After giving this location far too many chances, I'm finally switching pharmacies. The customer…read moreservice here is consistently rude and unhelpful. Long wait times are the norm--even when I've been notified that my prescription is "ready," I often arrive only to find it's not. There have been multiple occasions where I received fewer pills than prescribed, and when I called to ask about it, the pharmacist actually hung up on me. Even more frustrating, they've repeatedly failed to correctly bill my insurance--using the wrong code month after month. As a result, I have to call ahead every time just to ensure my prescription is ordered and covered, only to be told my insurance won't pay (when it actually does, if properly billed). I was prescribed a medication in May and didn't receive it until June due to this same ongoing issue. It's completely unacceptable and shows a clear lack of accountability. The drive-thru has now been closed for over five months with no communication or solution offered. Inside, the lines are long and slow-moving, and the staff often seem overwhelmed and disorganized. If you choose to fill your prescriptions at this location, be prepared to make repeated phone calls, double-check everything, and still risk not getting what you need on time. This place has gone from inconvenient to completely unreliable.

Two years ago I gave CVS a 5 star rating, that was before everything went sideways. The next two…read moreyears was a nightmare, they said my Doctor did not exist, even though they been filling his prescriptions for the previous 3 years. After I switch pharmacies CVS continued to bill Medicare for prescriptions I had been getting from another pharmacy. They claimed to have run-out of many but still continued to bill Medicare. Their record keeping was incompetent and basically a disaster.

The ladies there are just so very nice. I love going there you get that good vibe you know and good…read morecustomer service.

On top of the pharmacy hours being incorrect, the staff is very lazy and will not have…read moreprescriptions ready in time. They will not work with you and all responses to complaints about these things have been unprofessional.

This pharmacy is always understaffed. Drive thru and inside counter. Minimum 30-40 min. wait all…read morethe damn time!! I don't have the time, gas or patience. STAFF THIS PHARMACY!!

Longest line ever pharmacy, drive thru, and store it's ridiculous they have more than enough…read morebusiness why can't they staff appropriately

Freakin Horrible Pharmacy!!!!!! Been waiting 6 days to get my prescription filled ‍…read more They said they didn't have a prescription on file. Not k ow if I'm paying cash or coming with proof of insurance upon pickup. Please stay away

Here to enlarge a photo of my GF's grandfather who passed away this morning…read more It's convenient to have a one hour photo station available, Two kiosk station with seatings . Purchased frames and pictures was ready when we came back an hour later .

1. You enter the store and it stinks like manure…read more 2. There is no WiFi. Even your phone's cell service won't work in here. They asked to see my mobile order confirmation, but of course I couldn't show them anything because they never texted me and I couldn't open the app in the store. 3. They mailed me a coupon, I tried to use it, then they told me I couldn't use it because I didn't have a cvs account. Then how and why did I get the coupon mailed? I rue Rite Aid leadership for closing my local store and forcing this dump if a pharmacy on me.

Suzie helped me today with a UPS order. She was very helpful and patient with me! Great customer…read moreservice

Good rite aid not nasty and not cold buy Talia's mmm…read moreKnemsmsnsnnsnsns Boy you gottta eat

No matter if it's some thrifty ice cream, new nail polish, or baby care necessities-I can always…read morerely on Rite Aid. Pricing for the ice cream is competitive, & if you get some in the freezers they're normally great deals.

This store needs to give there employees some proper training…read more We stopped by to get some cigarettes For my 74 year old mother and the cashier "FAIZA" ask my mother for ID and on top of that with an attitude! Rite Aid what the heck are you thinking.

People are friendly but they are slow... always. I think Sid the Sloth works here…read more Reflection of poor management practices.

This is an old school review but from the photo…read morehttp://www.yelp.com/biz_photos/k5fEaFVFDALgff6J9tYbZg?select=l4XdkbECqcWdNIxCmeFehQ it has not changed that much. It is a pharmacy with a soda fountain...for you youngings that means that at the old pharmacys they had a counter with stools that you could order sodas...years ago the Coca Cola with the cocaine...google it if you don't know what I mean. You could also order malted milk shakes too. I am glad to see they still have the soda fountain here.

This store had been on my to visit list for some time. It's hard as being a small store the hours…read morewere not convenient for my schedule. The original (with gorgeous detailing)soda counter was in place with all the necessary equipment. ... Very disappointed with the experience. We looked for the medicine we wanted on the pharmacy side and the staff although standing around, I felt as though they didn't want to be bothered. You could only order ice cream scoops and from four flavors. Apparently the ONE person who could craft shakes or etc had quit. The counter and display of antiques could have been better kept. I had sherbet and ended up tossing it as seemed 'off'. The associate serving us was so devoid of humor was almost unfriendly.

Nour was on her A game! She moved the line right along, gestured to patients where they needed to…read morego next, and was overall incredibly efficient. She worked with purpose and helped her team. That was the first time in a while that there was no line, not because no people were coming up but because the whole team was moving them through quickly! I left for the 10 minutes they said it would take and went next door to marshals. Came back wondering if I would need to re-register in line. She saw me and sent me the iPad, and handed me my prescription moments later! Great job!

This location discriminates and destroys the reputation of CVS. This location is a complete…read moredisservice to the community of Upland. The associates are far from professional, lack common customer service skills, and have continuously proved this store could and does care less about customers. Being that it's a pharmacy and general store, it's repulsive to see people suffer from lack of professionalism. Seeing that many CVS reviews for this location coincide with low etiquette and complete disregard for many. THIS location is low grade and it shows for itself thru all the reviews and the community commonly regards this specific location as a place to avoid.

Easy location to get to. Did end up missing the entrance as I was coming north on the side street…read more I liked the shopping center water fountains. When walking in, was very simple to go straight to pharmacy. Was assisted very quickly and was able to request a history of my medication list. Was in and out within 5 minutes!!

Do not come in the pharmacy here people are rude and i will be filinf for corporate.... I have…read morecalled them ahead for my mothers medications and told me that they are preparing it 20 mins after i came to their drive through and said i have to wait 10-15 mins while my moms medications were being filled. I wait in line for 30 mins at the drive through for them to tell me they called... they called my mom again i was picking up my meds for my mom and the kicker to tell me they dont have the medications? I am a nurse how the fuck do you not have atorvastatin? Gabapentin? Fucking assholes!