Excellent Work on Our Access Control System! I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work! read more

The problem started when Ameritechs installed 10 cameras on my home camera system and did not record the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand. read more

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I wanted to upgrade the cameras on my Swann Security system. Swann products are meant to be DIY, but I didn't want to. Unlike most of the companies advertising Security Camera service, Ameritechs was happy to do it for me, without selling me a monthly subscription service. They did an excellent job, in a reasonable amount of time, for a fair price. I highly recommend them. read more

Home Sonos Surround Sound. Chris & his team were reliable, punctual & knowledgeable. Converting my 35 yr old Technics system was no easy feat. They integrated 4soundbars & 6 speakers to complete to job. And i was able to keep my CD player!! Kanani, their first contact person is kind, knowledgeable & she follows up!! I highly recommend Ameritechs!! read more

Second story roof satellite removal. The short they are professional company and this is something they do on a regular basis, so you can trust they will not screw up the work. I put the quote out and the responses I got back were either hilarious such as, "can i provide the ladder?" to way overpriced. They were easy to setup, upfront pricing and their tech showed up the next day. If you are looking for a fall claim against your property go with the other guys, but if you want it done correctly, safely, and timely then I recommend Ameritechs. read more

Had a great experience with this company all the way around - from first response, flexibility in scheduling, and especially with the tech, Edwin. He was very professional, knowledgeable, and helpful. read more

This is the company to call when dealing with your audio visual needs! After meeting with Chris, I knew I made the right decision. He made the process easy, and his team at least the ones I worked with ( Mike, Eli) were GREAT! For a lot of us, technology can be challenging! Ameritech was a phone call away, and were quick to respond and provide any help needed. read more

Professional. Knowledgeable. Great customer service. Easy to work with. We highly recommend.

My Art Tv by Samsung is amazing! I can not believe what a game changer it is. Everyone who sees it wants one. I purchased it and had it installed by Ameritechs! Truly a five star experience from beginning to end. Chris, the owner, is a master at follow through and Michael, the technician, knew his stuff. So solid! I would use them again when I'm ready to install security camera. it is so good to know that there is a company out there for whom customer service is a top concern. And the price was better than other companies who bid the job. read more

Ameritechs - My Art Tv by Samsung is so beautiful! No one knows it's a tv! You can change the artwork whenever you want. - Home Theatre Installation Near Me - San Diego, California

After having a Ruckus and Spectrum system, I had an outage and the Ruckus never worked again. I called several places and Chris at Ameritech explained options and costs. Ubiquity was recommended and his team came out and installed it. It is an awesome system and only problem was the continued issues with my Spectrum modem. I recently switched to ATT and Chris came out to connect the Ubiquity system. Also set me up remotely. Was very quick at connecting the modem and router. Very responsive. Really easy company to work with, really focus on your needs and what is cost effective for you. read more

Ameritechs - Ubiquity AP - Home Theatre Installation Near Me - San Diego, California

They texted me twice to get more information prior to my appointment. When I called back, they told me that they hadn't called and didn't need any more information. When they texted a third time to get more information; they also indicated that I could get a new appointment earlier. By that time, I had figured out the issue and no longer needed them. Just a bit confusing. Consequently, I have no idea if they are good or bad. read more

great techs who care about the customer.......sorted out a problem quickly and professionally

Ameritechs mounted my T.V, installed the sound bar and programmed my universal remote. They created a great home theater set-up. Their customer service and communication was excellent. I will definitely use them again. read more

Ameritechs - T.V. and sound bar - Home Theatre Installation Near Me - San Diego, California

I can't speak highly enough of the service we received from Chris and all the guys at Ameritech. We had them install and wire our Starlink at our new build property, which required them to come out on multiple occasions due to the construction process. Each time, the techs were prompt, knowledgeable and extremely understanding of needs. The job was completed exactly as requested. Highly recommend!! read more

i needed help getting my Direct TV going on my motorhome. i called Ameritechs and made an appointment for the following day and they came out and got it hoked up and working in about 1 hour. Thank you Ameritechs read more

fantastic service very knowledgeable and completed all tasks, new TV, DVD BR, vinyl, internet audio, NEST all set and working