We recently bought a house and wanted to install a home security system. We reached out to Smart Shield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you. read more

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out of the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family. read more

We recently used Smart Shield to install a whole new system and we could not be happier. From the initial onsite visit and estimate to the final installation, the experience was exceptional! We went with a smaller local company, and it truly shows in the level of care and service. Yud and Mateo took great care installing the entire system with great attention to detail. They also spent time with us helping to set up and navigate the online app (which is super easy to use). what really sets them apart is their responsiveness! I can text the owner and get an immediate reply. That kind of service is rare these days! Highly recommend read more

Smart Shield installed a full alarm system, smart home system with locks , lights , thermostats, garage doors controls and more stuff , it's amazing that all products can talk between them and just AMAZING how technology can improve your life but the most amazing is the CAMERAS that they are monitoring for us and gives us a peace of mind specially at night, we also added the cameras to our business and they monitor it. I can't thank enough, they matched my needs one to one and everything was smooth and carrying. Thanks a million for the great work read more

We were formerly with ADT and couldn't be happier about making the switch to Smart Shield. We had Smart Shield install all new equipment and this system works much more efficiently. Their technician Mateus was extremely knowledgeable and helpful. We are very happy with Smart Shield! read more

Great company and great service. We wanted to go with a smaller, local company as opposed to a big box. Their install was super easy and the cost of monitoring is very competitive. Would highly recommend. read more

I'm impressed with this company and with Ron, the owner of the company, who came out to my home today. He was right on time and we walked through the system that was best for my home. He really saved me a lot of money by recommending a system that meets all my needs when I had been looking at much more expensive alternatives that are simply not necessary. I am really impressed with the integrity Ron and his company. read more

I've been looking around with many security companies who can do video monitoring for me , I'm so happy I found Smart Shield with this unique service they offer. We had issues with trespassing and needed a company to install and monitor our cameras 24/7. Smart shield provided us with a great quote and we're fast to respond with the walkthrough and then schedule installation same week. Great service and amazing product quality. Everything went like they had promised and delivered above and beyond expectations Highly recommended read more

I am not happy with the product or service. I previously has a wired ADT system that was not visible, now with this system, I have visible sensors that fall off every time I close my doors. They didn't bother to come to my home to give me a quote and then said that once they were at the home if I decided to cancel before installation, I would forfit part of the payment. What a rip off, you can install the same type of system by buying it yourself at Costco and sticking the sensors on to the doors and windows and plugging it in the system yourself. It was extremely expensive as well. When I called to complain, I didn't get a response. Emailed my complaint of dissatisfaction, no response. I don't feel safe and my stomach hurts to think about how much I paid for such a cheap product. read more

We had Smart Shield set up the alarm & cameras in our office and it just works great , very convenient and each employee has its code to arm and disarm this way we know when the first employee comes in and last one to go out. Another great part that they were more than half the price of ADT for install & monitoring. read more

Smart Shield Systems - Front door - Security Systems Near Me - San Diego, California

I use Smart Shield to monitor my alarm and also monitor my cameras, this is such a game changer for me as I used to be waking up at night to check on every motion the camera triggered and now that they are watching my cameras it's a huge relief. The service is 5 STAR and equipment quality 5 STAR. JUST keep up the excellent work read more

I'm Super stoked about this system. In my dreams I haven't thought something can do all that. Crazy. I just love the new alarm system with the full smart home. Had a great experience with the team. From walkthrough to installation everything was smooth and clean. Super happy read more

Absolutely thrilled with our new alarm system!! Best technology and service! Ron, Keren, Tony thank you all for going above and beyond for our family. We have already recommended to friends, family and neighbors!! Love our system, locks, camera and even garage doors wow!! read more

I've been needing to have security cameras installed so when it came time, I turned to Yelp. Smart Shield Systems was clearly the most well reviewed and well liked- for good reason! Ron and his team have been absolutely great to work with and did a beautiful job! They were friendly, efficient and installed a very easy to use system. The techs were geometry experts which came in handy for the explicit coverage, even at night and very patient showing us how the system worked on our smartphones after installation. From start to finish everything was smooth, the customer service was super, and we would be very happy to refer them to everyone I know. read more

