The last few years I've been very disappointed because I would bring clothes in and be told to…read morecheck back in a couple weeks, or later. Whenever I would check back you weren't taking any clothes. I have Facebook and they say they post things on it but never see it. Recently I had a lot of clothes that have added up so I went in again and they said they would be taking clothes Oct 1st. I thought I would call ahead on Sept 21st asking if Oct 1st was still the drop off date. She said "no, we're full, we had 147 families drop off clothes so we aren't taking any more items" I was not too happy. They said it was posted also on instagram and didn't see it there either. I now have 5 bag full of clothes because your store seems like it's too full when I check in numerous times during the year.

This shop is wonderful! From clothes, to toys, to strollers, wraps, and more. They have everything!…read moreIt's a very well organized store by size and style everything sold is clean and in good condition. Staff is super helpful. My husband and I recently stopped in and found a basically brand new pack n play system for a great price. They helped us break it down and they even had the carrying case for it! Love that you can set up an appointment to swap what you have for store credit. This is a great option for families since babies grow out of things so quickly. Absolutely love the sustainability aspect.

I bought the cutest stuffed animal... a cow.... My great grandbaby loves it... just the right…read moresize.... So cuddly... Best kids store around....

I have to say,it's rare as hens teeth to get any kind of GOOD PROFESSIONAL service anymore,but I…read morewas incredibly surprised by this store. It was just an amazing experience from beginning to end,and all thanks to the young lady working the floor. Jasmine is a funny,courteous,knowledgeable,and most importantly professional young lady. She was patient with my questions and made sure to show me clothes and accessories that really matched what I was looking for. No hard upsale or pressure,and she was so freaking sweet. Just an incredible experience all around. Thankyou again,Christmas is going to be so nice because of you!!!

SHOP ONLINE OR DONT COME IN…read more Horrible horrible horrible experience, can we please get employees with name tags? I got charged incorrectly twice and I needed three associates to help correct one members mistake because he did not apply a discount that I informed in prior to him ringing me up. Maybe it's been a long day for them but damn it makes me not want to shop here again. I love old navy too cause they have great deals on pants. But at this point I'd rather shop online and avoid massive human error. Also not one person apologized for this inconvenience especially since it took over 10 mins to fix this crap experience.

I just had the best shopping experience at the Old Navy in Redlands thanks to Jordan (and the…read moremanager whose name I didn't catch)--you two were fantastic! Jordan took the time to walk me through getting the "Super Cash" deal (you know, that awesome percent-off coupon), even though the line was pretty long. I really appreciated their kindness and patience. They were friendly, upbeat, and made sure I understood all the details so I got the full benefit of the deal. It's rare to find customer service that goes the extra mile like that, but they absolutely did. Huge thank-you to both Jordan and the manager for making my visit so pleasant and stress-free. If you're heading to Old Navy in Redlands, look for these two--awesome people, awesome service!

Come give this store some 1 Love I.E The merchandise is…read moreFire!! Support the local businesses of Redlands!

I drove to Downtown Redlands to visit Deaux for some gourmet donuts. As I was getting out of my…read morecar, I found myself intrigued and fascinated with a shop that was on the other end of Deaux on the same block. On the outside window, it had what I thought at first was "I Love IE". Love was represented with a heart instead of the word. There was a cute heart-like logo that came with it. I decided to walk in to find out what this shop is all about and to satisfy my curiosity. I asked the nice young lady behind the counter, "What is the name of this shop?" She said it is "1 Love IE" where IE stands for Inland Empire. I asked about the story behind this shop. I love to hear about entrepreneurs or local business owners and their humble beginnings. The lady was kind to share a little about it. She was super friendly and helpful in every way. Thank you so much miss! This shop is very clean and organized. I was fascinated by the full wall of baseball-like hats with many different colors and designs on them. I didn't get a chance to take a closer look at the hats as I was in a rush to get the donuts and then have lunch with my dear Yelpie friends who have become extended family members (you know who you are). I'll have to return and check the hats out in more detail. Anyway, I ended up buying two cute women's T-shirts. Quality is good. Prices are reasonable for its unique brand. I'll definitely return to buy more as I love T-shirts. Like what J Hud (owner and creator of 1 Love IE) says, "Put your money where your love is". I second that! Love your story J Hud! Keep sharing your love for IE and promoting 1 love with the world. Thank you for seeing your customers as family members. I concur... let's make peace, give love, and have fun together always! LET'S GO...

You have to see it.... So many cute summer clothes....I got the cutest things for the 4th.... AND…read moresome jeans plus the cutest dark brown summer dress... You have to see it... you just have to!!! Staff is friendly, and efficient... Parking was even eas

Was introduced to this store a few years back by my cousin from Redlands. Every time we revisit…read moreNectar the vibe & visit only gets sweeter the add on little kid side is adorable & the customer service is always so sweet. They even gave me a free tote bag & sticker which I will be putting on my car I hope to one day bring my fam & kids here! Also kid friendly!

Shopping in store versus online is recommended. I ordered these heels online and received what…read morelooks like an employee grabbed the try on version and box from the shelf, threw it in a bag and delivered it. Really shocking and disappointing with the poor customer service with this purchase.

The service is extremely bad here!!! I was treated poorly when I was trying to return shoes…read more Apparently they don't do returns unless they "do you a favor" and they try to lecture you about it. I didn't grab the girl's name but it was a shorter Hispanic girl at register today. Horrible attitude didn't greet me when I said hi to her. She rolled her eyes at me and was condescending during the entire interaction with me and my partner. The value is terrible since you can go to Tilly's and get the same shoes for almost $10 cheaper. Rude service just don't shop here and they discriminate.

My son was happy to find the perfect outfit for his Valentine's date…read more He picked a nice pair of black slacks with tan stripes for the plaid pattern. Then paired it with a cream colored long sleeve button up shirt and a black vest to top it off. The dressing rooms are still closed, but fortunately all the clothes fit him perfectly. He totally loved the look and he looked so dashing in his new outfit. The prices of the clothes are affordable and even better when they're on sale. Hope you'll find something special for your special day too.

Manager is very rude. Was rude to the lady in front of me and to me as well. As a manager, he…read moreshould know customer service skills and being polite goes a long way. I believe his name was Richard.