I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

This is the one computer repair shop you can go to and trust! It is the go to place to get…read morecomputers problems fuxef at a fair price. Thanks Mike

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more