Poor business and poor communication. I scheduled an appointment on Monday for services on…read moreWednesday. Wednesday arrived no call, no show, and no text. When I did a reach out surrounding my service they said I put you down for a different date but, the verification text confirmed Wednesday. Didn't accept responsibility, didn't apologize, nor tried to solve the miscommunication on their end. Then because I wrote a review surrounding their miscommunication he texted me called it slander and refuse my appointment. Making threats after I said I'll speak to the supervisor

Rob saved me by replacing my gas oven's igniter the day before Thanksgiving last year. He was able…read moreto come out very quickly, the repair was reasonable priced, and he's very friendly and good at explaining the issues with appliances. I recently recommended him to someone else who was having an issue with their fridge, and they said he came out the same day and was the first person to not immediately suggest replacing it.

Heather was excellent to talk to she was very knowledgeable, the owner came out and fixed my…read morerefrigerator he was very polite very honest and a reasonable price job will be using them in the future! I was very impressed!

We needed a dishwasher and water line installed. Heather was very helpful answering all my…read morequestions and giving me an accurate quote. Steve came out to Warren. He arrived on time. Extremely knowledgeable about installing both. He was done in a couple hours. Price quoted was the price we paid. Worth every penny. Definitely recommend them for great value, service and reliability. Very much appreciated for their honesty

Pat is fantastic! I was having issues with my older whirlpool washing machine. I called Pat today…read moreat 12:30 he was at my house by 2pm. Had the washer apart and fixed in 20 minutes. Unreal! I recommend Pat for any appliance repair Thanks again!!

Quick response and diagnosis. Fair price. Great service! Appreciate the explanation of the problem…read moreso I could make an informed decision.

I called this company in regards to my true residential unit they were here in less than 24 hours…read more Let me know when they were coming when they were 20 minutes away. I have never had a company that was so prompt and professional and kept you in the loop the whole time. I highly recommend this company next level service

Expensive and unprofessional; don't waste your time. They don't return calls, they make you chase…read morethem down, and they wasted three days of my time. That little guy Mel thinks he's God's gift to the world; he's arrogant. Look for another option and spare yourself the aggravation.

A repeat customer, and once again, I received exceptional service…read more You can be confident that the technician who comes to your home will give you an honest assessment of your appliance. They will make every effort to determine whether the repair is reasonable and worthwhile. And if it isn't, they will tell you honestly that repairing the appliance may not be the best choice and that it may be time to consider replacing it. Who does that? With this company, honesty isn't just something they advertise--it's the way they do business. That kind of integrity and customer service is hard to find today. 5 out of 5 stars without hesitation. Highly recommended--you will not be disappointed!

Had global appliance out - thru consumers power - guy spent half hour checking out a 1 year old…read morerefrigerator- left paperwork saying it was toast. Docs appliance- fortunately to rescue! James showed up - knew it was bad ice filter - working great now !

Called based on a recommendation from a friend. He was out that same night. Fixed the problem with…read moremy washing machine in an hour. Lance is professional and extremely knowledgeable, showed me exactly what needed to be done. He was honest and didn't try to up sell me more expensive parts. I'd highly recommend him!

Charged $125 to my senior parents to come over took 2 hours to do nothing but express how more…read moremoney should be spent I their son fixed issues in 15 minutes with no parts Just a clogged discharge line on a dishwasher I called A to Z Appliance repair to resolve complaint but no resolution So I feel it necessary to express my concern

$178 to send out a technician to look at a stacked dryer, even though they are physically separate…read moreunits. Cost is higher if they are stacked as opposed to side by side. First the Stepher had mentioned that the next available to send out a technician would be next week Tuesday. I told her I would prefer to do a Friday, since it's my only day I can work from home. She first mentioned that would be difficult. Then she said they wouldn't schedule a visit for a Friday. They only send out technicians for stacked units on Tuesday, Wednesday or Thursday. Why not just spit it out that you don't want to service a stacked unit and stop beating around the bush? Ridiculous place. I was willing to put up with their 5 hour window for a day as it was, but forcing me to take a day off for them to come when it's only convenient for them is not good for me. Decided to lot move forward with them, since they don't seem consumer focused much.

Great place for small appliance repair. They've repaired my toaster oven and my microwave. Both…read moredone quickly and at a good price.

I had an appliance repair technician Victor come to fix my dryer about a month ago, and I wanted to…read morewait before writing a review to make sure everything continued to work properly. I am happy to say the dryer has been working perfectly since the repair. He did an excellent job. He came the very next day, arrived on time, quickly diagnosed the issue, and clearly explained the cost of the repair beforehand. The pricing was fair, and the service was professional and efficient. I am very satisfied with the experience and would definitely recommend this company.

Scheduled repair visit thru Yelp and it was confirmed by email. Five minutes before visit window I…read morerevived text they don't service my brand which is listed on their site. I still have no fridge or freezer and any hope of getting repaired soon is delayed multiple days due to their issue.