I've used Smart Shield for my house and my business for both alarm systems and camera systems and I could not be more pleased & impressed from there top notch performance and approach. Everything went clear from the initial consultation to the final education on the system that just made me feel in good hand and in the past 5 month of me using the system I've always experienced phenomenal customer support and service. Thanks for everything and happy to know that there are still companies out there that perform that well and stand behind everything promised with all the nonsense of change orders upsell read more

I'm so absolutely thrilled with my new updated security cameras. Caleb and Cole did an amazing job, extremely knowledgeable and great customer service. I would highly recommend Smart Shield System100%. Thank you very much. read more

I had smart Shield install a security system in my house with 6 hard wired cameras. The alarm system works flawlessly, very easy and user friendly app and we love the lock and doorbell that they installed with the system. The best part for us is the auto arm/disarm they they setup. The camera system is great, very smart and easy to use. The picture is clear specially at night time and the most important is that the installation is very very clean as I didn't want to see any cords on the house. I would highly recommend smart Shield to anyone looking for a great and clean installation with the best product that the market can offer. read more

I switched from my previous alarm company 5 month ago and could not be happier with it, Smart Shield has updated & upgraded my system to be with a full smart home so I can control my thermostat, locks , garage doors etc and we also installed 6 hard wired cameras that are just phenomenal The customer service and tech support are always great and helpful and just in general the feel is that they are on top of it. Great work! I'd recommend them to anyone read more

We have had a Smart Shield system for a year now. It is a very impressive system. The equipment is great, especially the thermostat and smart lock features. the cameras are crystal clear and you could not hope for a better service. They are prompt to call you when you leave a message or always answer when you need. You can even talk to a live person 24/7. Over all great company read more

I would give them 7 stars i it was possible. Great alarm system with all bells & whistles, also installed smart lock, thermostats and light dimmers. Simple to use and simply wonderful system. The starlight cameras they installed are great, easy to use and super clear picture. Everyone was great to work with. Highly recommend read more

I had Smart Shield Systems install 6 cameras at my home in Lake Elsinore. I asked for two in the front of my house, 2 on the side of my house at my gates, and 2 at the back of my home. The technicians installed 2 at the front of my home and 4 at the back of my home. This cost me 3,800+ dollars. The original quote was only 3000. They then told me it would be an additional 700 dollars to move 2 of the cameras at the back of my house over to the gates on the side of my house where I had asked them to be. My advice for anyone looking to use this company is make sure everything you want is in writing, and detailed. Ron the owner told me on the phone that his technicians would put the cameras exactly where I wanted them, but this never happened. EDIT: This review is for an install that happened on April 12th 2021. I notified the technicians that I was unhappy the day of the install. I gave your company a chance to make this right first before posting a negative review. If you would like pictures showing how two of my cameras are pointed directly at my neighbors homes on both sides of my house I would be happy to send them over. If this is how you address an issue, I guess there is nothing more for a future customer to see. read more

I have no idea what has happened to Smart Shield over the past year. I cannot get them to come out and help with their broken down camera system to save my life. We put in all of their new cameras as they suggested and for the past three years, they have never all worked at the same time. I am promised over and over and over and over that someone will call me to schedule an appointment to come out and no one ever calls. This is literally the worst customer service I have ever experienced. read more

Ron and his team over at Smart Shield are incredible. Down to earth, more than fair on pricing and very precise when it comes to the installation. Great experience! read more

Ron was great to work with. They came out right away. It was quick and easy. Would definitely use again.

