Xfer is hardly an IT company. They sell phones and manage phone servers. I would not in a million…read moreyears trust this company with my companies personal data. The employees here have no credentials except maybe 1 or 2 people. Again, they are hardly an IT company and no where near a security company. They just recently started to use Multifactor Auth. which is frightening. They also never truly fix your issue they merely put a band aid on and kick your ticket down the chain where it will stay and keep getting messed as the techs tell you its being resolved when it truly isn't. S T A Y A W A Y F R O M T H I S C O M P A N Y

I could not agree more with the other post on here about Xfer and have been having issues since…read moreAugust 2022 with this company and now on here due to failure to render services. This company and owner take zero accountability, they do not respond or give answers to any IT issues or follow up about equipment and installations 3+ months now waiting and they ignore us. Everything is about tickets and tickets are never completed or stay sitting till you have to call back and complain. They only care about sales and not customer service. They will never give you a straight answer or ignore you when give them your money and a contract, then you are put off, and just ignored and they are too busy to get to your account or too busy to do your equipment paid for. The owner takes no accountability and will never answer emails. They had no problem getting us in a contract and lying about the deal. I agree with the above post DO NOT use this company or trust their sales team.

I have been a T-Mobile customer for 20 years, and today I had the best experience at this location…read more My Mobile expert was Lorrie O. She was kind, caring, knowledgeable. She made my experience flawless. Lovely experience would highly recommend!

Sales rep lied several times to sell me things I didn't authorize. I came in to swap a phone and…read morealong with the phone he brought a screen guard and I asked for the price of it he told me it freely came with the device, I later had to go through the purchase details to find that the screen guard was $51 and only then did he remove it from the charge. I also made it clear I didn't want protection 360 but he still added it anyway and I also found it when I had to read the purchase details myself, I asked him to take it off as well but he refused saying he couldn't do it and I had to wait 30 minutes to ask someone else to help me and they instantly removed it.

Ron is VERY thorough and Detail oriented. He provides our company with support whenever we need…read moreit. Does GREAT work and is very reasonably priced!

Worst experience here... was lied to, scammed and robbed. The MANAGER Quentin was who was helping…read moreme. First off he put me on a higher plan then I was told. Didn't notice until I downloaded the app and saw the charges. Next I was told the promotion for the Apple Watch was I would get it FREE not true it's in ur bill as a finance fee.. $4 for 24 months.. he was probably counting on people not noticing this $4 on their bill.. Then he tells us if we want to try the Internet for 2 Weeks we can and if we like it then we would be charged if not, just bring it back and no charge and we chose the lower end of Internet, which should've been $40 with no extender and we only took home the box no extender.. I was charged for the higher price Internet with extender bill.... lastley I'm looking over my receipt and I see that my total charge was only $40 but he charged me $60. Where did my other $20 go Quentin? And why did you charge me to activate a phone line that was already active? If you go here, please make sure to pay attention and make sure that you don't get scammed as well. Luckily, customer service was able to help me.

I have zero experience with this location but been a T-Mobile customer for many years. I'm sick…read moreand tired of lack of reliable service within the Metro Detroit area. T-Mobile will nickle and dime charge the customers from over a $100+ in processing fees for their "FREE" phones. If you cancel a line (not in contract) they charge you for additional month and remove any ability to take part in promotions for your lines you still have.

Internet service is horrible. Always goes out during work hours without warning. My service area…read moreis Plymouth (salem township)