My little visit to "The Bench Tech" was a positive experience at a fair price. My computer runs…read moregreat, thanks to their expertise. I would gladly recommend their services to anyone in need of computer repair.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

If your computer is causing you any 'trouble', do yourself a favor & go here…read more I've been to many computer repair places in the past, & I wish I'd gone here first. They definitely know a thing or thousand about computers. James will let you know, up front, what MIGHT be going on w any computer issue you're having. Then they'll figure out the problem, & inform you of EXACTLY what's going on before any repair work is done. Extremely fast, courteous & efficient service. Too bad I'm only allowed to leave 5 stars. I'd definitely leave 10 stars, if I could.

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

Great professional service. Had 2 laptops repaired. Surprisingly fast service. Told 1 week, was…read moreready in 2 days. No problems with any computer functions or effective, efficient operation.

I have used this company for about 20 years, and they are by far the best repair service I have…read moreever experienced. Ray and Maureen tell you what you need and do not sell you what you do not. When my computer died a few years ago and they could not fix it. Maureen whipped out a sales mag - knew what I used my computer for and said this one is perfect for you. She was right it was a perfect match and I'm still using it. I'll be back again the next time something isn't working on my machine or laptop.

Mike was at my house in one hour and fixed my phone in ten minutes. Highly recommend!read more

Everything was completed same day at a reasonable price. He even picked up the iPad we needed…read morerepaired and dropped it off when the service was completed.

I did not know what to do or who to call to reset my wi-fi and printer and AirPort stations after…read moreone of our recent storms. I went online to find an in-home service and found Roman. I read through all his testimonials and decided to call since he is in my neighborhood. His prices are great, he is courteous and efficient and has good knowledge of what the problems were with my set-up. He fixed everything that was not working plus set up streaming on my TV. I am happy to recommend Roman.

From the owner: Slow Computer Data Backup and Recovery…read moreVirus Removal Spyware and Pop-Ups Removal? Internet Relating Problems DSL and Cable Modems NetworkWiring Wireless Networking New PC Setup Hardware and Software Installation Hardware and Software Upgrades

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

Thom was exactly what I was looking for-- a local computer expert that could quickly and cheaply…read morefix my machine. Definetly consider giving him a call if you need some help with your computer: 1) He's fast, my dead power supply was fixed in less than 24 hours 2) He's very fairly priced--no up charge on parts 3) His pricing is transparent and his estimates are accurate 4) He's easy to get a hold of--phone, text or email. I contacted him through the Yelp quote button and I had an email from him within an hour 5) He wont oversell you Fair, honest and reliable work, highly recommended.

This place is great. Tom and Burr are fast, reasonable and totally reliable. Weve been using them…read morefor years and have sent many referrals their way. Total pros, and nice guys too!