My past experience with phone repair places has been, shall we say, sketchy at best…read more A2 Phone Repair was great. My kid had cracked the screen of their Motorola phone. Clear tape held the thing together and made it usable. But this was not a long term solution. While I found A2 Phone Repair with some glowing reviews on Yelp, it was the recommendation from a fellow at the AT&T Store on Washtenaw which sealed the deal. A quick phone call confirmed the screen was in stock, and produced an estimate for the price of the job and how long it would take. Drop off was a breeze. The shop was clean and professional looking. As was the fellow behind the desk. The repair took just a little longer than promised, about three hours versus two, but that was no biggie. $140 for the whole thing was worth it for my kiddo to have a phone that looked as good as new... without the hassle of setting up a new phone.

I called because my android pixel 6 had a lime green tint over everything on the screen. Stopped…read morein, and the service person hunted around in the settings, and found a "reverse color" setting I'd somehow, inadvertently set. He undid it, and all was fine. I appreciate the customer service, and will return for any cell phone repair-type needs.

I visited this location today because there was a virus on my mobile phone, the service from the…read moreMarine was excellent, he was able to get my phone working again and I was so impressed with the quality of service and professionalism he displayed.

If you need a console repair, I do not recommend that you go here. I took my ps5 in for repair as…read moreit was shutting off when I played a game for a long amount of time and they stated "Oh that should be a simple fix". They contacted me back the next day and advised my ps5 was repaired and everything seemed to be fine. I picked my console up and when I took it home, it didn't even power on when I hooked it back up. I immediately called them and went back the same day. They stated they would look into it and see what's going on. They later gave me a call and said the device is still not powering on. I was advised by a manager by the name Justin that they didn't have the "necessary equipment" to figure out the problem. I ended up picking up my device and taking it to another repair company. The tech from the other company informed that whoever worked on my ps5 previously used too much Liquid Metal which leaked into my motherboard causing the system to malfunction. I also have photos taken from the tech as proof. At this point I am owed another ps5 from UBreakiFix. Justin told me to bring the device back to him to look at it again. I didn't hear an update from him as it has been nearly a week, so called them and Justin went on PTO without giving an update. He also got his higher up Monique involved but I was never contacted by her personally. I had to call and speak with another manager who finally gave me a device replacement almost a month later. Overall customer service and communication was terrible.

After I took my phone here Ive been getting 900 phone calls a day. Coincidence? I don't know. But…read morethey did fix my phone.

Responsive, respectful, straightforward and charming. Thank you for your help. I didn't realize my…read morephone was almost five years old, so it wasn't worth it to me to invest anymore money into it, but I appreciate the honest, straightforward appraisal of my phone

Excellent service! I recently had my hp envy laptop stop charging and they were able to get back up…read moreand running within 24 hours! Reasonable pricing and great staff. Very friendly and do a great job explaining options and steps going forward to fix the device and up front about the cost. Which is a huge bonus in my opinion. Overall highly recommend!

Everything went beautifully!…read more The charging port on my S21 Plus had failed, and I thought I was going to pay out of pocket. Luckily for me, the gentleman at the counter was thinking more clearly than I was, checked out the phone, and said it was still under warranty so there didn't expect there to be any out of pocket expense on it (and he was right). He then set my expectations for timing, noting that it could take longer than normal because of warranty work approvals being needed from the manufacturer, and that after a holiday it can take a bit longer, but that 24 hours was the maximum. It only took about four hours to fix it, it's working beautifully now, and it took about ten seconds to pick up the phone. I STRONGLY recommend this store! They're fantastic!

Marco at Emergency Phone Repair is honest, very knowledgeable, and genuinely helpful. He takes the…read moretime to explain what's going on and doesn't cut corners. You can tell he cares about doing the job right, and that's why I feel confident recommending him. Mike K

Water damage. Marco replaced the display and check and cleaned it all up. Put in a new battery too…read more He is the BEST. HONEST and fair!!! I would give him a 100-star review, If I could!!!!

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

My iPhone has been causing me headaches lately with the charging cable failing to stay in place. I…read morewent looking around for a repair service and landed on Ann Arbor iPhone Repair. It was super simple to complete the repair request form in their web site. Imagine my surprise when I got a text reply in about a minute! I should explain that it's about 11pm on a Saturday right now, so not exactly business hours. But that's not even the best part - Kat's reply was not only speedy, it contained directions on how to fix the port myself! In just a few minutes, my problem was solved - late on a Saturday night and at a cost of exactly $0. Kat, you rock. Ann Arborites, take your iPhone repair needs to Kat. You will be glad that you did!

Kat is extremely responsive, professional, and fast. She repaired my initial screen after it broke…read moreand checked in with me a few days later to make sure it was working well. When the screen stopped working a month or so later, she drove an hour across Michigan the same evening to replace my screen and get it working -- all free of charge! She is pleasant, responsive, and honest and there is no question that she is the best for this job in Ann Arbor. 100% would recommend her for your iPhone screen needs.