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    Spigen

    3.6 (34 reviews)
    Closed Closed
    Updated 2 months ago

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    Justin S.

    I purchased the spigen liquid air for my iPhone 8 Plus I love souvenir have had this brand since 2010. Recently I accidentally knocked my phone off my desk at work and discover a hairline crack on the back. Now this liquid air case states that it protects against drops so I called souvenir support which then printed my to email them which I did support@spigen.com so a few days goes by and no reply so I call back and press zero when printed to speak with someone at the front desk. 6 phone calls and 4 emails later with my concern about my phone being crack while using this case that's suppose to protect my phone and no reply is very disappointing. I may even go back to otter box now.

    warranty replacement
    Jeff H.

    Ordering direct or thru Amazon - was always a speedy delivery. 5 stars for warranty replacement. A few emails back and forth and they shipped replacements to me quickly. No need to return the original broken ones (just emailed a photo) Maybe the cases break easily, but they've saved my phone from drops plenty of times.

    ROSE GOLD
    Erica J.

    I hate having cables strewn across my bed so I'm very excited to try out the wireless charger! The power bank I got us also super cute! Rose Gold is definitely an immediate eye catcher for my inner feminine self

    The bottom folds and can insert up to two cards? I just like putting my ID ~ very convenient and sturdy case! I love it!
    Tiffany N.

    Love love love!! This place~ ordered online two cases for my new Iphone 7s Plus phone that I recently got for black Friday. I got one rose gold case with a folding bottom that holds the ID & card. And i got one transparent case with gold edge protectant ; both were great condition & really sturdy! ***But I must warn you,, with cases like the edge protectant, you MUST read the manual first and put it on GENTLY! *** It is fragile and can break but thats just how its been for those types of cases!! So just be patient ~ but def will be ordering here again! Great prices, strong and aesthetically pleasing cases :) def recommend!!!

    Diana C.

    Spigen provides high quality cases with affordable prices. I love their luxurious color scheme that matches my iphone. Also recommend their style ring which also provides magnetic car mount function. Love their products and I would definitely buy if again and get it for my family.

    Veck M.

    From my experience they make very good products and the attention to detail on the product they sell is perfect I have purchased numerous cases from them and I have very happy with the product. The pictures posted seem to be more user negligence rather then product quality in my opinion

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    7 years ago

    great cases to protect my xs max and great customer service! i would definitely buy from them again!

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    Ask the Community - Spigen

    Review Highlights - Spigen

    I only needed the little kick stand thing for my phone and they simply sent me an entire brand new case.

    Mentioned in 3 reviews

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    Best Buy - Costa Mesa

    Best Buy - Costa Mesa

    2.2
    (784 reviews)
    9.3 mi
    $$

    I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

    We ordered 2 wine refrigerators 3 weeks ago that were due for delivery on May 11. I received a call…read moretoday from someone who clearly has no idea what customer service is and they told me they me delivery I was expecting in 2 days was being pushed out 2 weeks because the manufacturer just shipped the unit. So we are getting one refrigerator on Monday and the other one in 2 weeks.... They of course had no idea what went wrong or why they are telling me about this 48 hours before I am getting f my complete delivery. The worst part is they clearly don't care because they have no idea what customer service means and it's truly very unfortunate because they don't know how to take care and support their customers. Plus they will never respond to this review due to there lack off concern for the customer....

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    Best Buy - Costa Mesa
    Best Buy - Costa Mesa
    I was very disappointed by the behavior of the Apple

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    I was very disappointed by the behavior of the Apple
    Best Buy

    Best Buy

    2.6
    (687 reviews)
    6.4 mi
    $$

    I had an impressive, attentive, and highly efficient experience with Sean, the Store Manager from…read moreBest Buy Tustin, who, fortunately, was working at the Orange Best Buy location today. I came in on a tight time schedule and told Sean exactly what I needed. He listened first, then acted. He did not try to upsell or redirect me. He stayed focused on my request and handled it immediately. What stood out most was how intuitive and efficient he was. He explained everything clearly and concisely, giving me the key information without wasting time or relying on a scripted pitch. He is extremely knowledgeable and knows how to communicate in a way that respects the customer's time. In many retail situations, you end up having to repeat yourself or push back on suggestions you did not ask for. That did not happen here. Sean understood the assignment, executed it seamlessly, and had me in and out in about 20 minutes. Sean is the prototype of how sales and customer service should be done. Professional, sharp, and fully aware of the customer's situation. Thank you again, Sean. I truly appreciate your help. Desireé

    No one wants to do a return or stand in the pickup line the day before Christmas…read more That said, it was a completely painless endeavor due to this location's organization and enough manpower to prevent chaos. Greatly appreciated!!! Additionally, they gratefully had exactly what had been requested from Santa and it was competitively priced. Hope this brick and mortar survives!

