Contracted with Katie to clean my old 3/2 apartment I moved out of do $380. The cleaner was on…read moretime, she was nice but she didn't finish the apartment before she left. I had a cat room that was a little gross, gave a tip for her to clean it. She left before the apartment was done and I was out of time as I had to turn on the keys in 15 minutes. I sent her the pictures I took after the maid left. Conversed with the owner Katie again and we agreed that it wasn't finished and she missed things she was supposed to clean. Katie agreed to refund $100. UPDATE: Refund finally came through. Good communication at the end. Make sure you ask all your questions before you book them.

Sorry for long review. This is for a service done on June 12, 2017. I'm including as many pictures…read moreare possible to help with your decision to hire this company. Prior to scheduling, I check their options online, I called and spoke with Lekia because I had some questions about their services and I wanted to make sure I was selecting the correct one. This is for a condo (rental unit/lock box for key on site) where previous tenants had made a huge mess. I wanted the cleaning company to clean under the washer/dryer, refrigerator and stove. I explained that there was quite a lot of work to do. I noticed they had two options, Deep Cleaning and Move Out. So my questions where, do you clean under the appliances and which service should I select to make sure I maximize my results, if both services are required, I'm ok with that as well. Lekia informed that only one service was required, Move out. This was to allow for everything to be done. I went back online booked my service and provided tip. The service was not available until Wednesday I believe but I included a note requesting for earlier cleaning if available. I received an email confirmation, they moved it to Monday. So far costumer service was ok. I get a call on Monday, letting me know that the cleaning was done but that they had left the key in the unit by accident. They asked if a copy was available, if not, they offered to replace the lock. Which was the right thing to do, except my rental management company was on their way to show the unit. So this was a problem. I told them, my mother who stays 5 mins away has a key and I needed that key to be back in the lock box within the next 15 minutes. I didn't anything for the next 20 minutes so I assumed the key was placed back. WRONG! I get a call from my rental management company looking for the key. They had to wait for Lekia to come back and open the door with the extra key. These should've being a warning for me. In the afternoon I get a call from my rental management asking me to go check the unit because it didn't look like it was clean. I stop by on Wednesday and yes, they didn't do a very job at all. I send them an email, Lekia called and as I was explaining my frustration, she started speaking over me, cutting me off, raising her voice, and decided to blame the management company. I told her that I couldn't continue and to please send me an email with her explanation, she did. I'm going to try to include copies of our email exchange but I think Yelp limits the amount of pictures. We exchanged several emails, my last one was requesting to be contacted by the owner and/or manager. I'm still waiting to heard back. I will include this review in Google Review as well.

Do Not Hire!!! Hired her team 3 times. She charged me the same two times in a row but for the last…read moreservice she hiked the price by $125 with no warning. On the day of the cleaning she sent her team 45mins early after I explicitly stated I could not do any early than 3pm that day. The women who clean arrived confused and unable to communicate with me. Our of kindness I didn't want to turn them away so altered my work day to accommodate them. I alerted Inez to my displeasure with the scenario and she replied I should not have let them in. What a terrible employer. I have more empathy for her staff than she does. Please don't make the mistake I made. I'll be finding Services elsewhere!

Did a great job on our party clean up. They were very flexible with us changing the time last…read moreminute. They missed a few things and it was not clean like when a normal house clean is done but 100% better than the night before. Expensive for sure but if you don't want a mess the day after I would go for it! Thanks team.

Helen and her team are just wonderful. They are reliable, trustworthy and thorough. Helen has…read morebeen cleaning my place for close to 4 years now and always does a great job.I highly recommend!

