Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Efficient. Professional. HIGHLY RECOMMEND…read more Not filling in the forma to get to the required number of digits

TLDR took my laptop to Arbor Computers for webcam issue, they told me it was the motherboard and…read morenot worth fixing, returned my laptop with screen falling off and put together incorrectly. I gave them a chance to fix it, they returned the computer still broken and now with cracks in the casing. Now having the time where I did not need the laptop for a while and scared of further damage, I took it to a different store. Here were some of the damages incurred under Arbor Computers care: -Broken backplate -Broken bottom plate -Missing screws -Screen detached and held in place by super thick double sided tape -Damaged cables The business that fixed the damages said they had never seen anything like it and were baffled how Arbor Computers had cocked up such a simply job so badly. They also fixed the camera Arbor Computers deemed unfixable without a $700 motherboard replacement; the motherboard was not the issue, not even close. Once again, if you value your electronics do not take it here, especially not a gaming laptop. They have no idea what they are doing and have no care for client's property.

I seldom write reviews, but I had an awesome experience with Casatech and felt they deserved some…read morerecognition! I was in need of IT services and Casatech came highly recommended. In a world characterized by pandemic-related delays, I contacted them and was scheduled for a next-day appointment. Instant star there. Micah remotely addressed my IT accessibility needs. He was comprehensive and collaborative, asking me questions about my preferences and walking me through each step. He reviewed the information multiple times so that I could take detailed notes and he was gracious enough to allow me to practice the steps with him so I can now make the same changes to other devices as needed in the future. Excellent service so I highly recommend Casatech!

Micah with Casatech came to my house and tackled a stubborn networking problem I was having; my…read moreOrbi networking system would not connect to the router/bridge that AT&T fiber provides. Micah immediately diagnosed the problem and had me up and running in no time at all. He also helped with the routing of network cables in an unusual configuration. We now have a beautiful, concealed, lightning fast network connection in our home. Can't recommend Casatech enough, whether you are completely uncomfortable with tech or are a power user. Personal, fast and top flight service.

quick call back to internet inquiry on an Anus laptop problem, speedy scheduling for repair - and…read morerequired part replacement completed same day as drop off. I felt it was just luck, but with great communication, customer service and reasonablbe technician fee; its more about how you do business and treat your clients. I will no hesitation to call on this group again. Best experience with a computer repair show - ever!

My Lenovo laptop started to show signs that is was dying so I reached out and Scott(owner)was…read moregreat. He was very helpful over the phone in diagnosing the problem. As I feared, the machine was on it's last legs. Within a few days I took it into Scott. He did all he could to try and save it but unfortunately it was too late...but that's not the end of the story. Scott was very diligent in finding me a more updated Lenovo laptop at a very good price. In today's world I often find excellent customer service to be rare. Not the case with Scott! I highly recommend him whether you be an individual or business that is experiencing computer problems. Daryl Harris

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

QuickTech Solutions saved the day for me again!!! These are the BEST! This is the 2nd time that I…read morehave used their services. The first time they helped me set up a new desktop and helped me get started with it. This time my printer started doing weird things and Zach got me back up and running in no time. Their pricing is very fair. Everyone is super helpful and always ready to help a non-tech person like myself.

I was happy with the job they did on my computer. The tech gave me a few pointers that were…read morehelpful. My computer works a lot better than when I brought it in. The only thing I was disappointed about I did not get to speak to the tech I believe did the work when I picked it up.

Honest people! Steve handled my Mac book with care and he handled the issues I brought it in for…read more(viruses) for a reasonable price! I will be bringing any of my devices back to them in the future! Excellent service, finished in a timely fashion and all my questions answered! 10/10 would recomend.

I was having issues charging my laptop. The charging indicator light wouldn't stay on. I knew…read moresomething wasn't connecting so after fighting with the thing for a while, I took it in and Steve knew immediately what the problem was. My laptop was fixed that day!! And at a pretty reasonable cost. Happy customer here.

My color laser printer wasn't working so I contacted Michigan computer supplies to work on it and…read moreKyle came out 2x to try and fix it. Unfortunately HP doesn't make the parts I needed so I bought a new one. Kyle came out and set up the new one and delivered new toner for me. The honestly of this company is refreshing. They aren't trying to scam you out of money or sell you things you don't need. This company has integrity and cares about their customers.

Our HP printer kept saying there was a paper jam. Our computer technician looked at it, confirmed…read morethere was no jam, that the problem was probably one of paper uptake; we were advised to replace the unit. I looked in our supply closet and we had 5 expensive cartridges. I looked for an HP service provider and found Michigan Computer Supplies, called them, and spoke with Jennifer. She was friendly and reassuring and understood my problem. I dropped off the heavy printer (by the airport) and it was taken out of my car. The next business day Kyle fixed it! The cost was reasonable. He also gave me some advice about other issues. Since printing/scanning reliably is quite important, we had been unable to do some necessary tasks. Needless to say, we are delighted; they will be our "go to" help when we have (very anxiety provoking) problems again. Thank you to them.