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    Spokes

    3.3 (107 reviews)
    PriceyBikes
    Closed 11:00 am - 6:00 pm
    Updated a few days ago

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    Location of the Spokes I went to
    Ben C.

    Walked in and could not tell who the employees were, no one said hello and I walked to both registers trying to get attention. After getting attention I asked for a tune up on my bike and to fix a flat on my stroller. The technician said the Tune Up was $111 and the flat was $20, $12 for parts, $8 for labor. I started to walk out and then realized I did not get a work order. So I asked for one and he said they usually do not give them out but he would for me. He texted me the work order for the tuneup but not for the flat tire. When I returned to pick up the fixed stroller (within 10 mins), they charged me $35.62. I asked about the increase and the technician told me it was $20 for labor and parts were separate. I explained I was told $20 for both and the technician said "there's no way buddy, we change tires all day, $20 for labor." He blamed it on the previous employee telling me the wrong price. I asked to confirm the tune up price And he asked me if I wanted to be called or texted if additional work was required. I said yes and he noted it in my work order. I suggested I may go somewhere else if they could not stand by their pricing. The technician said "oh, I wouldn't go anywhere else." Upon reflection, I realized that their business practice is clearly to tell customers one price at drop off and then a different price at pick up and to tell them yes that's the price we do this all day buddy. I personally would pay $40 for a flat if they told me upfront that's what it costs, this is not about the price it's about the poor business practice, and the poor customer service. Going to Midwest Cyclery instead, not too far away, recommend you avoid this place.

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    11 months ago

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    9 months ago

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    6 years ago

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    2 years ago

    Great service! I had a punctured tire and needed assistance to replace the inner tube. I was able to get help and fix the tire quick!

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    5 years ago

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    4 years ago

    Took in my S-Works SL3 for service, Chris was very knowledgeable and helped me with all my service. On time and good prices!

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    Page 1 of 3

    Ask the Community - Spokes

    Review Highlights - Spokes

    I was working with John initially but when I ordered, worked with Raouf who was very careful to make this a perfect fit.

    Mentioned in 3 reviews

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    Mill Race Cyclery

    Mill Race Cyclery

    (57 reviews)

    $$

    I had some spokes broken on one of my expensive electric bikes and I needed them replaced. I had…read morethe tune up done and spokes replaced. It only took a day and a half and when I went in to get my bike it literally looked brand new! The bike looks great and runs great. If you need any service I'd definitely recommend these people.

    While riding on the bike path about a mile away from Mill Race Bike Shop, I got a flat tire. I was…read moreable to patch the rear tire and replace the tube with a spare that I had. We rode to Mill Race to see if they had a replacement tire, which they did. The new tire and tube were installed and I also bought a spare tube to put in my bag. I also asked them to order another tire so that I could replace the front. I received notification that the tire was in. I went to pick it up and they had ordered the wrong tire. I asked for a refund and ordered my own. I used my spare tube when I changed the tire, so I went to Mill Race, today, to get a replacement spare tube. I brought the box from the tube and asked to buy another. Fortunately, I checked the tube box as it was being rung up as it was the wrong tube (schrader vs presta). When the Mill Race employee went to get the correct tube, he brought out 2 boxes and asked what size I needed. I told him to check the box that I brought in. "It's already been thrown out", he told me. I said I just brought it in a few minutes ago. Long story short, he sold me the wrong size, so I'll be going back tomorrow. Who knew buying tires and tubes for a common road bike would be so challenging.

    Spokes - bikes - Updated May 2026

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