I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!

I recently had a catastrophic failure of a hard drive and needed to retrieve the data. Since I…read moreneglected to make a proper back-up of my data, this would prove to be a costly endeavor. I was referred to Data Recovery Group by a computer professional who said their success rate was very high. I took the failed drive and a replacement drive to DRG. They were able to recover all software from the failed drive and place it on the replacement drive in a couple day turn-around. Their prices aren't for the feint-at-heart, and they might be out of the reach of a typical home computer user. For me, it was a business decision and I was able to retrieve valuable files, so the price issue was a moot point. A great business to have right in the Metro Detroit area. I hope I never have to use their services again, but if I do, it will be with confidence that I avail myself of their services. Go to their web site to see a list of all the services they offer. They work on all operating systems, as well as various types of media storage. They can remove viruses from your drive, or system. Accidentally delete files or email - they can help you. Forensic data services are also available.

As a very experienced techie person, I should have known better and maintained a robust backup plan…read morefor all of my data. My backups were more casual, and not nearly as frequent as they should have been. In all of my years of building my own systems, I have never experienced a hard drive failure - until about 3 weeks ago...on a drive that held my most important data (tons of photos, my wife's business files and marketing collateral...and much more). Resigned to the fact that if I wanted my data (or a chance at it), I'd have to find a recovery company. I spent a few days doing detailed research and did not come up with any company I felt comfortable with (pricing, customer reviews...etc). I was referred to Data Recovery Group by a trusted friend, and after one call, I shipped my corrupted drive and a new donor drive - along with a little prayer for success. About 2.5 weeks later and I learned that these folks were able to save the majority of my data. They emailed me a text file of the directories and data to review, and to my surprise and delight, everything I was hoping for was there. Received my drives back today and quickly backed everything up to the cloud and 3 additional (local) places. Data recovery is not "cheap" by any means, but if you need your data back - I would recommend these fine folks without hesitation! I am very thankful for their services and results. Learn from my mistake - back up your data! At some point, your drive(s) will absolutely fail.

I did not know what to do or who to call to reset my wi-fi and printer and AirPort stations after…read moreone of our recent storms. I went online to find an in-home service and found Roman. I read through all his testimonials and decided to call since he is in my neighborhood. His prices are great, he is courteous and efficient and has good knowledge of what the problems were with my set-up. He fixed everything that was not working plus set up streaming on my TV. I am happy to recommend Roman.

From the owner: Slow Computer Data Backup and Recovery…read moreVirus Removal Spyware and Pop-Ups Removal? Internet Relating Problems DSL and Cable Modems NetworkWiring Wireless Networking New PC Setup Hardware and Software Installation Hardware and Software Upgrades

Having lost access to ALL of my saved files, I was extremely upset. Through my own fault, I had no…read moreback up for my external hard drive. After some research, I found Secure Data Recovery. They are located in California. The person with whom I spoke by phone, Timothy Rutan, is based in Ohio. He explained the entire recovery process to me. There would be no charge if the company could not retrieve my data, other than a shipping fee for the return of my ruined hard drive. I dropped off my HD at a local branch and they sent it off. Fortunately, my files could be retrieved. This was done in due course and a new hard drive containing all of my files was sent back to me. The entire process was well laid out and simple for the customer. The cost was steep, $962., but WELL worth it to me. Timothy Rutan was extremely helpful, proficient, and pleasant with all of my inquiries. I recommend this company very highly. It not only saved my files but also gave me peace of mind.

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Sent drone in 6 or seven weeks ago. prepaid. Lack of communication. I am frustrated not sure if…read morethis is a scam but just want the drone back and my money. ASAP. If not, next step is legal action.

Great professional service. Had 2 laptops repaired. Surprisingly fast service. Told 1 week, was…read moreready in 2 days. No problems with any computer functions or effective, efficient operation.

I have used this company for about 20 years, and they are by far the best repair service I have…read moreever experienced. Ray and Maureen tell you what you need and do not sell you what you do not. When my computer died a few years ago and they could not fix it. Maureen whipped out a sales mag - knew what I used my computer for and said this one is perfect for you. She was right it was a perfect match and I'm still using it. I'll be back again the next time something isn't working on my machine or laptop.

Good fast and efficient service. Recommend if u need a good job done. They value their customers…read moreand the service they provide and fixed my phone quickly.

Cracked my iPhone 16 Screen (Ughhh) and they were super quick with same day fix! Super reasonable…read morepricing comparable to what the Apple Store wanted to fix it. Highly recommend

exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.