This place a joy to wash my clothes in because there were great customer service from…read more The people who work there and there washers all worked and dryers were all hot to dry clothes properly

i don't recommend this place to anyone at all. it is now run by a shyster. and the lady who works…read morein the morning, Linda, steals money from the laundry. she has her own side business going on. she offered to finish out my laundry (i was in a hurry) for cash. at first i said ok. when i went to the counter to get my ticket, she wanted me to pay her by CashApp. I didn't want to do that and she got upset. she wasn't going to put my order in the computer at all! something fishy with this lady. i suspect that she's been pulling the wool over the owner's eyes all this time and doing things behind his back. of course the owner is probably turning a blind eye. he's just as crooked as she is i think. upon closer look at the washers, they are very nast and disgusting. there is mold and green slime around the rubber seal. i can't believe that i washed my clothes in such filth!! i will never return to such a nasty place. run and spend your money elsewhere!!!!!!!!!!!!!!!!!!1

We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

Parking is impossible spaces are all filled by people going to the thift stores around the corner -…read morethe washing machines are very expensive and the place is cramped inside - staff can be difficult - they do big business with towels from theaters and use have the dryers - side business hustle storing suitcases for the day from visiting hipsters to Austin - homeless traffic at times - in the summer they turn off the air conditioner inside - be prepared for the worst

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.

Great laundromat friendly helpful staff pretty straightforward the owners invested in quality…read moremachines that aren't always busted so you should only need to ask them for change or soap unless your dropping off your laundry for them to wash but they are very busy with that especially early in the week not overpriced like all the ones more inner city and the east side where you gotta worry about getting stabbed, robbed, or your car broken into VERY CLEAN place new machines and staff that's cool and welcoming in this rapidly growing city places like this are pretty rare definitely an old Austin vibe

Very unhelpful. Staff unwilling to even evaluate a request. Unless you need emergency regular…read morelaundry I would steer clear.

It has been many years ago that I used laundromats. But I finally had a couple of big items that…read morewere in need of a good cleaning. I had passed by BIG CLEAN on Mays St, Round Rock. As I remember from college days laundromats were usually ugly, grimy, and felt vulnerable. When I went into Big Clean I was shocked. The place was bright. clean had a/c running. Lots of washers and dryers all worked!!! It was a total opposite from what I was dreading about going to a laundromat. It was amazing. Have no hesitation about going to the Big Clean it is really nice. I highly recommend it.

My washing machine started flashing codes like gang signs, so off to the laundromat I went. I…read morepicked The Big Clean since it's close to home and had solid reviews. Last load is at 8:30 PM every day. They've got single, double, triple, four, six, and ten load washers. The ten load machines are the best value, but there are only two of them, so plan for that. They also have two big dryers, but every dryer comes with a fee schedule that feels like an elementary school word problem. One dollar gets you four minutes to start, then twenty five cents for each additional two minutes. If you want about thirty minutes, you're looking at roughly $4.25. The smaller dryers $.25 for every 2 minutes, so $3.75 for thirty minutes. Getting them started can be a little finicky. (Ask for assistance) Now for the good news. The staff is genuinely kind, and the whole place is spotless. That alone makes the chore a lot less painful. The bathrooms are clean, no code required, and clearly taken care of. I'm pretty sure they offer wash and fold since the employees were constantly folding, wiping machines, or sweeping. The machines that are working run well, and the ones that are down are clearly marked. There's plenty of seating and rolling baskets to help you haul everything around. The only real drawback is the parking. The shopping center is small and the parking lot is even smaller. If you have mobility challenges, small kids, or a ton of laundry, getting a spot might be a pain. They do have WiFi, which is great because cell service in the building is weak. I can see this place turning into a zoo during peak hours, so timing matters. Overall, if I need a laundromat again, I'll be back.

I never thought I'd find myself back at a laundromat, but here I am --with $37 on my account from…read morethe last time. There are four Spinzone locations-- three being in Austin, one in Round Rock-- and out of the three in Austin, this one feels the safest. Spinzone has created an online interface that can be assessed via mobile. Though convenient, there are several kinks with the app that needs improvement. A few flaws include: not being able to reload funds to your account, the app constantly crashing and requesting you to log in, and the difficulty navigating between pages. If you're using the mobile app, you can choose the machine that best suits your laundry needs. For washers, they offer 20, 30, 40, 60, and 80-pound capacity options. For dryers, you can select from 30, 45, and 70-pound capacity machines. The washers can run pretty pricey. For an 80 lb load, I paid almost $14 on a regular wash setting. However, the dryers are fairly affordable. For a 70-pound load, it only cost around $4. The process is pretty straightforward: 1) find the washer &/or dryer that fits your clothes 2) load them and lock the door 3) follow the prompts on the reader 4) add your detergent 5) adjust the wash/dry settings 6) hit start. My heavy load washed in just 20 minutes, and drying took no more than 45 minutes! Unfortunately, if you have a heavy load, the dryer door may not stay closed... we found our dryer to be open and our clothes spilling out when we returned. Note: these are commercial dryers, so the heat can get really intense and may melt certain fabrics. Unfortunately, my mattress cover didn't make it...

Good safe place to do laundry.well lit and secure environment. 24/7 locations available in Austinread more

Great place, great staff! I originally planned on going there just a couple of times until we…read morepurchased a new washer and dryer for our remodeled home out in the country we had just moved into. But, in those two trips I thought why in the world would I wash clothes any other way now? With a huge king blanket, sheets, lots of clothes and towels each week it takes about 2 to 2.5 hours there of washing, drying and folding as opposed to....,probably 8 to 9 hours of being stuck at home over the weekend waiting on the one washer and dryer to finish. Not only that, but most of the time we're in a drought situation and with a well, we have to be more conservative with water use. It has now been over two years that I've been going there. Depending on which day I'm there I can always count on seeing the same really sweet and helpful people. It's easy to go in, load the card given to you with $ and start washing. Love the oversized washers and dryers available too.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

So our dryer broke about 2 to 3 weeks ago so I have had to go here a few times to keep our clothes…read morewashed and dried. The staff is always friendly and helpful, they have quite a few washing machines though there are a few broken ones and at least one that can't get hot water but works otherwise. The whole back wall is dryers which seems like plenty and would be if it were not for inconsiderate people. Most days I have gone managed to be a weekday so no bad. This last visit was on a Sunday afternoon and it was packed. Barely found a parking spot, but my big issue was the dryers. So many had clothes sitting in them, the cycle done but no one taking care of it. Not a great look when it is not busy but when it is so busy there are no open ones do better. I wish the laundromat had some kind of rule or did something if it is sitting there too long, at least when it is this busy. But otherwise it was fine. None of the TV's have ever been on, though that is one of the selling points on the wall. The first visit back in 2019 had one of them going. Since then not at all. They do sell cans of soda, water, and chips if you are going to be there for a while.

I used to really like this place. It was so clean and well taken care of; it wasn't like laundry…read morewas ever fun, but it was definitely okay at Washatopia. I come here frequently because of their big machines but now some of the same machines week after week have the same issue with no hot water or only can run on the light cycle. At least 1/2 the dryers are full of clothes someone has left, the floors are dirty, and there is so much lint dust. The staff are busy doing laundry but are helpful when needed. The customer service has not changed, it is still top notch. Bottom line, weekends are messy. I'll try to stick to during the week and that might help.