wish i could rate these guys higher, i was patient with the repair of my steam deck. but its been…read morealmost a year for a near $100 refund on a faulty abernic device

My wife found this place when her phone quit working. When my grandson broke his tablet screen, I…read moregave it a try. Ray at the Pontiac store knows his business. Solid and quick repairs, reasonable rates and good communication. Just now, a granddaughter broke a button on her brothers iPad. Ray could have shaken his head and told me how much it would cost, but green had a fix that might hold until Christmas. And it took 30 seconds! This is now the ONLY place I'm bringing the family phones, tablets, etc...

Intuitive Technologies is well worth the drive! The guys are all friendly and knowledgeable! We…read moreused to take our computer issues to the big box stores and we never will again after our first visit! They stand by the work, answer questions directly and do not charge and arm or a leg for a visit! Liked them so much even use them for my work office!!

Amazing people and amazing service. Dave is really passionate about what he does and also very…read moreknowledgeable about computers. After taking my computer to a repair shop and charging me for a WRONG diagnosis, I decided to take it to Computer Works. Dave managed to pinpoint what the problem was and explained to me in detail what he did to fix the computer. This will definitely be my go-to spot for repairs in the future.

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

We brought my son's android phone for a charging port repair and the very honest gentleman said it…read morecould be a cleaning. He quoted us the prices for each and said he would know in about 20 minutes and to come back (or wait in the lobby). We came back and the phone was done! It only needed a port cleaning and he saved us money. Very honest and reliable service I highly recommend. They repair all sorts of other electronics as well.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!

PC Pros Onsite has been challenged to solve a multitude of problems from my household be it…read morecleaning out the sand from two trips to Iraq, to increasing storage and speed, as well as remediating issues to keep me up and running. They are prompt, professional, affordable and provide lay person explanation to work suggested and or completed. Never hesitate to have them assist you at your home or business. They are at your finger tips ready to assist. David Scott

Fast, friendly, and don't know the meaning of the word quit. They solved a complicated challenge in…read moreminimum time. Highly recommend and worth the drive.

I had my phone screen replaced here and couldn't be happier. The repair was done the same day, the…read moreprice was reasonable, and they were very honest about what I did and didn't need. Super professional and friendly staff. Highly recommend this shop for any phone repair

Adam was absolutely phenomenal! From start to finish, he went above and beyond to help me. He was…read moreso kind, honest, and trustworthy, which made a huge difference. I would highly recommend this repair shop--ask for Adam!