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    Geek squad
    Geek squad
    Best Buy
    Best Buy

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    Audioquest

    Audioquest

    3.7
    (6 reviews)
    6.4 mi

    THEY STAND BEHIND THEIR HIGH QUALITY PRODUCTS…read more Before moving into our new home, we added a custom media room with an amazing kick-butt surround sound system -- we l o v e loud music and movie theatre sound! We purchased a 33' Cherry Cola AudioQuest Cable to connect it all, as it came highly recommended by a number of A/V professionals. Our AV Tech/Electrician installed the new speakers, cables, and big screen OLED. The components were hooked-up, remote controls programmed, and the ceiling re- spackled and re-painted. New leather furniture was laid out accordingly. We were ready for the Ultimate AV Experience. Less than a month later the Cherry Cola Cable failed when a pin in the HDMI dropped (confirmed by our Tech). Since AudioQuest has a lifetime warranty on the Cherry Cola cable I wasn't too worried, although I was not looking forward to the extra expense of digging-out and replacing the original cable. I had been given completely wrong information by Best Buy on how to handle the replacement, which caused a super lengthy delay. BUT once I was able to contact AudioQuest directly, Steve had a replacement ready to ship within minutes!!! Thank you, Steve from AudioQuest, for providing such prompt and courteous Customer Service and for taking the time to ensure we were completely satisfied with the outcome. Your level of Customer Service is like a unicorn in this post-covid era, where true customer service is all but extinct. AudioQuest stands behind their high quality products and has amazing customer service, ready and willing to answer questions and/or to resolve any issues

    I wrote the Audioquest customer service department three times regarding a power conditioner I…read morepurchased from them. I got no response to any of these inquiries. Fortunately, I was able to get technical support, specifically regarding my Audioquest product, from the Parasound customer service department. Stunning that a totally unrelated company is more helpful than the actual manufacturer.

    Photos
    AudioQuest Lifetime Warranty was honored by a wonderfully responsive Customer Service team.
    AudioQuest Lifetime Warranty was honored by a wonderfully responsive Customer Service team.
    Audioquest

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    Target

    Target

    3.0
    (346 reviews)
    5.1 mi
    $$

    It's not too bad of a Target but I will say that the location makes for slight difficulty when it…read morecomes to parking during busy hours. The associates are also relatively to themselves and not really all that friendly, but they also are just doing their job so I can't really fault them for just showing up to do their work (for example, when the lines are backed up no associates really tell people in line to go to other registers). I do like that they have two entrances which makes it easier to park on either part of the parking lot and still be able to enter the store without any issue. Selection wise, this store always has a good stock of items. Anything ranging from your typical supermarket goods (candy, produce, etc.) to pedialyte popsicles to deodorant, they truly have it all. The aisles are well maintained and stocked up too, and I enjoy how the back corner of the store will always have seasonal items, such as items for Christmas or Back-to-School. The pricing is reasonable and Target offers a little bit of everything for everyone, such as the bargain bin up at the front of the store to using the Circle app to find discounts / coupons for current items. This is my go-to Target location and would certainly return for any other general goods that we may need.

    I've been a loyal Target customer for over 20 years, but my recent experience at the Irvine…read morelocation was incredibly frustrating and unprofessional. I went to purchase a Breville coffee machine (BES870) that was clearly marked on sale for $319.99. I even have a photo showing the price. However, when I got to the register, it rang up as $550. I went to guest services, where Angie assisted me. Instead of helping, she accused me of placing the sale sticker myself and said they couldn't honor the price because it was "labeled incorrectly." Her tone was rude and dismissive, and she refused to offer any compromise--not even a partial discount. Target is known for its customer service, but there is no customer service at this Irvine location. I was shocked to be treated like a liar after two decades as a loyal customer. I did not place that sticker, and I welcome a camera review to confirm that. I expected better service and fairness. Very disappointed.

    Photos
    Just some of the dangerous young people who start fights. 2 more of these guys for a total of 4, chased me using their ebikes.
    Just some of the dangerous young people who start fights. 2 more of these guys for a total of 4, chased me using their ebikes.
    Perfect for any "Hamilton" fan!
    Perfect for any "Hamilton" fan!
    Target

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    Spigen - electronics - Updated June 2026

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