If you're looking for a place that has Halloween stuff all year around then you came to the right place this place is open all year you guys plus they have a bunch of cool stuff and the guy that was actually here today. Very cool guy made us feel welcome love the customer service he had if you guys are collector like I am and like horror stuff I recommend you come here. Check them out here in the city of San Bernardino. read more

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I always saw this store but never went in. Finally decided to go in and wow love the selection they have!!! And the things they have amazing!!! A must go Halloween all year round!!! Staff very friendly! read more

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The manager was SUPER helpful in helping us find a great couples costume! I said we need a "classic Halloween" costume and he suggested Frankensteins bride and the monster! He even suggested how to finish out my husbands costume! The staff is helpful and very nice!! They let you try the costume on so you don't have to worry about it not fitting! Will definitely come back. read more

Phantom Halloween Superstore - Costume shot - Costumes Near Me - San Bernardino, California

They take long to let u in and every thing is so expensive it like 40 bucks for a ghost face mask

Staff was so nice and helpful- and they had a large selection of costumes. Also fun fact the worker's brother was a producer of the nightmare before Christmas! read more

Phantom Halloween Superstore - Super sweet staff and customers! - Costumes Near Me - San Bernardino, California

Great place I have bought 7 masks thus far .. will continue to buy more as they stock more

Staff was friendly easy to talk to the keep the store nice and organized and have a positive attitude. The store is open all year round put this on your VIP list for costumes in case you need a costume out of nowhere. I like this store because there's a lot to choose from it's close to the freeway and you could actually see it off the freeway. They have so many things it's just fun walking around because you also get into the Halloween spirit which makes you want to come back and purchase your costume which is what I'm going to do. When I came home I was invited to a family creepy clown Halloween Birthday. And it's going to be fun because we're literally going to wear Halloween masks still covering our face I'm going to get a creepy clown mask. read more

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Came in with my husband to get some costumes & we decided on the Roman gladiator and Roman empress. Lisette was able to help us complete the costumes. Shout out to you girl! You rock read more

Phantom Halloween Superstore - Costumes Near Me - San Bernardino, California

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This basically a spirit Halloween but even smaller. Heard an employee say people were waiting 45 minute to get In this place? Ya cause it's so small. They barely have any kids costumes. Just go somewhere else Reply to the owner: Where are the "hundreds" of kids costumes at? There were a few different Marvel costumes and some Pokémon costumes. An entire aisle of face paint. An entire corner of decorations. I must have missed the hundreds of kids costumes, my apologies. read more

All sales are final! We came here the other day to look for costumes, and my daughter found a pink Wonder Woman costume. I didn't even think to pull it all out and check it, I just looked in the package. We got home and she went to put it on. Headpiece and gauntlets were missing. The silver color was worn off the belt completely. And the skirt had weird discolored lines through it. There were even patterns from the package ingrained into the whole dress! $34.99 for a piece of junk. And now I need to buy her a new costume too. Also while we were there, my older daughter was trying on a hippie costume, but it was messed up. The zipper was backwards and twisted up. No way you could zip it up and wear it. The lady said it must be a defective costume, put it back in the package, and hung it back up for sale! If you go here, thoroughly check the costumes and be very aware of what your buying. I don't want anyone else to wind up with a $35 mistake! read more

Phantom Halloween Superstore - $35 wasted - Costumes Near Me - San Bernardino, California

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Bad staff over prize and their size are wrong would never go back Cheap material Mm read more

I do not recommend shopping here!!! For covid reasons it's understandable you can't try on the costumes,with that being said don't shop here expecting to get an exchange or refund if the costume doesn't fit properly ALL SALES ARE FINAL!! which is ridiculous only sign posted is an orange sign in the front door which can be easily missed. No where do they have posted at registers sales are final. Very misleading. Take your business elsewhere like Spirit Halloween which clearly understands customer service and allows you to return items. read more

THE BEST HALLOWEEN STORE! So many different costumes, accessories, masks, makeup, and wigs to choose from! Their decorations are awesome, and the large animatronic decoration selection is amazing a very well priced! And don't get me started on the staff!!! Every single employee, from the manager to the new guy, is super friendly and ready to help you! Some of the best customer service I've ever experienced :) I had no problem getting assistance for things I couldn't reach, and was offered to have all my things held at the front for me. Two employees even helped me carry all of my goodies to the car. Phantom Halloween is the best when it comes to all Halloween needs, and the best employees! You guys are awesome, thank you for all your help!!!! read more

Visited last week to look for a kids Spider-Man costume and being excited to check out this all year Halloween store i was disappointed there was no kid size Spider-Man costume and the Spider-Man costumes that were there were open and messed with. I had read the comments from this place before but I expected to find good things and was disappointed read more

