Took my computer to Canton Computers because I allowed myself to be hacked. I'm not a young person and I don't know that much about computers. However, Canton Computers took time with me and answered all the questions I had regarding what I did wrong and how to prevent it in the future. They cleaned up my mess and I'm working on a clean computer thanks to them. read more

Brought my laptop to Canton Computers to fix the power button which was no longer working. This was fixed within a week but a few months later I tried to use the CD/DVD and it did not work. Rob at Forest Computer Solutions did some upgrades on my old laptop and fixed the CD/DVD at no charge. Apparently when one replacing the power button on a Dell, one has to reconnect the wires for the CD...the wires were not connected. Forest Computer Systems was very reasonably priced and I am very satisfied with their work. read more

Hats off to Nick at Canton Computer. I brought my new lap top in for a file transfer and Nick was able to figure out all my issues.

I was able to come in and drop of my computer for service. Very knowledgeable, friendly, and they have great prices. If your computer is causing you fits, bring it here! read more

I was having issues with my computers GPU and brought it into the the Livonia store to get it fixed. Because of COVID, they said they would need 3 days to fix and it would be 89$ to diag. After 3 days I didn't hear anything. So i called and left a couple vm's and sent an email. Still no response. The following day I contacted them over Facebook and the owner msgd me back and and gave me another number to call. I spoke to someone and they said the technician was just sitting down and starting to work on my computer and they would get back to me shortly... Two days later, still no follow up. I called and left a VM and no response so I sent another msg on FB and found the owners email and sent him a message. The owner contacted me back and told me to try the store again. I spoke to the store and told them, it has been close to 10 days and no one has updated me on my computer and I have to pick up the computer and bring it somewhere else. When I went to the store, the manager didn't give me a straight answer if they finished the diag and gave me a wishy washy answer saying something is wrong with the motherboard. They charged me $100 ($10 for a cleaning) and gave my computer back. I immediately went to Micro center. They charged me $35 for a diag. Within 3 hours a tech called me back, told me the problem and they fixed it. It was a problem with the GPU and nothing was wrong with the Motherboard. NEVER TRUST CANTON COMPUTERS! read more

The best for troubleshooting and repair for computers, printers, and networking. The staff at the Livonia location never try to upswell you and I always get the feeling they want to find and repair your technical problems. read more

Brought my laptop here to get a new keyboard and check up. When I got the call and went to receive it, I discovered they gave me a used keyboard for my laptop. The keyboard was bent and dirty and not assembled the right way, it didn't sit right. I told them I was promised a new keyboard, they said they couldn't find one and installed the used one, without telling me or asking for my opinion regarding a used bent keyboard. So I demanded a new one, waited two weeks for it to come in, then I dropped my laptop off to get the new one installed, which btw they wanted to charge me 60$ more for. I just picked up my laptop and what do you know, the new KEYBOARD IS USED AND DIRTY!!!!! I had asked for a discount for the "new keyboard" and so I only paid 20$ more on top of the 220$ I had already paid in the beginning. So now I've paid 280$ just to get my keyboard changed on my laptop and STILL ENDED UP WITH A DIRTY USED ONE that has damage to its buttons and frames, will include pictures! So disrespectful to try to fool a customer especially when I was willing to pay more for what I SPECIFICALLY ASKED FOR (a new keyboard, NOT A USED DIRTY ONE). I will never come back here and will for sure let whoever asks me know about how big of a failure this institute is. You're fooling your customer?!? I wanted to get some hardware for a PC tower I'm building but will definitely not get it from here. I came to this place to support local businesses because I believe corporates like BestBuy and Hp and others are destroying local businesses, but the owners and management are destroying their own business and customer flow here. I wish I could do it myself, would've saved a couple hundred dollars...... read more

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Our monitor would turn on but then would go off and on. Wasn't sure if it was the monitor or the tower. Called up Canton Computer and talked to a sales guy and he said to bring it on in...we took both the monitor and tower in and Eli was our sales rep. He was able to diagnose pretty much right away what was wrong and it was the monitor. He was very helpful and set us up with a refurbished monitor. I don't know much about computers but I never felt uncomfortable asking questions. Eli did a super job!! Will definitely use them for any future computer problems. read more

I've been coming here for years whenever a computer issue comes up. The guys who work here are always honest, fast and reliable. I wouldn't want to go anywhere else for computer issues. The last time I was here my laptop wouldn't finish the start up process. I took it to Canton Computers and the guy at the counter tried to start it up, but to no avail. So I left my computer there, hoping to get it back in a few days. Later the same day I got a phone call that it was able to start up on it's own and I could come pick it up. They easily could have lied and told me they did something to fix it and charge me, but they didn't. There was no charge and this kind of customer service is why this is my go-to computer repair place! read more

Read mixed reviews, but they are right down the street. My WiFi card/radio wasn't working on my laptop and I'm not great at navigating the BIOS start-up menu. Josh, I think, helped me straight away at the counter. We fiddled with it, ultimately opened up the back and removed/re-installed the chip. Bingo. Sounds silly, but to listen, look, fiddle, and repair my laptop at the counter for 15 minutes is excellent service to me. Did I mention there was NO CHARGE. He also told me I still had a good laptop, i5 Pentium, though 4 years old. He suggested I just get a $25 USB WiFi adapter if we couldn't fix this one. Now, I knew most of this already, but it was nice that he didn't try to up-sell me or feed me some line about mother-board, socket-broken, blah, blah... If something starts smoking, or decides to go bad, I will return. They have my business. read more

