I'm 76 years old and don't know anything about tecnology. Derek is a man of excellent character…read moreand integarity. His professionalism can not be matched. When he says he will be there at a certain time------he's there. If delayed, he actally calls! I believe his fees are very reasonable. This is what he's done for me and my wife: My wife loves to hear me sing. Derek and I met about 10-12 times in the parking lot of Lowwes in secret because I wanted to surprise my wife with a CD full of love songs that I sang for her and she loved it. Derek walked me through the process: choosing a quality Karioke microphone, recording song on my phone, giving phone to him where he put all songs on a CD and sim card, showing me how to operate mic, sim card, and USB port. He even took the time to give clear and written step by step directions for everything whild always maintaining personal and professional patience. He even created a system where I could listen through head phones and kill the TV volume so I wouldn't disturb wife while she slept on her recliner. I cannot say enough about Derek. James in Monroe

Great service. Friendly and knowledgeable. Been in business for several years. Will contact Derek…read morefor future support.

I am an IT professional and I give Computer Works 4 stars. I look up to them; it's how i want to…read morecarry my self in the IT world. They are professional and helpful. Once when I was on the robotics team at Monroe High School we had a part break. On a whim I stopped by to see if they could help me with it. They took it and told me to come back in an hour. An hour later they had it fixed and did not charge us anything. If ever there is something I cannot do for my clients I recommend them to Computer Works.

Needed some work on my laptop and Matt at computer Works was extremely knowledgeable and helpful…read more Great communication and took great care of me. I recommend this company highly.

A number of Downriver tech support businesses are incredibly dishonest; I've gone to a few…read more(including one which stole our new, authentic powercords and replaced with an off-brand, chewed up one they said was ours and put bloatware on our PC!), but I was incredibly relieved to have run into this one. I did a dumb thing that I knew was a dumb thing and my PC suffered for my transgression. I called them because a different place I was originally going to call didn't answer and I'm really glad this one did. First and foremost this is FEMALE FRIENDLY which seems like a silly thing to highlight, but based on the other places I've been to, you either get creeps or people who talk down to you. They didn't here and were both kind and professional, a rarity in any business. Secondly, they ran me through some things I could do on my own for no charge. Let me reiterate this, an employee of this business, for no charge, offered me a solution that their business specialized in. This is above and beyond and again, for free. This is as honest and considerate as it gets, especially in a field where people tend to take advantage of those who know less than they do. If you're looking for somewhere that actually is honest and affordable (I was given a quote for the issue and it's cheaper than other places -- especially if you take advantage of the coupon they have on Yelp!), this is the place to go in my vast experience dealing with family members and their messy PCs. The issue I have goes further than what I had initially thought, so I'll be taking it in to them and reporting back but in the meantime, in terms of actually dealing with a variety of Downriver PC businesses (for phones, gaming systems, and PCs), this was definitely the least painful experience I've ever had, including using Best Buy's Geek Squad for a family member. The experience was pleasant enough that I felt hopeful and am willing to write this much on Yelp over it. :)

I can't say enough about Doug. After receiving a non-working gaming PC on Christmas morning, he was…read moreable to quickly fix and put the biggest smile on a 13 year old boys face. Doug came into the office to help me out and even followed up to make sure it was still working once I got it home. What incredible service! I would recommend this company to anyone.

Great service. Tech was on time and performed software upgrades in a timely manner. He explained…read moreeach step of the repair to me and left me instructions when he left.

Unfortunately Vision did not properly support our account when we transitioned to them a few months…read moreago. They left our previous providers account active in our system, many of our machines did not have the previous vendors monitoring software removed and visions installed, the backup of our information has not occurred for more than 45 days and I had to notify them, active directory was never cleaned up from out previous vendor, and the list goes on. In addition there were no security group setup to limit access to certain websites and streaming services - something our new vendor did from day one. They definitely have the right intent and the techs are very nice, however the execution leaves much to be desired. We were Leary at first because we were one of their largest customers in total seats. Smaller companies would prob be ok.

Our firm has used Computol for almost twenty five years. They have helped us grow our business and…read morehave been very instrumental in the technology areas that we need to serve our clients. We cannot afford to have our network interrupted and Computol has helped us through some very difficult growing pains. We have used other vendors from time to time but have always come back to Computol because they are dependable, priced fairly and extremely responsive. We have used their services for networking, server needs and they were also instrumental in the development of our web presence. I rate them five stars and recommend them highly.