I couldn't be happier with their service. James brought my old computer back to life and it has never performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation. read more

This place is amazing. We will never trust our laptop to another place again. Went in with a BIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best! read more

Great experience! The owner was very honest and nice. He was able to diagnose the issues pretty quickly with both printers. He let me know which parts would need to be ordered and how to do it myself, so I can save some money on my end. He continued to offer his services, but was very honest when it came to costs. Typically, businesses try to squeeze as much money as they can, but he was genuinely honest. read more

Been going to James for years. 100% trustworthy and reliable. I wouldn't go anywhere else. He amazing with the big stuff and even better with all the small things. I wish I could be a fly on the wall in his shop for a few days. I would know everything and more about computers! Thank you so much James! read more

James was my first phone call in getting help for my laptop when it suddenly died on me, he was knowledgeable, resourceful, patient, and best of all honest. James is the perfect resource for any tech issue (Mac or PC), he lives and breathes this stuff, he is passionate about what he does, and that comes through every single time. Excellent customer service, excellent prices, excellent repair. Best in Michigan. Don't bother going anywhere else. read more

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What a great find. Thank you Nextdoor for the recommendation. These guys couldn't be more helpful. Major problems for me were just a minor issue to them... Had me back in business in no time...My go-to techy...try them. Friendly and reasonable. Actually fixed one issue for free... read more

By far the best IT company I've ever dealt with! James truly cares about his customers and has always been honest when it come to PC repairs for my office and home. He even delivered my PC to my office personally after he repaired it for a small charge! I will continue to use this company for all of my IT needs! read more

James is the real deal. Seriously. Totally helpful, trustworthy, honest, flexible, and doesn't speak to you like a pretentious dick with various geek tech speak like the douchebag IT guy at your office. Go see James, don't play around, he knows his game like a Boss and his prices are very reasonable. read more

When my computer crashed, I looked around online for a computer repair place. After doing some research, I found Synergies Tech, read the great reviews and decided to take my computer here. James was fantastic. He immediately assessed the damage, five minutes after I walked in the store. He explained what was wrong and laid out my options in an understandable manner without being condescending at all. He was very personable. I took my computer in on a Thursday and it was fixed Saturday morning. My computer is running GREAT and I could not be more thankful to Synergies Tech and James! read more

James carries iPhone6 replacement screens in stock, dropped off my iPhone and it was done in 15 minutes. Very highly recommended. They sourced the screen in Grand Rapids which is cool. Offered a 30 day for any screen issues which is solid. Based on my experience I'd recommend anyone with a busted iPhone iPad or computer to go see James at Synergies Tech. read more

I never write reviews but I had to this time. A couple weeks ago my Yahoo account was hacked and I've been slowly getting everything back together. However, I managed to delete my network adapter and despite much time on the internet (using my other computer), couldn't re-install it. I found James on Yelp. let me say this briefly; A. Very close by - a true neighborhood computer guru less than a mile away! B. Very friendly and easy going -James truly is the real deal C. Very fast- No Lines, no paperwork to fill out-- got my network adapter reinstalled in 10 minutes! D Fixed all my other various and sundry computer problems, even my son's laptop slowness issues were addressed E. Very Very inexpensive. Got my computer up and running again within the hour so no downtime. Back in business and all thanks to James!! This guy is awesome. SOOO glad I found him. read more

James and Synergies Tech was recommended to me by a coworker who went to him to get his iPad screen replaced. I am fairly tech savvy and had not seen the need to take any of my computers, tablets, or phones to anyone for service in the past, but my wife's laptop was acting up and I was worried that the hard drive was failing so I gave him a try. James immediately identified the issue as a dirty/clogged cooling fan and was able to fix it at a minimal cost. I then began inquiring about updating vs. buying a new one, as several years of use had rendered the laptop very slow. James discussed the options and I decided to have him install a new solid state drive (SSD) to speed things up as well as a re-installation of Windows. The cost was less than buying a new, cheap laptop and when I got it back (2 days later) it was as fast as my lightning-quick Chromebook. The difference was amazing! A few weeks later my wife cracked the glass on her iPhone and James was able to have it fixed the same day and at a cost that enabled me to get my secondary insurance deductible waived. Finally, a few weeks after taking the laptop to work it began to black-out upon startup. James took it back 3 times to try and find the issue and determined it was an problem with the power supply (bad battery - worked fine as long as it was charging). James didn't charge me for the diagnosis - in fact he felt bad that we had to come back so soon after he had done work on it - even though the issue had nothing to do with his work. Honest and trustworthy people and businesses are hard to come by - especially with items that are difficult for the average person to handle/diagnose themselves. James and his staff at Synergies Tech are those types of people. I will recommend them to anyone. Thanks James! read more

