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    Smart Shield Systems

    4.8 (248 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Services - Smart Shield Systems

    Home automation repair

    Component automation

    Security services

    3 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Smart Shield Systems Photos

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    2 years ago

    Ron was great to work with. They came out right away. It was quick and easy. Would definitely use again.

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    Page 1 of 7

    Ask the Community - Smart Shield Systems

    Review Highlights - Smart Shield Systems

    Ron has been amazing and was kind enough to help us plan our wiring and setup as we were building our new home.

    Mentioned in 90 reviews

    Read more highlights

    Halcyon Mobile Security Solutions

    Halcyon Mobile Security Solutions

    (53 reviews)

    Extremely pleased with our experience with Glenn and Halcyon. He was able to come out the same day…read morewe initially called, give us a quote and install the next day. The best customer service I have had anywhere in a long time. We are very happy with the service and products. I would highly recommend to any friends or family that are looking for security solutions.

    Service Requested: Camera installation, upgrades, and system troubleshooting…read moreQuality: 3/5- their cameras do not offer the audible noise that they advertise Value of service: 3/5 - could be improved by offering multiple ranges of camera options instead of the most expensive one knowing customers will ask for other options to compare. We've used Halcyon Mobile Security Solutions for almost 5 years even through an ownership change for various upgrades, repairs, and new camera installations. Overall, the quality of their work has been solid once completed, and their technicians are knowledgeable and professional on-site. We did run into an issue with a camera that was sold to us by a previous rep (who is no longer with the company). The camera's speaker never worked as promised, and it took quite a bit of back and forth to troubleshoot. While the team eventually helped address the concern, communication delays made it harder to resolve quickly. Another recent project, getting a quote and installation for an additional camera -- took about two weeks from start to finish. While that's not terrible, shortening that turnaround could really improve the customer experience and help boost their sales, since responsiveness is key in this kind of service. Despite some bumps, we continue to use Halcyon because they do solid work once the ball gets rolling. With a few improvements to follow-up times and communication, they could easily earn that fifth star.

    ADT Security Services

    ADT Security Services

    (326 reviews)

    We have been ADT customers for 13 years, ever since we were robbed while doing a large home…read morerenovation, including new windows and sliders, so of course we had no active alarm system. The installation was good, not great, but we have a large house and that creates some difficulties with system which is not hardwired. We have found the wi-fi connection to be perfect for our purposes, including simply using our phone if we were already in bed and too lazy to get up and walk to the main panel to set the night "stay" alarm. The monthly bill is within our capacity, but it might be more than others would want to pay. And special technical service is very expensive, $59 for the service call, but a lot more if onsite work is needed, starting at $189 for the first half-hour. In the past, one could get phone help, including direct conversation with technical support, but that seems to have disappeared. We discovered this when the battery in a motion detector sensor started to die and we bought a new battery, only to find that we could not open the sensor to get at the battery itself, even after watching videos from YouTube and ADT itself.

    Zero stars. Had…read morecrooks from Safe Streets install and remove this worthless service 4 days later. Still being billed months later when I have no service, no equipment, nothing. They are not available when you call, try to threaten collections... thinking of a class action suit, anyone interested? I can send you my attorney's info.

    Wired SD - 180 Degree Camera 4K

    Wired SD

    (106 reviews)

    Grantville

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    San Diego Home Search Team - Principle Real Estate Group - Our Office Location In Hillcrest at 1439 University Ave.

    San Diego Home Search Team - Principle Real Estate Group

    (6 reviews)

    Hillcrest

    I had an absolutely wonderful experience staying at this property. Roman was consistently prompt…read moreand attentive, responding quickly even to the smallest of concerns. His deep knowledge and thoughtful recommendations made day‑to‑day living incredibly smooth, and I always felt supported and well‑informed. The home itself was a pleasure to live in, and the overall experience exceeded my expectations. I truly appreciated the professionalism, care, and reliability shown throughout my stay. I would be more than happy to work together again in the future if I get the opportunity. Highly recommended.

    We started working with Roman in 2015 when we moved from Florida to San Diego. He helped us locate…read morea rental in a great area while we got acclimated to SD. It really helped that Roman is a native of SD and knows every area from North County to the Southern Border. Roman patiently listened to our needs and took us out tirelessly showing us homes we requested. When we almost gave up, Roman suggested a property he knew we would fall in love with based on all the information he gathered from us. We loved our community and the Villa! It was perfect but life threw us a turn and we had to relocate out of state. We did not want to sell our property so Roman helped us once again with his Property Management skills securing a fantastic renter and managing it for us. For two years we had no worries. Then, when we decided to sell, Roman was able to secure a deal that kept the incredible tenant we had in place. It was a win all around. I would highly recommend using Roman as your Realtor. Going through 3 transactions with Roman of buying, property management and selling, I can honestly say you are in great hands and will not be disappointed!

    Smart Shield Systems - securitysystems - Updated May 2026

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