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    2 years ago

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    Ryan B.

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    Review Highlights - Professional Tech Gurus

    Ryan answered immediately and was able to come out the same day even in the middle of a winter storm.

    Mentioned in 4 reviews

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    Paragon Sight & Sound

    Paragon Sight & Sound

    4.2
    (13 reviews)

    I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.

    Any store that can have more than 20 different audio components manufactured by McIntosh deserves…read moreto be noticed! The venerable brand that brought hippies the sound and soundtracks of their lives (possibly unknowingly) was in fact the driving force behind the Grateful Dead's famous "Wall of Sound." Paragon is a classic (as in 1980s heyday) high-end audio shop. At best a place to drop dukets and at worst, a total men's club (events with elegant scotch, bourbon, wine and cigars). Over the past 10-years or so I've seen the store expand and its fleet of delivery and service vehicles grow. Just spent $70K on a McIntosh home entertainment center? They'll install, balance and dial it in for you. I do not know if they have a service shop but I know from talking to techs in California that this brand seldom needs repairs. Our recent visit was a gathering of like-minded friends with a long history of audiophile (and record collecting) tendencies. We arrived in the last hour or so of their standard work day and were greeted immediately. Our primary interest was listening to the new McIntosh integrated hybrid amplifier ($3500.00) through their demo setups (several rooms with all their high-end brands and speakers). We also got to audition a number of top dollar headphones. One cool thing was they let us rock out (behind closed doors) to just about anything we wanted to hear! One tip, ask about any open boxed specials, factory refurbished deals and possible hookups for like new gear. In this expensive hobby there's always someone with 'upgradeitus' and those looking for low-hanging fruit can sometimes benefit.

    Coming Attractions

    Coming Attractions

    2.8
    (18 reviews)

    Recommended by ABC Appliance to install our dryer for $150. And take care of "everything". The…read morehighlight of the interaction with Coming Attractions was Sabrina who politely and professionally coordinated our appointment. However, Not experienced. Not informed. Not professional. Not qualified. Not satisfied. Raymond the service man was polite. However informed me that they provide zero parts. Said the existing sheet metal venting would not work, even though it has for 31 years. Therefore, I got involved and demonstrated how to do it. He got it close but screwed it together a little off alignment. Next. Attached the gas line. I requested that we test it. It leaked! Raymond said the flex hose was faulty. I went to our local hardware plumbing specialist who explained that the yellow flex tube last forever. However, recommended purchasing a nipple that is required for the pipe on the back of the dryer attachment. Raymond did not know anything about this. His partner sat it their van with the engine running and A/C on the entire time. They left without saying a word when I was gone for 10 minutes. Therefore, had to complete the installation myself.

    Coming Attractions is the 3rd party delivery and installer for ABC Warehouse. The 2 installers were…read moreprofessional and courteous. My salesperson at ABC communicated what I purchased and even sent the owner the installation video for the TV cart I purchased elsewhere for the TV and soundbar to be installed in. Here's what went wrong: 1) I received 2 text messages the day of delivery with two different delivery timeframes. 2) The person who called to confirm my delivery said they knew nothing about a soundbar. 3) There was no communication in advance about the forms of payment they accept. 4) They were supposed to haul away my old TV but said they didn't know anything about that and did not take it.. 5) The installers were not informed of why type of TV and soundbar were to be installed and did not have experience installing either. They also did not receive the video my salesman sent the owner. As a result it took almost 2 hours. Bottomline, this was not the level of service expected given the price tag of the items purchased. My salesman at ABC apologized profusely for the underwhelming experience.

    Professional Tech Gurus - itservices - Updated June 2026

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