I requested a loaner laptop from Sites@Home one year back. It was mid-August so they gave me a Dell…read morelaptop from one of the new ones. It worked great but after a year, its battery degraded significantly. That was expected since I used it for gaming here and there along with academic and internship work. But when I took it back to Tech shop for battery replacement, they told me straightaway that they do not replace the battery and I need to use it with degraded battery. This happened in July. Fast forward to August end, fed up with poor battery backup, I returned it. But I needed a lightweight laptop given the one I have is a gaming one and is heavy. So I put a fresh request and went to the shop to pick up the new loaner laptop. This time the laptop they gave me had just 44% of battery health. The reason was that the laptops from new stock were already claimed. I was fine with that but just don't get it - What is the problem with battery replacement? It takes just 5 minutes to replace it and it is not glued to case like that of a MacBook. But they denied replacing the battery and giving loaner. Had to go back empty handed. If they can just order batteries for the laptops and replace them, it will save a lot of trouble for all.

Great student staff, very helpful and attentive, competent repairs. Apple prices are matched to…read moreretail ones.

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

I was having printer issues and could not resolve them. Joey responded very quickly and came to my…read morehome and fixed the printer issue. He is very prompt and professional and answered all of my questions. I would highly recommend him for any computer issues. He was able to schedule my appointment in a timely manner and resolved all of my issues. Thanks, Joey Gerry N.

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

Helped me, gave me advice, was very prompt and knowledgeable. He's got a good location that easy to…read morewalk to, with a parking garage close by if you can't find street parking.

There comes a time when you're going to suffer mishap with your cellphone no matter how careful you…read moreare in protecting it. My most recent one was very mind-boggling to say the least, and this came after downloading the newest iOS version to my iPhone and I couldn't get my device to boot-up. Likewise, I couldn't use the restore function either, which meant my phone was dead in the water, and I needed help fast! I knew I needed professional help, so after reading the reviews for "Ann Arbor iPhone & Macbook" on Yelp, I knew this was my first go to choice. I decided to drive down to Washington Street, rather than call on the telephone. I talked with Jack on the phone, and he came right over to look at my phone. After examining the patient, he decided to download the iOS update again, and reboot my phone. After that I was able to access my iCloud, and restore the phone back to normal. Jack does amazing work, and if I could give this review 10-stars I would. IMHO, Jack is really the "IPhone/Macbook Whisperer" and does a truly professional job all the way.

The third time I placed an order with them there was some tracking / shipping issues. I emailed…read morethem and they immediately responded and worked on the problem. Jessica there is proactive and so great! I will definitely use Underground Printing again!

I was very happy with my purchase - I'd ordered a t-shirt from another company a few months back,…read moreand it was horribly cheap material. Within a week or so it tore and I had to toss it. This new shirt from Underground Printing is really good quality for the price. Granted, it's still a $20 t-shirt, but the screen print is nice and they use Gildan which is decent. I will definitely be back when I need more stuff - thank you! https://shop.undergroundshirts.com/

Important little part of Ann Arbor…read more Perfect place to browse dtn Recommended for buying and selling used book

What a cute bookstore! I just happened upon it while walking the street and stopped in. There are a…read moreton of books and not a lot of space to walk. But things look generally well-organized. I love the collection of Easton Press books, vintage books, and signed/rare books as well. They have a pretty good selection. They also sell postcards and other small things, and have a discount cart outside.

Great service. Friendly and knowledgeable. Been in business for several years. Will contact Derek…read morefor future support.

I'm 76 years old and don't know anything about tecnology. Derek is a man of excellent character…read moreand integarity. His professionalism can not be matched. When he says he will be there at a certain time------he's there. If delayed, he actally calls! I believe his fees are very reasonable. This is what he's done for me and my wife: My wife loves to hear me sing. Derek and I met about 10-12 times in the parking lot of Lowwes in secret because I wanted to surprise my wife with a CD full of love songs that I sang for her and she loved it. Derek walked me through the process: choosing a quality Karioke microphone, recording song on my phone, giving phone to him where he put all songs on a CD and sim card, showing me how to operate mic, sim card, and USB port. He even took the time to give clear and written step by step directions for everything whild always maintaining personal and professional patience. He even created a system where I could listen through head phones and kill the TV volume so I wouldn't disturb wife while she slept on her recliner. I cannot say enough about Derek. James in Monroe