Five+ stars. We wanted to add a new security system to our home so we did some homework and had a number of providers visit (we avoided the famous three-letter company because of ridiculous service wait times I heard about from several users). Ron from Smart Shield came out promptly, listened to what we needed and gave us a fair price for great products. There was never any pressure or sales stuff--just knowledgeable information on protecting our home and family. No other company came close. Yud was our lead installer and oversaw an efficient and smooth install, and he has been super helpful explaining operation and options. Keren has also been a pleasure to deal with in setting appointments for us. The equipment is relatively easy to use and they have been very helpful when we have had follow up questions. (We have been pleasantly surprised with how much we like the super cameras--one option we particularly like is the "personally designed digital boundary" which, if crossed, will notify you--with time and messaging options.) Bottom line: Solid company with great people, service and equipment to make your home safer. We recommend Smart Shield without reservation. read more

Forget ADT. Seriously. My family originally said ADT is so well known and must be the best. Just because you're the most well known does not mean you have the best reputation. That's how I explained it to everyone when I was shopping for home security. Agreed? ADT was on the list and yes, their pricing is decent but the service, extra charges, late appointments had us frustrated. Ron at Smart Shield was polite and followed through with appointments. His quote was fair and accurate. Install was done by another gentleman who was nice but said we had more doors/windows than what was originally estimated. Ron took care of the issue (as he was the one who gave estimate). There was an issue with cameras so the installer had to return. I agree with others that it's amazing that everything can be done/seen/taken care via smartphone. The keypad for entry is now all digital as well. Note that there is a 36 month contract but most companies require this. The follow up was efficient. Don't forget to obtain an alarm permit for the monitoring (it's only like $10/yr). Definitely give this company a call when you're getting bids. read more

I cannot recommend Smart Shield, my reasons were as follows, during the ownership of my alarm the panel went dead, Smart Shield uses Dynamark Monitoring, to get in touch with them is a total nightmare they are what I call a Mickey Mouse operation, eventually I did get to talk to someone and they sent someone from Smart Shield to replace the panel, the installer then messed my front door lock and again month after month to get in touch with someone, they agreed to replace the lock at MY expense at triple the cost that I could buy a new one at a Home Depot or ACE, when I questioned it they said it was a "special type", I called the manufacturer of the lock and they said that is not true and BS, I then terminated the service as they would not fix or warranty their work. The bottom line is if you want a Mickey Mouse operation and you want to be cheap this is the company to work with BUT when things go wrong expect terrible service, I moved to a company that not only warranties their work but they do the install they do the monitoring AND have a real 24 hour service that you can reach out and talk to someone 24/7. read more

I've been using vivnt smart home for a while now, I had more then enough waiting 30 minutes on the line every time I need something. I've done my research for 3 weeks and interviewed 4 companies, smart shield was head over the competition, the technology is flawless, great price, and super customer service, I also added 4 hardwired cameras and and smart thermostat and door lock. We just love the new system and I can understand why they are 5 STARS all over the board. Keep up the excellent work. read more

I've had smart shield for 2 years now and I just added 4 starlight cameras and some smart devices. The camera app and technology is great, easy to use and very user friendly. The alarm and smart home is just something out off this world. I come home and open my garage and the door will unlock, system will disarm, lights will turn on and a/c will kick in. I never new this thing existed and most important affordable. I have to say I'm thrilled with my system and all upgrades we did. The system is flawless and everyone from customer service and tech support are great to work with. Thanks for everything read more

I would give 10 stars to this company! I've used a national company for the last 4 years, always had issues with them, and they bumped my price every year. So I had enough and started shopping around. I had 3 companies come out to quote me. I can honestly say that the system and the technology that smart Shield showed us was something that we haven't seen. Including the video analytics cameras that we got. I'm very impressed with this company and their staff. I would recommend them to everyone looking for security. Big thanks read more