James was friendly and responsive to my questions and issues. After bringing my computer in and discussing the problem he took a look at it quickly assessed the computer. After discovering that the problem was actually something with the power source in my house and not the computer itself, he didn't charge me and even refused to except any money as a token of appreciation. I would not hesitate to use James and his expertise again. I would highly recommend him to anyone having any computer challenges. read more

James is part of my team of people who help me with my small business. Being self employed goes a lot better when I have reliable people to call for different things. James/Synergies Tech is basically my IT department. As soon as I have a computer problem, I drop my tower off and it's usually back to me same day or next day. He gives great advice and I trust him. I think the prices are good although I haven't shopped around. Once I found this place I've never had a reason to go elsewhere. One time I brought my tower in and the fix was so quick for him he didn't even charge me. Another time I thought I needed more memory but he showed me I didn't instead of taking the opportunity to upsell me. Here is one thing I've learned for sure, pro tip: bring in your computer as soon as you have a problem. Waiting just delays the inevitable and ends up costing you more! read more

Brought my desktop in as it had crashed. James immediately plugged it in and felt the motherboard had shorted out. Suggested a repair of about $300 and added that it probably wasn't worth it. As I preferred to salvage some information on the computer I went ahead and had it fixed. Everything was just as I was told and the repair was timely. I hadn't been to Synergies Tech before but they will be my go to from now on. read more

Best experience of the year. I tried for 6 hours to fix the problem with a Microsoft tech with no luck. I called Synergies at noon took it in and was up and running by 1:00 at a minimal cost. Unbelievable how pleasant and professional he was. I asked him about additional issues at home with my home network and he had all the answers. read more

If your computer is causing you any 'trouble', do yourself a favor & go here. I've been to many computer repair places in the past, & I wish I'd gone here first. They definitely know a thing or thousand about computers. James will let you know, up front, what MIGHT be going on w any computer issue you're having. Then they'll figure out the problem, & inform you of EXACTLY what's going on before any repair work is done. Extremely fast, courteous & efficient service. Too bad I'm only allowed to leave 5 stars. I'd definitely leave 10 stars, if I could. read more

My laptop died after plugging an external hard drive into USB so I decided to take it here based on the great online reviews. Someone else could've easily told me that the motherboard was fried and charged me to fix it or to save the hard drive, and I would've believed them and paid up. But James let me know it was just a fluke battery issue, and he had it up and running later that day. It was refreshing to deal with someone who was honest and responsive, followed through on what they said they'd do, and kept me informed throughout the process. If I ever have another hardware problem, this will be my first stop. read more

An extremely important document's images that I printed in PDF over a year ago just disappeared!! The guy said I could bring it in, took a look at it, and fixed the issue in less than 60 seconds. This place is as good as it gets in my book. Great costumer service too! read more

James once again bailed me out with quick and very helpful advice to solve a problem with my lap top . . . and at no cost! He, and his other personnel, have been very helpful on numerous occasions, usually at no charge at they help a "computer dinosaur" like me navigate the system. I cannot say enough good things about their expertise, friendliness and patience. Michael D. Umphrey read more

Moved to the Pontiac area recently for a temporary stay. While there, my Macbook Pro completely stopped working at a critical time. I called quite a few places based on Yelp reviews and decided to go with Synergies Tech. James was pleasant on the phone and took the time to talk me through what might possibly be wrong with my laptop. Based on the phone call, I decided to go with Synergies and brought in my laptop. James assessed the damage, gave me a reasonable quote and promised to work quickly to get the repairs done. By the next morning I was able to come in and have my Macbook ready to go. Customer service is very important to me and James won me over by being professional, prompt, and extremely accommodating to my circumstances. Would definitely recommend Synergies for their competitive prices and customer service. Will go back myself if I am in the area and need technical help. read more

