This is hands down the best carpet cleaning place around. Quick, Easy, Efficient, and the price is…read moreright! Came out last minute since they had a cancellation which i was thankful for. Had whole house carpet, two chairs and a couch done! Absolutely love this company! Everything is fresh and clean for Christmas and the New Year!

I have been doing business with Jaime at Everfresh Carpet & Upholstery Cleaning for the past 18…read moreyears. The services provided have been beyond satisfactory every time! I have three dogs yet my carpets look and smell new after every cleaning! My sofa and love seat are a light cream color and my kids have attempted to destroy them over the years! Every time Jaime cleans them they look new. There's never been a single stain that Jaime couldn't remove. My appointment's have been serviced on time and in a timely manner. The prices don't compare to anyone else in the business. It's affordable and reliable service. I highly recommend this cleaning company for all of you carpet and upholstery needs!

Matt and Tony were extremely responsive and informative for a much needed quick resolution for a…read moresmall fire/smoke repair problem we had at our home. They responded within 30 minutes when we reached out, walked us through their process, offered options and quickly scheduled the service. Their service was fast and effective, and they answered all questions we had. The result has been exactly as we hoped and price was more than fair. We would highly recommend them to anyone needing this service.

In April my basement was flooded with water and sewage after heavy rains. Tony V. of Best Option…read moreRestoration arrived and pumped out the water in the basement and his crew removed water damaged items from the basement. Next the basement was cleaned with disinfectant. Tony was very professional,knowledable and worked with me to solve problems. He checked back several times to see if the fans was drying up the moisture. Your company is fortunate to have an employee like Tony! I am happy to recommend Best Option Restoration--I give a rating of "5 Stars". Gwendolyn, Oak Park,MI

They were quick to respond to my call and communicated so professionally! They answered all of my…read morequestions and do amazing work. Thanks Aaron

It's hard to say if I can recommend this place or not, since after a number of attempts at reaching…read morethem I never was able to get them to call me back. The two times that I did reach someone on the phone, I was told to hold on or to call back, and then never got a person again. To me this is really horrible customer service, and just communicates that they aren't interested in securing new customers. Maybe they're so fabulous that they don't need new customers, but I'm in my opinion everybody should be accorded good service no matter what. Good customer service means that you call people back when they leave a message, even if you aren't interested in taking their carpet cleaning job.

It's been a pleasure my office has been maintained for 3 years truly appreciate this teamread more

Was in contact with this company for a cleaning job. They communicated with me over the Yelp…read moremessage system and confirmed a Tuesday evening appointment. Sadly, Tuesday evening came and after a phone call to them, the owner said that someone else had scheduled the service for Wednesday. Needless to say, that required a start-over process on my end. I'll own that perhaps I should have been in voice contact rather than relying on the messaging system, but the service was quite responsive through the Yelp system. Mistakes happen, but can't really recommend this company.

Excellent job four weeks ago. One rug was years old, a hand me down, and never cleaned. Cleaning…read moreincluded moving furniture and protecting rugs until dry. Dave provided all that was expected and more. I heartily recommend his services.

These guys are awesome. Great customer service and they treat your home like it should be treated!read more

Karieem and his team are EXPERTS at packing and moving! We interviewed all the "national"…read morecompanies for quotes, and First Hand Restoration pricing was affordable. They moved us from cross-country with ZERO breakage or damage. Their packing team was expert!! That's 3/4 of the success of the move. We moved oil paintings, watercolors, sizeable artwork, and specialty items like sewing machines. They arrived in perfect condition. Beyond that, the experience was very personal. His team was like family to us through the process. Definitely an experience far above what we would have had with any "name brand" national mover. I'd pick this team every day! Very hard working! This was our first move experience ever, and they made us quite comfortable! Can't thank you enough!

Reliable, courteous, and worked very hard. They removed our tile roof. They worked all day for…read morethree days, finished on the fourth day and coordinated with the roofers. They cleaned up very well. Kareem and Al and crew were very nice. Damage done to wood rails they promised to fix. Thank you Kareem and Al and First Hand Restoration.

Louis did a great job. He also gave us some great hints and tips on general carpet care. Thanks…read morefor five star service.

Unbelievable job!! Did 4 rooms for 120$ great deal!!!!!!!!! He did such a great job and redid any…read morestubborn stains. Carpets looks AMAZING!!!! Bobs a great guy, very hard working. would def recommend to anyone. thanks bob

excellent service. excellent product care. i highly recommend this place. Staff is pleasant but…read moreoverwhelmed around the holidays

A brand new small business, just learning. Worked hard, and good communication, but could be a lot…read moremore efficient. Spent too much time cleaning one area, and ran out of time to do other areas. Worth working with, however, if you have patience, they are motivated. I wish them good luck! This was for a residential deep clean, btw.