I have driven by this year round Halloween store for the last six months since it opened last season. I finally had some free time and was in the area, so I stopped in. The interior of the store was well organized. Every aisle was labeled by genre. Each section had men, women and childrens' costumes. Although I don't have little ones, I give Halloween Adventure Store a half a star for labeling the adult costume section because I know I wouldn't want to explain the "The Little Man in the Boat" to a child. I also noticed and this one was a big one for me as I have worked in a "for the season" Halloween store, that there was a large variety in costumes. In my previous work experience we usually carried the classics (vampire, cowboy, clown) and the new hot items (Jersey Shore, Lady Gaga). It also appeared but I didn't flip through each costume that there were multiple sizes. This was a problem at the store I worked in especially for the men's costumes. We were sent 70-80% XXL super hero costumes that you had to be the size of a defensive linebacker to wear. Lots of lost revenue there because if guys are going to buy muscles they want to look fantastic, not like they are wearing their older brother's hand me downs. The one employee working the floor when I wandered in introduced herself and was working the floor. She didn't ignore the customers even though we were all lookie loos and let me know about coupons they would likely have the closer it got to All Hallows Eve. Not a bad shop but make sure if you buy a costume that you are set on it because there are no refunds and exchanges only till a certain date. I would hope that as October approached they would get more inflatables and lawn displays since not everyone enjoys dressing up but at a bare minimum will decorate the front of their abode. read more

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"Now open 7 days a week year round!" As the florescent signs on their windows advertise, as well as one old review on here I now find....I didn't realize that 7 days a week was limited to Wednesday-Saturday. Thanks for allowing me to waste 20 miles of gasoline, however, I learned my lesson: don't trust what is advertised when you drive by one day, actually do the research before you make a trip out because some places advertise wrong. I'm sure the customer service is great, and the quality of the items are awesome as some have reported; however, it is frustrating to hear from many others it's open 7 days, see a sign on their door that says "we're open" as well as window paint claiming their open to find out they are CLOSED. Wouldn't mind so much if they didn't have a brightly painted advertisement of, "7 days a week" and "open year round". I understand the business aspect of being closed as well...still disappointed....maybe they were being festive by playing, "trick or treat"...sadly, we were tricked. read more

I love this store!!!!! Open all year around and they have all the best Halloween stuff you'll ever need!! Lisett is so nice and she help me over the phone and answered all my questions!! Thank you Lisett you made my day and I'll be in there soon hope your working so you can further help me. read more

After running around for hours trying to find a batman costume for my son, I decided to come here as a last resort. Luckily, I did find a batman costume, not the dark knight, but it will have to do. The cashier checked to see if all pieces were there and they were. But as soon as I got home we decided to try it on, and with further inspection I noticed that there were stains all over the costume like chocolate fingertips smothered all over the costume. I called them (2 hours later) and asked if I could just exchange it for the exact same costume with the receipt, being that I was JUST there and they said no. All I have to say is, I wouldn't recommend this place to anyone. They charge more than other costume stores and the quality is cheaper. read more

Very helpful to have a costume store year around. The young lady helped me find just what I needed!

They have pretty much every costume I could ever imagine. Plus decorations and other cool stuff. We go there on the regular. It's fun and interesting to see what we could dress up as next! read more

I have shopped at this store several times and the staff is very friendly and helpful. The store is very clean and organized and they have the biggest selection in costumes and accessories I have been able to find. I LOVE THAT THEY ARE OPEN YEAR ROUND !! They are the only store that I have been able to find the cool colored contacts from without having to shop online. They have costumes for all holidays and occasions like Christmas, cinco de mayo, and for our childrens school plays just to name a few. I tell all my friends about this store and recommend it to everyone. Thank you Halloween Adventure for opening a store in the Inland Empire. It is a true asset to our community. read more

I happened to be in the Inland Empire and needed some costumes for a themed birthday party. They had a great selection of costumes, especially the pirate section, as that is what I was looking for. I bought myself and my husband each a costume, accessories to match and hats. They were a HUGE hit at the party. The store manger was very helpful and allowed us to try the costumes on over our clothes, which was helpful. Now that I know they are open all year long and not just seasonally I will for sure make the trip to visit this store again! Thank you Phantom Halloween for providing a wonderful experience. read more

Tons of costumes at fair prices! Customer service was the best, I will definitely be back!! 10 stars

I went and got my Halloween costume at this location... Not only did they not have a fitting room to try on the costumes before you purchase them, they only allow you to take it out n look at it. Then when you purchase the costume they tell you final sale. I picked out a costume thinking it was in good condition when I took it out of the package but when I came home n tried it on I discover a hole in the gloves that came with it. N a hole in the seem of the dress. This place has cheap costumes that are over priced n they say final sale cause they know they are cheap. Super disappointed this place has gone down since a couple years ago. read more

I'm glad that a Halloween Store is actually opened year round and in San Bernardino! The staff there is very helpful and friendly and the selection that they have on costumes is amazing. Any type of occasion, Thanksgiving, Xmas, St. Patrick's Day, you name it, they have it! The store is really organized and they have all types of sizes for everyone. They also sell contacts so now, I could by my costume, make up, and accessories all at once without going to 10 different stores. During Halloween, they have an amazing make up artist that does a terrific job at face painting and gives you pointers on how to do them. This store is awesome to go and with a friendly and helpful staff to help me with any questions, why would I go somewhere else to buy costumes? Halloween Adventure is the place to go :) read more