Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

DONT GIVE THESE HACKS YOUR PHONE!! They caused further problems when all we needed was charger…read morereport repair! Took device home to personal residence without our consent, kept it days longer than quoted, charged for repair before it was completed, ended up causing a short in the motherboard of our iPhone 13 and a battery short when the problem was a bent pin to the charging port. "Tech" was belligerent and shouted me down when I tried to ask about the phone, refused to return it when we wanted it back, fixed or not, aggressive and NOT QUALIFIED. RUN FOR THE HILLS!

HORRIBLE! Came here to get a issue fixed and more issues with my device was caused! Claimed there's…read morenothing they can do about the issue THEY CAUSED! Spend your hard earned cash else where!

I didn't get my phone fixed here…read more Because the tech was honest. THE TECH WAS TRANSPARENTLY HONEST!!!! I knew my phone had a loose cable connector. The tech saw the battery was also getting worn down which was not a surprise considering the age of the device. He was quick to agree with me that trading it in would be just as smart as repairing. No pressure or presenting "what ifs." If I need service, I'll be happy to do business with Phone Clinic.

They fixed a simpler problem on our iPad free of charge for usread more

Great customer service and quick turn around time! Dropped off my phone and about an hour-ish it…read morewas all set. After dropping my phone my screen had cracked and I needed to get a replacement. So checking local places around town this shop had the best reviews so I gave them a call and took my phone in. Love the new screen. Dude was really cool told me couple of the options they had for screen replacements and went from there.

Excellent service at a reasonable price. Definitely would recommend. Don't know what else to…read moresay,but yelp is making me write at least 85 characters.

Claude was awesome! Took care of my problem right away and even provided a screen protector that I…read morereally needed! Great attitude and great customer service! I've been going there for years and wouldn't go anywhere else!

Awesome service thats quick and friendly. I would highly recommend them for your cellular issues. A+read more

I walked in the store and saw someone standing there with their head down on their phone looked…read morelike a customer.by the time I walked completely through the store I finally asked him did he work here he said yeah. I asked him about my 2013 Macbook for up grades he said no buy a new one nothing can be done. I know I can upgrade to Catalina. I also know I can upgrade my ssd and battery. He clearly had no clue about repairs on models of MacBooks He also did not have a charger for 2013 models but just one to test. Which is dumb because his store is full of MacBooks you work and service them carry more chargers

I bought a used MacBook air 2015 from them for 850.00 last September. If I had purchased the…read moreMacBook air from Apple, I would have gotten a newer model for that price and there would have been a warranty. Instead, I'm sitting at the apple store waiting to replace a broken screen, and finding that I'll need to purchase another computer, for 850.00, but which will include 150.00 off and a 150.00 credit. There's a reason why you go directly to apple to buy a used apple. Don't buy one from these guys. They'll charge you too much and you won't get a warranty. As a bonus, they never answer their phone or return messages either.

it was fantastic. dealing with several employees over a few days to help me. the staff was very…read morehelpful and professional. ken was on top of my problem needless to say I will be back

Wish I could give them 0. Especially for the manager Bob. Guy is an A hole. Very rude. I wouldn't…read morerecommend this place to anyone. They sold me a faulty generator, they would not take it back on the same day. Even after I called them and they agreed to take it back. Do not give this Bussiness your money, the employees are very polite but the way they are managed is not. Again. Do not go spend your money. Especially at this franchise. Horrible place. Go get your batteries somewhere else.

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.