional and stylish options. A but disappointed the company discontinued some of their more extreme sizing options, but even the tallest and skinniest can be accommodated by the knowledgeable staff. Good sized dressing rooms, parking, convenient hours, sales on the regular so the prices are reasonable. It's a reliable place for men's clothes.

Very professional, a great experience. A lot of different…read morestyles to choose from. I would definitely shop there again. Thank you Emmanuel Unaka.

I came here to do some holiday shopping and was greeted so warmly by the staff. My mom was looking…read morefor a specific vest and hat that she found online and they ended up having both! The sales associate helped us locate both items, as well as show us a selection of comparable items in case we wanted some more inspiration. We were in and out and got everything we needed. The store was also spotless and everything was in order. Bravo! That's hard to keep up in the hectic holiday season.

Had an issue with a zipper on my sons jacket, Ben was very helpful and solved the issue. Will…read moredefinitely go back!

This review is specifically for Joan, who was beyond fabulous and made my sister and I feel so…read morewelcome and comfortable! I bought a hat and Joan was so great and encouraging that my sister came back and bought the same hat as well. Joan is lovely and was the main reason we spent money in this store today!

I judge stores mainly by their sale section, (+) or (-) any unique service experiences. This J…read moreCrew is profoundly average. The sales section is large, a whole back room, but no matter what day I come, it appears picked over and anemic. The sizes tend to be heavy on the XL and the XS, with not much variety in the middle. The staff are distant, but generally non-offensive. My boyfriend, however, experienced a unreasonably poor service moment last Saturday. A sales woman told him that J Crew was having a "private sale" event that would guarantee him 75% off summer suits, if he opened a J Crew credit card. Boyfriend, not needing a suit but enticed by such a fantastic deal, tried on, and subsequently fell in love with a linen, navy suit. He confirmed with the sales lady again that it would be 75% off. When said boyfriend attempted to purchase the suit - he was rudely rebuffed by the cashier/manager. Boyfriend explained that he confirmed the deal with the the sales woman, but cashier behaved as though my boyfriend was trying to pull a fast one. He did not call over the cashier, and he scolded my boyfriend for believing such a sale would ever exist. Needless to say, no suit was purchased. Pro tip: generally credit card offer deals gain you about 30% off purchase, so if offered more, ask to speak to a manager before you become emotionally connected to the garment in question. Fluky Saturday aside, this store generally is pretty good. J Crew seems to be having a ton more sales recently, ever since their stock listing price plummeted, and their clothes have gotten a lot more adventurous and bohemian in recent months. This store is generally more peaceful and quiet then some of their more urban situated stores.

Under New Management had a fantastic experience. We will be using this location for my wedding…read more Thank You Again Brian!

We came here for my fiancés wedding suit, had an appointment at 11:00 am, was on time and waited 45…read moremins. The store was not busy, and we ended up leaving without being helped. Luckily, State and Liberty is next door. We walked right in (without and appointment) was helped right away and got exactly what we needed. Would suggest going to State and Liberty over Indochino.

The level of service in this store has always impressed me, especially when dealing with the…read moreinstallation department. The patience, knowledge and friendliness of the staff who handle roof racks and bike racks is outstanding. When I first purchased my Thule rack, they helped me determine what parts I needed, including the addition of some parts not carried by L.L. Bean. Throughout the course of several phone calls, they patiently answered every question, and then did an excellent job of installing the roof rack. When it was time to remove the roof rack, they showed an equal measure of patience by answering all of my questions during several phone calls. They patiently explained the parts that I needed to bring with me for the removal process, and re-scheduled the appointment twice without complaint. I really appreciated their helpfulness, since I kept misplacing important parts that were needed. Thank you L.L. Bean!

L.L. Bean, an amazing place to get some winter outdoorsy gear!…read moreThis store location in Legacy Place, Dedham, is enormous with 2 floors. They've got water bottles, shoes, and outdoor recreational equipment on the first floor & on the second floor they have a mix of women's, men's, and kid's clothing. I adore their duck boots, a must for the winter time... specifically their shearling-lined insulated model. Incredibly warm, perfect for snow days. Their "wicked good moccasins" are incredibly comfortable and I love wearing them in the fall/winter time. I've definitely gone through several pairs. Backpacks are super nostalgic; I had mine with my initials as a kid haha, honestly I would get another one. Good quality, got about ten years of use out of that backpack & it allowed me to carry 5 heavy textbooks and some more.

