Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

I give these guys a 10!…read more Forget GEEK squad. They just overcharge you and often do nothing. I've been trying to find a good computer repair store forever. I needed a last minute data transfer from my computer that died before going on the road to deliver a load of supplies to the hurricane areas in N Carolina. As soon as Adam heard my mission, he said no worries he could have it done in a couple hours. Not only was my computer done, there were also boxes of supplies he had secured to add to our load! Friendly. Efficient. Great service. Good folks!

The best!!! If you need anything relating to computers, phones, or general electronics, look no…read morefurther. Adam Bain is a genius, and he has a work ethic to match (he also has a great sense of humor). He's been able to correct any issue we've thrown his way, and he does it virtually immediately. If he has to wait for parts, etc., through no fault of his own, he keeps you apprised of the progress and continues to "harass" the vendor until they come up with the goods. Adam is friendly, funny, and tops in his field, and we couldn't recommend him more highly. His price point is more than fair. As an aside, there is plenty of free parking at A2 Computers, and it's easy-on-easy-off I-94. If you own electronics, you need to know Adam!

Honest people! Steve handled my Mac book with care and he handled the issues I brought it in for…read more(viruses) for a reasonable price! I will be bringing any of my devices back to them in the future! Excellent service, finished in a timely fashion and all my questions answered! 10/10 would recomend.

I was having issues charging my laptop. The charging indicator light wouldn't stay on. I knew…read moresomething wasn't connecting so after fighting with the thing for a while, I took it in and Steve knew immediately what the problem was. My laptop was fixed that day!! And at a pretty reasonable cost. Happy customer here.

Delay, misguided repair and replacements. Constant, persistent gas lighting during consults.read more

There are not enough superlatives to describe Adam. He is also professional, punctual, and…read morepersonable. Although definitely not a "geek," Adam's wealth of knowledge of all things computer, both Mac and PC, is immense. He came to our house twice and arrived precisely on time, listened to our explanation of the problem on my husband's PC, and made some spot-on suggestions. Even though I had no idea my Mac was heading for ruin, Adam noticed immediately and brought it up to snuff, too, averting a real disaster. He spent hours on our project(s), but the bill was surprisingly reasonable. For the quality of work provided, we consider Adam's rates downright inexpensive. While he will come to your house by appointment, his office is easy to access with plenty of free parking. We've found our own personal IT guy in Adam Bain, and we couldn't recommend him more highly.

Highly recommend working with Andy and his team. He has fixed numerous computer issues and…read moreyesterday hooked me up with a new printer. Will definitely use again.

I brought my computer in, and they called me back and had it fixed so fast! The guys were very…read moresweet and professional. I would recommend to everyone with computer issues to go here!

Got my ps5 fixed here over 5 times and still keeps breaking and won't even offer a discount I won't…read morebe back

Misleading advise resulted in my receiving the wrong part even though needs were clearly stated…read more Will not accept returns if a part they sell does not work. Claims that the return policy is clearly posted in the store. It is not clearly posted - the interior of the store is a mess.

This is my new go to guy for computer issues. Jeff was prompt and informative. He was helpful in…read moremaking me feel comfortable. He fixed my laptop in a couple days and made sure I was ok and understood everything going on, as I not very savvy with computers. He followed up with me a couple times to be absolutely sure I was happy. Reasonable and responsive! Do yourself a favor and call him now and get your machine back in business!!!

What a lucky break to have found Jeff and 22 Zebras! I had a number of issues with my laptop I…read morecouldn't fix, called Jeff, and he did a remote session on my computer retrieving my lost email as well as fixing settings preventing me from accessing websites. He is smart and quick and knew exactly what he was doing. Now I have a reliable and great company to turn to when the next problem arises.