So I went to buy a costume for my son today August 27th 2025 around 6:30 pm is already 6:59pm at this location in Redlands . 2070 W Redlands Blvd Suite A 92373
So everything was normal I came in with the Best attitude picked the sonic costume real quick then this girl that was helping me first had an add attitude I asked her a question. Which it was if I was able to exchanged the outfit in case it didn't feat( completely ignored) she stared looking at someone else for idk what reason, ok then she scanned my stuff and i paid her with $100 dollar bill and she said she didn't have any change in a rude way so I'm like ok well then let me go to the store next to it Which was food for less for some change, I came back and I'm already upset but I noticed all these girls are looking at me in a weird way, I went ahead and told another girl to help me which happen to be the so called (MANAGER) too bad I didn't ask for her name but she was white with like brown hair and blond.. I said hi I came back to get my costume because the other employee told me you guys didn't have any change and she just looked at me so bad, it was like she was already having a bad day because I heard her talking on the phone with someone else and yelling, but how is that my fault? We all gotta be profesional at our jobs whether you're having a shitty day or not! Anyway I'm like w e I'm just paying and leaving but I just wanted to let the manager know how the first employee made me feel because that wasn't right, I proceed to ask
Hey by any change do you guys have a manager today at this moment. then she raised her voice at me and said ( YEA ITS ME) not even did you have any concerns or anything like that? And I was like well I just wanted to let you know that the first girl that helped me first spaced out and ignored me when I asked her a simple question, I said I honestly didn't like her costumer service, she said WELL you can find the number of complaints on top of the receipt once you complete your transaction! I said WHAT ?! And she said yea well what do you want me to do I can't do anything .. like ok aren't you the manager? Your supposed to take care of clients like me. That just simply wants to purchase a costume like everyone else ? She said look let me finish your transaction so you can get out of here as soon as possible!?! I said WTH AND YOU ARE THE MANAGER? I said. Nvm I don't want to purchase anything .. she said that's fine YOU HAVE A NICE DAY WITH A SMIRKING FACE AND LAUGHING AND SHE SAID YOUR NOT ALLOW TO COME TO THIS STORE AGAIN I HAVE PICTURES OF YOU AND YOU CANT COME BACK ? Like what did I do? Her threading me of having pictures of me when I have my child ! And for what reason ?! Because you can't control your anger issues toward costumers? I am not tolerating none of this and hopefully the owner see this text and reach out to me, maybe see the cameras too ! Because she was not profesional at all ! Whatsoever she should be fire ! TERRIBLE EXPERIENCE WITH THAT GIRL EW she grossed me out read more