If anyone is looking for a great home cleaning service I highly recommend Helen Corado…read moreowner/operator of Masterful Cleaning. Helen has been cleaning our home for over a year and does an amazing job. My favorite day of the week is when Helen cleans my home because it's so nice to come home to a super clean spotless house. Helen and her team are very trustworthy. We trust her with our garage code and to clean our home while we're not there. She cleans our home and many of our co-workers homes. Helen is the best cleaning service we're ever hired. Even my mother from another state was so impressed with Helen that she wishes she could have Helen clean her home. Call Helen. You will not be disappointed. Helen's phone number is: (703) 565-7402 and her website is: www.masterfulcleaning.com

Today's cleaning was just ok. There were a lot of areas missed this time around. I used them for a…read moredeep cleaning once and they did a good job. This time around I went for a regular cleaning and was disappointed. For the money spent it was nothing spectacular and there were a lot of areas that were not clean.

Booked for a cleaning and I would not recommend nor hire again. I checked off I have a basement and…read moreattic, (note there is no option on the website for in choose either or) they wanted to argue that only one was selected, if you have the two combined into one section and there isn't an option to select both separately then it's expected to have them both cleaned. They were not. Then the cleaning staff lied and said they did clean the attic they did not. Instructions were given on where the key would be and where to place it, those directions didn't get followed and then they said I didn't give them key instructions. The basement wasn't cleaned due to them being worried about the dog. They claimed they couldn't find the light switch. The light switch is at the top of the steps and there's another set at the bottom. Dog was secured in the crate the entire time. Not once did anyone call and ask about the light switch, they didn't ask if it was safe to go downstairs and instead of just saying they messed up, they wanted to argue. In addition to that, there is a light right at the basement door before you open it, had they turns it on, they would've seen the switch ‍. My gut tells me they forgot or kissy didn't want to do it. It's terrible service, they did a very basic job and I do not recommend ever. ‍

I was very happy with both quality and value. Their team of 3 showed up and thoroughly cleaned my…read moreentire house. I will use them again.

Fantastic deep, move out clean! I engaged Atlantis Cleaning for a deep clean after I moved out of…read moremy friend's house. The homeowners had specific (and changing) requests regarding particular areas. From the initial communication through completion of the service, Elif demonstrated professionalism, reliability, and close attention to detail. She was willing to accommodate the homeowners' desires. She left every surface in impeccable condition. The pricing for this cleaning was reasonable. I recommend Elif and Atlantis Cleaning to anyone seeking a dependable and detail-oriented residential cleaning service.

I paid for a move out cleaning and desanitization. The landlord deducted from my secured deposit…read morebecause there were several areas (under bed, behind sofa, +) that were not cleaned! I reached out to the company and never received a response. Although they read my message. Very disappointing, as I was thinking about contacting them for another job. I will NOT be contacting them.

I've used Rios Cleaning Service for more than 6 years - back when it was Miriam's. Great value,…read moreresponsive and *really* trustworthy workers. Scheduling isn't always perfect, but good communication thought text on timing, etc. I would recommend Rios to anyone in the DMV!

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

I've been using A Cleaning Service for my condo for over 10+ years and have found the team to be…read morereliable, trustworthy, and most of all excellent at their job. Nothing beats a clean home and I look forward to my cleanings every 2-weeks. Scheduling is a breeze, any questions that I've had have been addressed immediately and the peace of mind they provide me is enormous. I highly recommend!

WOW, they did a fantastic job on my house. They came at 9:30 in the morning and left around 3ish I…read morebelieve, and the difference in that amount of time was crazy. Wilma and her team, cleaned the living room, dining room, four bedrooms, 3 bathrooms and our kitchen. They cleaned every small area you could think of, from the oven and microwave to my roommate's iron pan. My jaw was on the floor when I saw how beautiful and spotless the place looked. They spent their time on each room, and did nice little details like making our toilet paper into roses. I cannot recommend them enough, i would give them 10 stars if that were possible. Super nice team, will for sure be calling them again!

We contacted Magical Maids via phone and they were able to give a quote, and had availability that…read moresame week. Four people came and cleaned our 2 bed 2 bath, including stove/oven and refrigerator. Whoever is texting is a fast responder, and they confirmed the appointment days before, and were on time if not early. They finished in 1.5 hours which is much faster than I expected and the cleaning was up to par with what we requested. They did amazing and well worth the value!