Took my laptop here to have the screen replaced and 100% regret it. They replaced my screen, but their work was so incompetent that it broke again within a couple months. I then discovered that they back the equipment and parts they replace, but must already be aware of their shoddy skills as technicians that they only back their work for 30 days. When I called to see if they would fix my new screen, I was told that it was going to be free of charge because it malfunctioned so soon after being replaced. When dropping off my laptop, however, I was told that this was in error and I would have to pay for the labor despite being told they were waving the labor fee. They stated a "miscommunication" on their end, but I believe it to be them taking advantage of a young female who is unfamiliar with laptops. After waiting 2 weeks, I received a call letting me know that my laptop had a "failing motherboard" and that they would not be fixing my screen unless I wanted to pay to fix the motherboard as well (costing almost as much as purchasing a new laptop, with no guarantee their fix would last more than a few months). I had not asked them to diagnose my entire computer, only fix the screen problem that their incompetence had caused in the first place. I was aware my laptop was not going to last much longer and only needed it to survive until the end of my college semester. I was told they would not fix the screen (because they did not want to provide any type of free labor to the client after all). I asked for my laptop to be put back in the condition it was in when I dropped it off and I would pick it up once it was ready. I was told they would call me to tell me when it was ready. AN ENTIRE MONTH LATER, I called them to find out why it was taking so long to re-assemble my laptop. Turns out, they did it the day I spoke with them. They allowed my device to sit on a shelf for more than 30 days without contacting their customer. After this, it was not at all surprising that when I went to pick up my laptop, I found that the hard-drive was not placed inside it. It was not in the condition I dropping it off in as I had asked them to do. They successfully accomplished nothing that was asked of them during this second encounter. The severe lack of communication between their employees is only trumped by their inability to do what is asked of them by their customer, or to complete their tasks in a manner that will last longer than 30 days. Will never be returning and will never recommend to any friends or family. read more

Just went in to set up a home office. Daryl was a HUGE help. He gathered everything I needed, things I had no idea I needed. He threw a couple accessory things in for free. Overall outstanding experience, we will be back!!! Thank you Daryl!! read more

What nice guys! We are not super computer literate so a wonderful resource for people like us. They helped us figure out a problem we were having with our laptop and we also bought our virus protection. Also noticed they were doing the same with other customers and didn't notice them collecting any fees for the service. Our second visit and will return I am sure. read more

They guys are super helpful and honest. The place is clean and not cluttered like other computer stores I've been too. They also didn't charge for a diagnostics test to see the basic issue with my computer. Very impressed! read more

The employees at Canton Computers really know what they are doing. I've been there a number of times with computer problems and have been highly satisfied with the service each time. While one of the big box computer services charges you before they even know what the problem is, the experts at Canton Computers will diagnose first. I've also been impressed with the speed of repairs. Can't recommend this place highly enough. read more

This is one of the worst computer stores Ive been in for a long time. Have gone there several times in search of just normal parts, nothing out of the ordinary and they never have it. Most of the time the guy that's attempting to help me doesn't know anything. I'm beginning to think they hire payless shoe employees. read more

I have been shopping here for almost 10 years I think and have always been taken care of. Great repair staff, fair prices and sells both new and refurbished computers and parts. I don't go anywhere else. Redhead Eric my main man. They don't sell you what you don't need and help you get what you need even if it is not form their store. read more

I went there and asked them for PC2100 Non-ECC unbuffered Memory b/c I need it for a friend. They charged me $41 and gave me High Density PC3200 (for those who don't know, this ram goes for about $10 b/c it is not compatible with about 99% of computers). Then they wouldn't take it back...either rip off, or don't know what they are selling...either way I'll never go back. read more

I've always had great experiences with these guys. There honest and I never leave there feeling like I've been ripped off. I've had repairs done there and bought a refurbished computer from them once. Very satisfied regarding my dealings with these guys! read more

We bought a couple of refurbished laptops at that store and the guys were really helpful, polite and service oriented. Being in business myself I really appreciate when staff are professional. The real appreciation that I have is I thought I had a service issue on my laptop that I didn't buy there and I was wrong there was no issue at all. I was being nervous about my laptop. Anyways, they didn't charge me! To me that shows honesty! They could have said all kinds of stuff to charge me or any kind of fee for diagnostics, but they didn't! I really appreciate that as well and that is something I would do in my business as well. I want to get paid for honest work that I do. There are so many companies that charge excessive fees for no work! Anyways, my experiences here have been great even when I have called on the phone. I would recommend them highly. There are so many people that write bad reviews over the smallest things, so I wanted to be sure to take the time to write a good one because they deserve it! Also, please don't expect them to do work for free based on this review - I don't - they are in business to make a living - I will be going back there as much as I need! Thanks CANTON COMPUTERS for your tremendous service - you can bet on that I will be back and I will refer you as much as I can!! read more

This is an excellent place to find friendly help for all of your computer needs. The guys here were very friendly and more than willing to go that extra mile to help me out. My computer was ready for pickup 2hrs after I dropped it off. I definitely recommend this place to anyone, they can fix the smallest problems to the most difficult. read more

Amazing knowledgeable staff. Always the best experience. Competitive pricing and the best prices on repair I've seen

had a crash on the old computer, physically crashed. Took the nw one there, all complicated to load, or so I thought. One turnkey setup took care of recovering what they could, setting all the new one up, putting on the virus software, answering a zillion questions, and I returned to purchase a "a" type disk drive with a USB plug on it. Will take our daughter's system there for an upgrade. They are nice, polite, and very knowledgteagle. Had no interest in selling stuff I ddin't need, as well! read more