My girlfriend and I came here because she needed a suit last minute and we were down to the wire…read more Kristy had her looking sharp within 45 minutes. She was efficient, personable and paid attention to every last detail down to the socks to make sure she would look and feel her best. This women deserves a raise! We will be back for future suit needs!

they are phenomenal. Christy and William took care of me…read more I forgot my suit for a wedding and didn't realize until the day before. I went to this site where they measured me and got me a next day rental. I picked it up just in time for the wedding. Christy offered for me to try it on, but I declined, thinking there was nothing we could do not fit since the wedding was so close. Come to find out, the pants were a little small, but that's just because of my physique. The wedding went fine but I was a bit self-conscious in my too-small pants. Upon return Christy called me to ask how the wedding went and I told her to which she was extremely disappointed because, had I tried it on like she suggested, she could've fixed the problem there on the spot. So all that being said, three pieces of advice: 1) don't forget your suit 2) if you do, then ensure you go to Men's Wearhouse for next-day rental and 3) try on your suit before the wedding... many lessons learned this trip. Thanks again, Christy and Bill!

Oakley : an often misunderstood brand with a passionate following…read more This store is great to see 'all things Oakley' and to buy them Now, a lot of people think Oakley makes just sunglasses. Although they do make some of the best and most cutting edge, they make a lot more. And everything else they make has the same level of engineering, design and quality in it that the sunglasses do. A Great example of this is the watches (and I do own 7 of them). People look at them and say " wow, so expensive, just because it says Oakley'. Well, expensive (which is relative when it comes to watches) do to engineering and design and constructions. Sapphire crystal faces that are scratch proof, swiss made, jewel like movement and 32,000 adjustments a second (A rolex uses 24,000 movements). They are over engineered and have very unique styling. They will last you a lifetime and you will rarely see another one like it. Leaps and bounds ahead of the likes of Citizen, and on par (if not better) than Tag... So now that this review is starting to seem like a review of Oakley, and not this store, I will switch over a little. This store has everything. Only about 20% of what is in there are sunglasses, but they have it all, including spare parts, spare lenses, etc for your current glasses. They have clothes, luggage, accessories, bags and more. Go in and check it out. Backpacks for school. Yes, may be $85... but I have had one for 12 years now. no Jansport can claim that. The staff is friendly and very helpful. they explain everything if you dont understand it. I even went in with two sets of glasses one day (Jawbones, which have a pivoting frame to change lenses), and they took them apart, cleaned them, made sure they were working fine, all at no cost. Much more than just sunglasses, Oakley as a whole offers unique styling, as you are now seeing on everyone from pro golfers to Olympic athletes. Go check them out. For golf shoes, for suitcases, for bathing suits and more. You will be pleasantly surprised when you walk in the store, at the staff, at the selection, and at the overall quality of everything they design, engineer and sell.

The only reason I'm giving them 1 star is that zero stars isn't an option. I bought a couple of…read moreover priced shirts from the store and they asked me for my email address to send me my receipt. Being environmentally conscious I figured that would be better than printing one. Well I never got my receipt but I am getting about 5 spam emails a week from Oakley now. There is literally no way to unsubscribe. You can't do it online. You can't do it via email. They say you can do it by phone but the spam emails don't stop coming. This has been going on for 2 months now. I've reported them to spam@uce.gov but no luck so far. Do not give these guys your email address. There's no way to get them to leave you alone if you do. @Oakley, if you want this review to go away, just remove me from your spam list. I beg you. That's all you have to do.

I love these shoes. Matthew the manager was very helpful and I recommend this store to everyone…read morewho wants quality footwear.

Great new manager matthew. He is wonderful and he promotes a great shoe company. Great shoes for…read morediabetic patients. See him for a comfortable shoe fitting and great customer service. He is the best.