I was impress with technical as I usefully am. This particular tech was great. Thank you for…read moregetting through my keypad issue.

Disaster customer service. The central station didn't even call me when burglars broke into my…read morebusiness a few weeks ago. I called the central station back to ask why i didn't get a call, they didnt even pick up the call. When i first went online with them, i was being transferred around and was on hold for half hour before i got to the right person. i should have gotten the res flag then and moved on with another company.

Trevor was a total pro…read more He was on time. Very responsive. and did an amazing job on a door repair. 5 star review. I would recommend him all the way for any jobs you may be in need for. Joe D

I called several companies because I needed my commercial door lock replaced and repaired. Infinity…read moreLock was by far the most affordable, professional, and responsive. They completed the job quickly and made the whole process easy. I've definitely saved this company for any future lock repairs.

The SliverStrand team came out and a wonderful job installing security cameras for my business. NO…read moreCOMPLAINTS AT ALL! They always showed up on time and made sure that the job was not only done but done well. Before this I had security cameras that always broke and needed repair. But from the beginning I knew SliverStrand would be different. This company is very innovative and hassle-free. I am beyond impressed by this company and their outstanding installation as well as their customer service. I wholeheartedly recommend SlicerStrand to anyone in need of a reliable security system installation!

What does a professional installation of wireless access points look like?! Thank you…read more#Silverstrand for providing the tools and technology needed to allow our girls to be successful in distant learning and online schooling environment. Adapting and thriving in our new normal!! #COVID #silverstrandtechnologiesinc

The service at the company is excellent but the staff is the real highlight especially Giovanni he…read moreis the most dedicated employee he is thorough, knowledgeable about the alarm system and overall very polite-I hope this company appreciates what a great employee they have in the company!

I have been a customer of Watchlight for 16 years. Not only am I proud to support a local San…read moreDiego County company, but their customer service and response is stellar. Due to recent home renovations, I requested Watchlight to send out a technician to assist and support - and they certainly did: Christian was my tech and provided excellent service. He was knowledgeable, thoughtful, considerate, and most importantly, addressed my requirements and reaffirmed why I have chosen Watchlight (f/k/a Alarm Relay) to protect my home and family for almost 2 decades. Well done, Christian and Watchlight team!

Enhanced Voice & Data Networks Inc. has stellar customer service, they are efficient and hard…read moreworking along with a super friendly staff. They get the job done on time. I highly recommend them for your next job.

Enhanced Voice & Data Networks is highly reliable and trustworthy. And they are nice people too!read more

Andrus Audio installed our audio/video/wifi system 5 years ago when we were doing a whole-house…read moreremodel. It took 9 months to complete the remodel, and then another few months to determine there was a problem with the audio. The owner, Isaiah Andrus, came out to check the system and determined we needed a sound bar which we had them install. We had a couple of other contacts with this company regarding other problems, but received very little satisfaction. We finally just decided "it's good enough". About 7 or 8 months ago, I called Andrus Audio to schedule an appointment to have the system evaluated to determine if we needed to update some equipment because our wifi was troublesome. I left a couple of messages but never received a return call. After several weeks, I called Isaiah's cell phone, which he answered. I told him I'd like to schedule an appointment to have our system evaluated. He said he'd be happy to schedule an appointment and would call me back as soon as he got back to his office. I never heard back from him. Then a few weeks ago, I received an email from Andrus Audio soliciting business. I decided to try once more; after all, they had done the original install and knew what equipment we have, etc. I was able to schedule the appointment online by selecting 3 dates that I would be available. They confirmed a date and time, and I marked it on my calendar. Jesse showed up (20 minutes late). Before I showed him where the equipment is located, I explained to him my previous experience with the poor customer service. I said I hope that it has improved. He assured me that it had, that he had been hired as a manager to do just that. I then showed him where the equipment is, and what I would like for them to do. He sent me a quote within a few days. It looked like the recommendations would solve the problems, and told him I would like to schedule the work to be done. We agreed on a date and time. The time was set for 8:00 a.m. At 8:35 I called their office and left a message on Jesse's extension asking when the technician would arrive. I called again at 8:45 but did not leave a message. I called again at 9:00 a.m. and left a message on the extension for the sales department telling them to cancel the appointment. At 9:10 a.m. I called Jesse again and he answered the call. I asked him about the technician and he said he had called in sick, and that he (Jesse) was just sending me an email telling me that another technician would be at my house by 10:30! SERIOUSLY? I said to him that given the fact I had already told him I was dissatisfied with their customer service, I should think it would have been prudent for him to PICK UP THE PHONE AND CALL ME! With the amount of competition in this area of expertise, and all other things being equal, one would think that having excellent customer service would be Priority 1! I would never, ever, recommend Andrus Audio. If anyone reading this review can recommend an audio/video company that truly has excellent customer service, please post it!

Andrus Smart Technologies is clearly the one company to turn to in San Diego with your smart home…read morerequirements. Their extensive product knowledge proved invaluable as I set out to completely transform/remodel my downtown high-rise condo into a state-of-the-art smart home. Right from the beginning the Andrus team offered budget conscious solutions addressing my wish list of desired functions. These functions encompassed the integration and automation of high-end audio, visual, HVAC and lighting. Throughout the remodeling project the Andrus team worked hand-in-hand with the general and roller shade contractors to meet an ever-evolving construction schedule. The flexibility they demonstrated substantially contributed to the successful outcome of the overall project. Their superior relationship with their suppliers ensured no delays were incurred due to scarcity of materials or products. This was a true plus during these times of COVID. Additionally, they could be counted on to provided creative solutions to complex challenges that surfaced during such an extensive remolding project. Always coming through when others were unable to. Their installation finish work proved flawless. Everything performs as intended. Without question the owner Isaiah has painstakingly built a business of highly skilled professionals capable of exceeding expectations. Thank you, Isaiah, Jesse, TJ, Nick, JT and the whole Andrus team for providing the home automation I have always desired.

Very happy with their service. Quick to help and fix any gate issues I may have at the HOA's I…read moremanage.

Jonathon and Ricky fixed our gate and they were so patient and thorough as they were listening to…read moreevery sound in order for the front gate to move smoothly and softly in our development. The owner, Joe is easily contacted and responsive to our needs. We are very happy working with this company.

As advertised. A fair price and competent technicians. That's all I ask for and that's what I got…read more Well done to them.

Very efficient, knowledgeable, engaging staff and responsive service ... with very competitive…read morepricing