My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

I requested a loaner laptop from Sites@Home one year back. It was mid-August so they gave me a Dell…read morelaptop from one of the new ones. It worked great but after a year, its battery degraded significantly. That was expected since I used it for gaming here and there along with academic and internship work. But when I took it back to Tech shop for battery replacement, they told me straightaway that they do not replace the battery and I need to use it with degraded battery. This happened in July. Fast forward to August end, fed up with poor battery backup, I returned it. But I needed a lightweight laptop given the one I have is a gaming one and is heavy. So I put a fresh request and went to the shop to pick up the new loaner laptop. This time the laptop they gave me had just 44% of battery health. The reason was that the laptops from new stock were already claimed. I was fine with that but just don't get it - What is the problem with battery replacement? It takes just 5 minutes to replace it and it is not glued to case like that of a MacBook. But they denied replacing the battery and giving loaner. Had to go back empty handed. If they can just order batteries for the laptops and replace them, it will save a lot of trouble for all.

Great student staff, very helpful and attentive, competent repairs. Apple prices are matched to…read moreretail ones.

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

I was very happy with my purchase - I'd ordered a t-shirt from another company a few months back,…read moreand it was horribly cheap material. Within a week or so it tore and I had to toss it. This new shirt from Underground Printing is really good quality for the price. Granted, it's still a $20 t-shirt, but the screen print is nice and they use Gildan which is decent. I will definitely be back when I need more stuff - thank you! https://shop.undergroundshirts.com/

The third time I placed an order with them there was some tracking / shipping issues. I emailed…read morethem and they immediately responded and worked on the problem. Jessica there is proactive and so great! I will definitely use Underground Printing again!

In a day and age when bookstores are being run out of business by Amazon and other online…read moremarketers, it is good to see an old-fashioned used bookstore stocked to the ceiling with titles. This was a very nice bookstore with a wide variety of genres, most appropriately stocked and identified. Not surprising we'd find it in a major college town ... University of Michigan ... and this one was a delight. We'll be back ...

What a cute bookstore! I just happened upon it while walking the street and stopped in. There are a…read moreton of books and not a lot of space to walk. But things look generally well-organized. I love the collection of Easton Press books, vintage books, and signed/rare books as well. They have a pretty good selection. They also sell postcards and other small things, and have a discount cart outside.

Great service. Friendly and knowledgeable. Been in business for several years. Will contact Derek…read morefor future support.

I'm 76 years old and don't know anything about tecnology. Derek is a man of excellent character…read moreand integarity. His professionalism can not be matched. When he says he will be there at a certain time------he's there. If delayed, he actally calls! I believe his fees are very reasonable. This is what he's done for me and my wife: My wife loves to hear me sing. Derek and I met about 10-12 times in the parking lot of Lowwes in secret because I wanted to surprise my wife with a CD full of love songs that I sang for her and she loved it. Derek walked me through the process: choosing a quality Karioke microphone, recording song on my phone, giving phone to him where he put all songs on a CD and sim card, showing me how to operate mic, sim card, and USB port. He even took the time to give clear and written step by step directions for everything whild always maintaining personal and professional patience. He even created a system where I could listen through head phones and kill the TV volume so I wouldn't disturb wife while she slept on her recliner. I cannot say enough about Derek. James in Monroe

International House of Ann Arbor is basically a place for students and visiting scholars from…read morearound world.It welcomes people from all over the world irrespective of culture and religions. It gives an opportunity to interact with lot of people and make new friends and learn about different cultures and countries. Been here thrice after seeing the events on Facebook. First time for Free Ice cream Social , International Picnic and Community meal.They are welcoming and so friendly and make you feel comfortable. You can cook community meals for the students if you want too and spread your culture or volunteer like taking students to grocery or data entry or pick international students from airports. Pros: --------- Welcoming and Friendly people Opportunity to make friends. Learn about different cultures. Free Food. Enhance your knowledge as you get to meet who are visiting scholars from other countries or phd students. Free Street Parking (4pm- 8pm) Games Room Easy to commute( Right in Downtown) Paid parking with in 4 min walk. Lot of events to meet new peo Cons: -------- None Janelle Fosller( Program Manager) is such a warm and friendly person who makes you feel comfortable and cooks amazing food.o

Coming to the States for the first time, choosing a friendly community with diverse set of folks…read moreand having a fully-equipped home were on the top of my priority list. I learned about ECIR from a friend and I instantly fell in love with the place. It not only checked these parameters but was super convenient in terms of location (important criteria during brutal Michigan winters). It is walking distance from the business school, the school of education and the school of public policy. Further, it is barely couple of blocks away from the frat house, pubs/ bars and restaurants where most parties happen (yet not at all noisy!) I live in a 2 bedroom apartment which is clean, spacious and well-furnished with latest equipments in the kitchen, bedroom, bathroom and living room. Besides, there is always Stoney (the go to guy) to help you with anything you may need. In terms of the community, ECIR is awesome! I have made some great life long friends (outside my business school) from around the world over numerous meals, activities and games like Mafia. People here are non fussy, down to earth and very friendly. Festivals such as Chinese New Year, Graduation Prom, International Fair and Diwali are celebrated here. Also, I love the community meals that happen every week where you get to taste amazing international cuisines made by fellow residents (Yes, free food!). Jessica & team do a wonderful job of taking care of not only your daily needs but also organizing various fun events. (We are all Jessie Lovers here!). Finally, this year Munger was clearly the hype but I decided to not follow the blind trend as ECIR is way more than just a community living. It takes a lot for any large building to be anything like ECIR, given the kind of people it attracts, the cute little personal community it is and various diverse events and activities it hosts for its residents and international students while also being an awesome housing. I love ECIR, it is indeed the best thing that happened to me after Ross here. I would highly recommend to people considering living around Tappan, State, Packard, Hill, Church, Brown or Main St.