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Ann Arbor, MI

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2 years ago

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8 months ago

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3 years ago

too expensive, charged double

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6 years ago

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7 years ago

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Moin J.

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13 years ago

This certified expert recovery my data from my hard disk. and also solve my network connectivity issues, good service provider , Thumbs Up !

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10 years ago

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Moin J.

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Review Highlights - Arbor Computers

“Moin and his team went ABOVE AND BEYOND to get this device working -- YES, before her first class started!!”

Mentioned in 3 reviews

Read more highlights

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Jafferson Computers - Everything is out before removing battery.

Jafferson Computers

(40 reviews)

$$

Stopped in for a quick concern with my oc. They were able to resolve the issue immediately. Great…read morecustomer service. I would definitely return!

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Castle AVI - Samsung Terrace outdoor 55" Smart TV plus Luxul access point for dependable outdoor WiFi.

Castle AVI

(12 reviews)

When I had my cable installed by my cable company they hooked up my wall mounted 50 inch flat…read morescreen and ran the wires up to the TV that just hung there. I asked the installer if he could hide the wires so that it would not look so bad. He told me it would cost extra. The cable installer also ran all my cable wires to my rooms on the outside of my home. I have a brick home so I was not happy about that. But I wanted them ran inside so it didn't make the outside of my house look like an eye sore. The installer said that he couldn't do it. That it is only a basic install. If I wanted him to run cables through the walls it would be an additional charge. He also told me that it would not guarantee that he could complete the job of running the cables through the walls if there was a problem. So the installer walked me through the home and explained what seemed like I nightmare installation job and that it would not be worth the effort, time, or cost. In the end I would be stuck with the bill and possibly still the same problem if the cables couldn't be ran to all the rooms through the walls. Then I was mentioning my issue I was having with he cable company to my friend. He mentioned that I should look for a separate company that runs audio and video cables. All I can say is I was so happy I listened to my friend. I did my research finding a company that was local and could come soon to give me an estimate on running the cables. Chris the owner came to my home and right away he understood what I was going through and explained that he has had many customers he has helped with the same problem as I did. He walked me through the whole process of what he was going to do....and that it was not a big problem. Complete different story from what my cable company installer said. Chris went a complete different route then the cable installer said and had my cables ran the way I wanted in no time. He came out a few days later and it was done. My cable to my TV was easily hidden behind the wall. Problem solved. A few months later I decided I wanted surround sound home theater system for my living room . I called Chris right away because I wanted my wires hidden and not exposed. This was not a problem for Chris. He came out and had it done in an afternoon. In the end I was glad I hired Castle AVI. Cable companies in my opinion take the easy route. If you want things done right and he way you want call Castle AVI. You won't be disappointed.

Hired them to install a cable tv line and fix my Ethernet connections. Guy tried to tell me, twice,…read morethat I don't have a cable modem, while the new cable modem I installed myself was sitting in front of both of us, working properly. Consider yourself warned.

Arbor Computers - itservices - Updated November 2026

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