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    11 years ago

    Provides Microsoft Server Active Directory and Cisco Network Engineering Support for LAN, WAN, Routers, Firewall and Switches Configuration

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    Jafferson Computers

    Jafferson Computers

    4.3
    (40 reviews)
    $$

    My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

    Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

    Best Buy Westland

    Best Buy Westland

    2.6
    (78 reviews)
    $$

    I am not sure what the hell is going on with Best Buy, this review is actually for the website…read more Since I can't find it on Yelp, I decided to locate the store that my order was to be delivered from and that is the Westland, MI 48185 store. On Sunday Feb. 8th, 2025 I ordered a 2TB Crucial External SSD for a total of $116.59 with a promise delivery date of the next day Sunday February. 9th, 2025 Sunday came and went no order. I contacted them on the 10th to find out what happened to my order and as always they cut and paste from a script, telling oh how important they know my order is and that they understand my frustrations as they are Best Buy customers too. Bull Shit! As I told the agent that since they did not deliver the SSD on the day it was supposed to be delivered. I wanted to cancel the order and be provided a refund. The same bull shit from the agent let me look into it see what I can do. After all that time they continue to come back and say oh we have good news your order is packaged and waiting for carrier to pick up. Nothing pisses me off more than someone not paying attention nor caring enough to see that I have already told them I don't want the product now because they failed to deliver the item. (this was a birthday gift) The same stupid excuse we cannot cancel the order because its list as being shipped, but yet they never ship the item, Monday came and went, Tuesday, Wednesday, Thursday, Friday, Saturday and it still has not left the store. But Best Buy thinks it can hold onto the order NOT ship it and not cancel the order. Federal and State laws require an online and retail store to provide the customer the option of Cancellation and refund of the order if they cannot meet the deadline, this does not mean that Best Buy can continue to move back the deadline as they please they missed the promise delivery date and refuse to cancel the order. I am on here to warn people of Best Buy's unethical practices and if you can avoid shopping there I highly recommend you go else where for you electronics. I have been a Best Buy customer for over 20 years and this is hoe they treat their loyal customers. So, I was forced to file charge back through my bank. I wrote to the BBB, FTC and Best Buy Corporate! I will never recommend nor every purchase anything from Best Buy!

    My best buy credit card information was stolen from this location, and used at a Best Buy in Flint…read morefor $850. I only used the bestbuy app to purchase items for in store pickup for Christmas. Shady employees here. Police report has been filed.

    SSATek - itservices - Updated July 2026

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