My past experience with phone repair places has been, shall we say, sketchy at best…read more A2 Phone Repair was great. My kid had cracked the screen of their Motorola phone. Clear tape held the thing together and made it usable. But this was not a long term solution. While I found A2 Phone Repair with some glowing reviews on Yelp, it was the recommendation from a fellow at the AT&T Store on Washtenaw which sealed the deal. A quick phone call confirmed the screen was in stock, and produced an estimate for the price of the job and how long it would take. Drop off was a breeze. The shop was clean and professional looking. As was the fellow behind the desk. The repair took just a little longer than promised, about three hours versus two, but that was no biggie. $140 for the whole thing was worth it for my kiddo to have a phone that looked as good as new... without the hassle of setting up a new phone.

I called because my android pixel 6 had a lime green tint over everything on the screen. Stopped…read morein, and the service person hunted around in the settings, and found a "reverse color" setting I'd somehow, inadvertently set. He undid it, and all was fine. I appreciate the customer service, and will return for any cell phone repair-type needs.

Highly recommended!! Fixit A2 is professional, efficient, nice, and highly skilled, with prompt…read morecommunication and a good price. He replaced my broken OnePlus Android phone screen and it works great now. I will definitely use his services again the next time something breaks.

Honest, professional, and prompt service. My phone would not charge and he could have easily…read moreinstalled a new charging port, but cleaned the existing port at 1/4 the cost. Within two hours of my call, the phone was charging perfectly. In addition to his competence, he was congenial and we shared an interesting conversation totally unrelated to his repair work. Fixit A2 has my highest recommendation.

After I took my phone here Ive been getting 900 phone calls a day. Coincidence? I don't know. But…read morethey did fix my phone.

Responsive, respectful, straightforward and charming. Thank you for your help. I didn't realize my…read morephone was almost five years old, so it wasn't worth it to me to invest anymore money into it, but I appreciate the honest, straightforward appraisal of my phone

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

I reached out to Star Wireless via Yelp Project. I was getting inconsistent quotes and individuals…read morenot following back up with me. Star Wireless responded quickly with a flat rate to fix my iPhone. On Google, this business comes up as Ypsilanti iPhone & Tablet Solution. It's the same address so I'm assuming the same business. I got my phone fixed the same day I dropped it off. Took less than 3 hours to be exact!

The repair only took about 10 minutes and he honored the deal I was promised through yelp messages…read more Very fast and also very kind employees :)

This is what my screen looked like after visiting this shop after only 4 days of getting my iPhone…read morescreen repaired.

From the owner: We’re a family owned business established in 2004 doing wholesale and turned to retail in 2015. Our…read moregoal has always been to be the quickest, most affordable, and highest quality there is when it comes to phone repair. We also try to fix ANY device, there may be some exceptions but never be afraid to ask.

Alex was awesome. He is a true professional. My daughter's MacBook Pro (2020) was not powering…read moreup. The Apple store provided a general (YouTube) level analysis of the computer problem with the solution being we don't know the issue and we recommend shipping it to Apple with an unknown $$$ amount to fix. Alex with his expertise tested to the individual chip level. To make an assessment, which would be considerably lower than Apple Store. It has been many years since I have seen IT people with that level of understanding of board design and power flow.

Our problem was a smashed power button stuck in a bent and dented socket. In a car, it would have…read morebeen labeled totaled. Alex was confident he could repair it and he did, overnight. He is professional and thorough (with crystal clear communication) both in person and in his estimate writeups. Call now, don't look anywhere else, Alex is The Guy.

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

iPhone with a cracked screen, repaired quickly while I had a coffee in the Panera next door. I…read morewas impressed that there was no effort to upsell to a more recent phone :-) Price was fair based on comparables. Recommended.

These people are terrible. I brought my phone here for it to be fixed. I spent $60 nonrefundable…read morefee for them to repair, only for them to not succeed. Honestly, this didn't make me upset. I knew I was taking a risk to have it fixed and they never guaranteed anything. However, what did upset me was the fact that after looking around more, this seemed to be the only phone repair shop in Ann Arbor that charges a nonrefundable fee to even attempt to fix a phone. The other stores will only charge you if they're successful in fixing your phone. I picked up my broken phone back from these frauds. Upon pickup they tried to upsell me on a deluxe package that would entail a "deeper dive" and a more thorough fixing process. I couldn't believe it. They kept saying that no other competitors would be able to fix the phone and it was destroyed. Well surprise, surprise....I took it to another competitor and they had it completely fixed within 1/2 a day! And didn't even charge me unless the phone was fixed! TLDR: is your phone is broken, don't come here for them to repair it. AVOID!

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.