Smart Shield Systems - Security Systems Near Me - San Diego, California

We are so happy with our new security system and exterior CCTV PoE security cameras. Ron has been amazing and was kind enough to help us plan our wiring and setup as we were building our new home. Fast forward a year later and Ron and team helped us find the perfect camera and security system for our house. Yud was our lead on our installation day and was incredibly detail oriented, patient, and ensured everything was done correctly. We then had Caleb back out to give us a detailed walk through on our system and answer all of our questions. The cameras are incredibly impressive, the system works great, and they were even able to help us relocate our front doorbell to a far more optimal location. Keren in the main office has also been wonderful and we're so thankful we found Smart Shield Systems. Highly recommend and thank you all again!! read more

Im so happy we went with Smart Shield Systems. From the first phone call to the last, the process was smooth and clear. During walkthrough, they explained what we needed and asked for our needs and together we built the perfect security system for my home. We went with the smart home package and added 3 outdoors cameras (cctv) not thru the alarm system. The smart home is out of this world, you can customize the system exactly how you want it. When we open our lock it disarms the system and turns on the kitchen light. Im still amazed every time it happens. Great company, would highly recommend read more

I was looking for home automation and did a Yelp and Google search and found Smart Shield Systems. I sent a request through the Yelp app and was replied to instantly. Ron came to my home to go over all the items they offered. I chose most of them. lol. He gave me a nice discount for all the items and charged me a reasonable amount for installation. Two guys (very professional) showed up a couple days later and installed all the smart devices: Indoor and outdoor cameras Smoke, motion and flood detectors Thermostats Locks Doorbell camera Garage controller They setup the apps and my user interface on the website that controls all the smart devices. I have only played with the system a short time, but everything they provided seems to be top of the line and works well together. I highly recommend using this company for anyone looking to move their home towards full automation. Thanks, Mel read more

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Could not be happier with the professionalism of Smart Shield installation and overall performance of the system and customer service and support. Just super experience overall. It was a very big installation and they delivered on everything promised and more. Highly recommend them to everyone looking to have some great security and peace of mind. read more

We just purchased our security system from Smart Shield and we are very pleased. Ron was very thorough with his proposal and the gentlemen that installed our service were very thorough and professional. Keren is always helpful and patient with all of my myriad of questions as a new user. The system is really pretty easy to use and has many excellent features. read more

We called Smart Shield Systems after we had a break in. They were very professional and gave us great ideas on how to protect our home. Ron didn't push us to purchase things we didn't need. He and his team were excellent! On the day of installation, their team came in and was very respectful of our home and got the project wired and up as they promised. It has been nothing less than a great experience working with this company. I highly recommend them! read more

I wanted to use this platform to share my experience with Smart Shield for the last two years and just say THANK FOR EVERYTHING. It starts with a great office that is always so understanding, professional and dedicated to help with everything, then the tech they send me every time is just super friendly, knowledgeable and professional. We love the system and the cameras and in this holiday season I just thought I'd share this because they are definitely the best you can find. read more

By far the best in the business! The technology, the customer service, the service are all top notch. Im sorry I wasted my time in the last 6 years on different companies. Thanks smart Shield for everything you did to my family read more

Face recognition cameras!!! We had a break in 2 weeks ago, as a mother of 2 I wanted to put a security system the same day, so we started searching yelp, I had 3 companies come out and quote us, I felt that smart Shield Systems offers the best for your money, we had the 2way voice system installed and a doorbell camera and 4 face recognition (4k) cameras installed. The alarm and the cameras are just great. The face recognition would show me all the faces that showed up on my property the same day or the last 3 month, I just can't believe the technology that is out there. If you are looking for the latest technology don't look else we're, they are prompt on customer service and very professional. I would recommend them to everyone. read more

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I've had the Smart Shield Security system for a few years, and I just put up with a ton of issues just because it more or less worked and I spent a lot of money to get it installed. The issues included the two way intercom on the controller has never worked correctly. Several service calls later and I have always had the same issue. The door lock status is always wrong, and the automatic lights work erratically at best. The cameras installed with my system work OK in the daylight, but are completely worthless at night when I need them. The last straw was a billing dispute with the monitoring company and they tried to tie me into another 3 year contract by promising "free repairs" NO thanks I will be shopping for a new system and these guys are not it. read more