Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

My laptop was running extremely slow. The response time increased 95% after they removed 14…read moreviruses that were not caught by Norton. They recommended a better anti-virus software that they are licensed to install. I found that they explained the issues and were very credible at a great price. I highly recommend this business and will be returning after Norton expires for the antivirus software they recommended at $45 per year.

I have done business with CB computer for the last four years…read more CB computer is very reliable and they will answer any questions you have. CB computer prices are very reasonable. CB computer also has a very good raiding. I give CB computer a 5* rating

Awesome service! I'm very pleased with Icon Computers swift action to down-grade an OSX on a recent…read moreused Mac Laptop. Without hesitation, they understood exactly what I wanted and why. Apple Inc. would have given me alot of back talk about down-grading an OS. Icon's computer service was fast, complete and they were very generous with other options with great out-the-door pricing. There are many using older Macs -- some simply needing minor service etc. Good to know Icon is there with very ample hours of operation!

I have been a customer at Icon Computers Megastore for several years. The staff and owner go above…read moreand beyond ..great prices on new and refurbished computers. There is a range of prices and computers and phones are affordable for every price range but best of all is the great customer service. I highly recommend theme

I have been taking my computers to New Boston Computer Repair for many years. Service is awesome…read moreand the turn around is great! I am a very satisfied customer and so are my friends and family. I wouldn't trust anyone else. Always available to help with issues that come up. Great Service.

Was great. Computer was extremely slow. He diagnosed issues. Made the repairs and had computer…read moreback in 24 hours. Faster now than it was when we bought it. Definitely recommend.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Wow! What a great…read moreplace...don't go anywhere else...Nassar replaced my hard drive and I was in and out in four hours...this also included Nassar answering my barrage of questions...I thought the price was really reasonable. Patrick W.

Honest and professional. Gave me several options on repairing my laptop. Repaired my laptop…read morewithin one day. I am recommending them to anyone that I know. They were able to save all of my data and my laptop runs faster now too.

Be prepared--this is a longish and detailed review because I have been a customer of ABC for…read moreseveral years, and have used them to support my teaching, my professional writing, and my personal needs. ABC is the best service I have ever gotten in the Detroit area. Detroit area computer techs have been very good to me--just not as professional nor as good at ABC. I compare ABC to wonderful personalized service I used to get at a similar small shop in Miami where the techs knew me personally, gave me the suggestions a professor needs, and kept my business for ten years-- Well, ABC in Hamtramck, MI is as good as that and better. I've worked as a university professor for twenty years in Florida, New York, and in Michigan. I have consistently used ABC over my own University tech support here because ABC is more professional, and once even reversed some damage done to my laptop by university techs who totally misunderstood what I wanted. University techs can be dismissive, unenthusiastic, and impersonal. ABC's techs and owner actually listen to me, consider my needs, my professional challenges, and of course most importantly REMEMBER me and remember the idiosyncrasies of my machines, some of which they sold me. Personal service matters. So far, every computer they ever sold me has performed excellently, and I have so far never needed to buy 'replacements', but tend to pass on the older ones to a girlfriend, to family, and even to students when I am ready to go to ABC to purchase a more powerful machine. Lastly, there are a couple of experiences that puts them several cuts above everyone else and cement my loyalty: I spent a year in Boston at Harvard getting a second Masters, and when I had seemingly unsolvable problems with a laptop I needed to function for my classes, I called Nick from Boston and he diagnosed my problem and advised me on how to resolve it, suggesting what to purchase and how to install it myself, no need to incur costs from Boston techs or Harvard techs. He did this for me free of a consultation charge because I am a long time customer. Incidentally, you get what you pay for, so ABC components, parts, programs, and hard drives are not 'cheap'. They carry and order well made parts and will accommodate my budget but usually successfully convince me not to request material for my computers that will not be durable and appropriate. 'Cheap' is not what they go with, so their prices accordingly are competitive, NOT bargain basement. ABC also provides warranties on parts and on their work. Overall, the cost of shopping at and hiring ABC aren't cut rate but are affordable, given the level of cost typical for electronic parts and services. (I'd rate them thusly: (between $ and $$$$ I give them a $$ to $$$). You'll save money, and they do not try to sell you anything they know you don't need. I am a published journalist and author. Once I'd moved back to Detroit from Boston I happened to get a publishing contract for a novel. I worked on the final draft, and ABC kept my computer clean, running well, and kept it updated for me as I finished that process. The book is entitled, "Sympathy for Me: A Memoir of the Devil" and is available on AMAZON. It is selling well. I owe my successful completion of that book's final draft in part to ABC and Nick's ongoing support. ABC deserves customer loyalty. By the way, the shop itself is clean, neat, always with good music playing in the background (Steely Dan was playing today when I was in!), and they appear to me to be following COVID-19 level cleanliness (counters, display cases, the shop windows, and shelving, all neat and clean). What more could a customer ask for?

They closed, but when I needed a PC repaired a few years ago, this is where I was going. Don't know…read moreif they moved, retired, or went broke. They were nice guys. Nice guys tend to be the ones who go broke in business. Capitalism.

ProGate Services is an excellent place for laptop repairs. I had the keyboard and the hard drive…read morereplaced on my notebook. Dan was very competent and professional. The charged amount for reasonable and the turnaround was fast. I highly recommend this place for your laptop repairs.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.