The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

They did an amazing job with my Bianchi! My Shimano crankset was under recall, and the team handled…read morethe entire process for me, including getting a brand-new replacement directly from Shimano at no charge. Everything was handled professionally and efficiently, and the customer service was excellent. I'm extremely happy with the experience and highly recommend this bike shop to anyone looking for knowledgeable, reliable, and trustworthy service!

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

About five years ago I stopped into this store to find a saddle. It's hard to know what kind of…read moresaddle you need until you do some riding..a predicament I explained to the shop owner. He showed me several that I might prefer but ultimately, there was one that he recommended the most. I wasn't convinced so he told me to take it home for a couple weeks, test it out, then bring it back or pay for it. This while not having to leave any cash or deposit. It was a leap of faith that I really appreciated, so I tested it out and ended up paying for it. Went back in today for yet another component. Gone are my days with an SUV at my disposal so I was in need of a trunk bike rack. The guy who helped me looked up the make & model of my car to ensure that he was only recommending a rack that would work. My car is anti-bike rack....other bike stores in the area couldn't find a single make to accommodate. PPC was not only able to locate a rack that worked with my car, they had it in stock, and the gentleman who helped me also took the time to show me how to install it. Top notch service here, these people truly care about their customers and their needs.

Friendly and knowledgeable staff. Good selection of bikes available in store. Additional bikes…read moreavailable at Windfield location.

Recommend this store to anyone seeking great service and positive interactions with staff…read more Sean and Eric in service and support are friendly, knowledgeable and fair. They sought to get me back rolling ASAP at lowest cost without the condescending attitude you find in some shops if your not riding a super expensive bike. Again kudos to Sean and Eric I will never hesitate to bring my bike there!

In order to get a bike tuneup, you have to drop your bike off and right now. Leave it with them for…read more10 days. At the truck store in Michigan I just make an appointment and I come in and they do it the same day. Why do they have to hold my bike for 10 days. It's ridiculous. I was going to buy a bike for my daughter and I had my credit card out and everything and the sales person got snippy with my daughter when she asked about whether she could get a free water bottle because she got one with her last bike. I put my credit card away and walked out. I haven't been back since.

Excellent food. Excellent drinks. Great staff. Great location. We went back 2 nights in a row.read more

Basil the owner is very knowledgeable. He will help you find the right bike. I bought a Cervelo a…read morefew years ago.

We purchased our bikes from Spokes and have had them for a few years. We love the quality of the…read morebikes and their service department. We stopped in today to have them check/fill the tires along with getting a bike pump and a new seat. Adam was very friendly and professional. He took the time to put on the seat right away. Pricing is reasonable as well. Great place

I went there yesterday 6/20/26 to get work done on my bike. I had a horrible experience. I brought…read morein an expensive Felt bike to get it tuned up and to change the tube in my tire. The guy at service counter wanted to overcharge me $450. He also lied about what needed to be fixed and was very condescending. He told me the chain, seat, handles, ties, tube all needed to be replaced, plus all the service. So on a hunch, I asked him how much he would pay for my carbonfiber bike. (It's 10 years old, but I bought it for $2,000). Guy told me he'd pay $70. I knew this shop was suspect and then that cinced it. I told him absolutely not. That anyone who knows anything (and I'm not a bike expert) wouldn't pay $70 for a bike that was purchased for $2,000. He kept telling me "that's what my owner would pay" as other employees shook their head in agreement with me. I ended up taking it else where. When I got it fixed, I asked the guy what needed to be done, as a I suspected, I just needed grease and the tube replaced, nothing else. My tires weren't rotten. The guy put baby powder on my bike seat, everything else was fine. I also asked him how much my bike was worth. He told me $400+. This place is terrible and frankly taking advantage of people. My suggestion: Go to the guy in Naperville who is retired and genuine. I found him off other reviews in Yelp. Artisanbiccyle.com He's by appointment only. But charges $60 for what this place tried charging $450. He fixed everything in less than an hour -- which Spokes told me would take a week to fix. Not okay. They are taking advantage of people since so many bike shops have closed.

There's always two sides to every story when it comes to doing business…read more I will admit, I'm new to cycling, mainly bicycles, electric ones at that. I emailed Mike over a year ago on a whim just to gauge some interest and ideas on this growing fascination of mine to explore when I don't want to be on the road with my motorcycle. I wanted to stay active in areas that I haven't been in while being able to experience a freedom that was unchartered. Mike answered my emails fairly promptly and never pressured me to buy a thing. To be fair, I actually inquired about quite a few other models, but based off of explanation on what I was looking for in a bike, in the 'ride', etc. He gave me a few additional options to choose from. In the end, I made a 'window shopping' decision and decided to research one particular brand, Aventon. I did this on my own for nearly a year off and on. Then, a month or so back, I decided to ping Mike again and inquire about seeing the bike(s) in person. I had no real intention to buy, I just wanted to see how it was going to 'fit and feel'. We ironed out a day and time and when we showed up, he was friendly and just let me do my thing. Again, no pressure, just filled me in with answers I had questions to, and I still had quite a lot. Well, in the end, I made a purchase, simply because I value local/small business as they keep our economy going. Also because I don't know what other people may have said about Mike per some of the review below mine, but I never dealt with Mike in any negative way; never had scheduling issues, irate interactions.. nothing. In fact, during the purchase (after the fact), we noticed a few small hiccups that weren't in any fault of Mike's rather, Aventons - and he still made it beyond whole. I never demanded a thing from him nor expected but he really went the extra mile (pun intended) to make sure I was satisfied. All in all, 5 star experience. From the beginning of inquiries, to the no-pressure sales, pleasant interactions and great follow-ups, I don't see why I would go anywhere else. I can't wait to take it to the trails and have some fun. Thanks Mike, look forward to doing business with you again soon.

Don't waste your time going here. I went here and they didn't have any good selection. They didn't…read morehave anything there to being with. Rather go to EbikeProsUsa.com or just the e-bike website.

5-star service! Good people! Wylie is awesome!…read more Some background... I bought my Trek Madone from another store. After nearly 10 rides, my front brake assembly flew right off!!! And just before the start of an 100-mile organized ride in Wilmot, Wi! The nut had fallen of during a warm up ride, and the on site mobile bike shop didn't have a spare. He zip tied the cable to the frame and handed me the assembly. Fast forward two cycling seasons (did not ride last year due to injury. *unrelated to bike assembly )... On the first ride of this season, last month (July, 2015), my buddy got a flat tire after running over a piece of a shoe sole that had a nail in it. When the piece of sole fell out, the tire went completely flat. He started walking his bike, and we soon found ourselves at this new-ish bike shop. It was about a mile away. The only person in the place was Wylie. He was ultra helpful! He took care of my buddy's flat in no time! While we were waiting, I figured it was a good time to get my brake assembly fixed. I asked Wylie if he had a nut to repair my brake assembly. He said that he didn't think he did but would call a nearby shop (Sam's?) to see if they could help. I didn't have the assembly with me, but it was in my truck (~10 miles away). Wylie called the shop and said he could help. I told him I'd be back after we finished our ride to pick up the part. About 2hrs later, I stopped by the shop and Wylie had the part delivered within 5 minutes! He even put the brake assembly back on the bike for me! No charge! 5-star service! Good people! Wylie is awesome!

Great shop with knowledgeable and helpful employees. Great pricing for serious bike owners. They…read moreare located close to the Giant warehouse and can retrieve out of stock items or sizes within a day or two. Purchased a Giant Stance 2 months ago and I am very pleased.