My 11 yr old son dropped his laptop on the floor and spilled water on it. James did his magic and the laptop worked perfectly within 24 hours. He was nice, professional and I will definitely recommend his services to anyone who needs it. read more

James & I been through a lot. In the end, I'm left with my Macbook pro in several pieces. I am dissatisfied with his service overall but more disappointed with his attitude. I took my laptop to James for a simple screen replacement, because there was a crack & I did not want to see it anymore. My laptop has been in pieces since the beginning of October. after patiently waiting for James to "find" a screen because I honestly believe he did not care anymore, I decided to find someone else to fix it. James previously told me if I found someone else to fix his mess, he would pay for the cost. I did but when I told him about it, he just wanted to buy the screen and fix it himself. In the begining I tbought James was a nice guy but after suffering 3 months without being able to use my laptop in my college classes and only hearing from James when I called to see if he has found a screen that he wasn't even looking for anymore, I realized he only cared about the money and my discomfort was not important to him. James did not find a screen until I told him I found someone else to fix it, like all in the same week. It's strange that 3 months he found nothing but quickly found a screen when I found business elsewhere. I decided to let James finished his mess because I still had hope but after 3 months of me waiting for a project he originally stated will take a day to fix, he tells me I still owe him 300 dollars. It would total to 550 dollars on top of my discomfort and inability to use my laptop in school and him stating to me he will pay the cost of repairs from another business. So yeah, now I have peices of my laptop and patiently waiting and hoping I can get my laptop fix from another business. I would never in a millions years recommend this place or guy to anyone in life. The service was horrible and his attitude was even worst. I never write reviews but I honestly felt this was completely necessary. read more

Synergies Tech - MacBook Pro in several pieces after 3 months of horrible service from this place, left unsatisfied. - Web Design Near Me - Royal Oak, Michigan

Excellent, knowledgeable, honest service. Will be coming back. I came here for a second opinion after I felt uncomfortable with a recent diagnostic on my laptop, and feel confident moving forward with my service. read more

Had a problem with my laptop brought it to them 10 minutes later the problem was resolved no charge made my Christmas that much more merrier courteous friendly I recommend them to anybody with a computer issue read more

My I pad had the safari browser hi jacked, James unlocked it And gave me tips what to do if it ever happened again. What was also impressive was there was no charge. James thank you for your patience and advice on virus Protection. Your 5 star rating is well deserved. read more

James saved my MacBook in one day. I was having a miserable birthday worrying about how to save it. He told me that it would be done the next day, but that if I made a quick trip to a nearby parts store he would do it before closing. It was ready by 3pm. It's working better than new. Great repair shop. Highly recommended. read more

Was very honest and direct in helping me with my phone issue, really wanted my phone to be taken care of, whether it was through his business or not. We ordered the part and he called the next day when it arrived. Came in, installed it flawlessly and was on my way. 10/10 on pricing and customer service. read more

My daughter threw juice on my laptop and it killed the keyboard. This happened right during the holidays. My computer was fixed with a very reasonable price. Plus, since mail was slow with the holidays he gave me a plug in loaner keyboard at no charge. This was huge since I work at home once a week. read more

James took my old computer and made it new again, or almost, replaced my old failing hard drive with a solid state drive, and transferred all data at a fair price, nice fellow, knowledgeable and listens. Will return! read more

James did a great job! He fixed everything I needed in a short amount of time! Can't thank him enough. We will absolutely call again if needed. read more

my video station went down - bad motherboard - and james fixed me up. friendly, knowledgable, available - all without the long lines like at the big box places. i couldn't be happier with the service and the price is right on. read more

I needed my computer fix so I decided to call these guys. The person who picked up the phone was extremely rude, he sounded like he hated his job and blew me off I was very disappointed and will never set foot in this shop. read more

I've been taking my sick computers to James since before he was on Woodward. He is ALWAYS quick, good, honest, and trustworthy. He tells me what he thinks is wrong and what it will cost me depending on what it is. He always tells me if it's worth fixing or if I'm better off starting over with something new. He is fair and reasonable. I will take my technology needs to him as long as I possibly can. read more

Replaced my shattered iPhone screen in about 15 minutes. No hassle, excellent service and so very much easier than dealing with hectic Apple Store. A few dollars cheaper than Apple Store and comfy chairs for the very brief time it took to fix it. read more