We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

It's been awhile since I was there. They are very friendly…read moreand knowledgeable with decent prices. Worth the drive over to see what they have.

Last of a dying breed. If you have electronics projects or needs, they probably have what you need…read moreand are very helpful. I hope they stick around.

OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

Way way way way overpriced. Takes full advantage of customers. The total parts price was $58 but…read morelabor cost $600!? Even if they're charging $100/hr there is no way it took 6hrs to put 2 new wires in. This place is a scam!!!

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

I scheduled an appointment specifically to have the cracked screen on my iPhone replaced, so they…read moreclearly knew what the appointment was for ahead of time. When I arrived, the Best Buy rep told me they first needed to run a diagnostic to make sure the screen could even be replaced. No problem. A few minutes later, he tells me, "Great, it passed the diagnostic. The only thing I'm concerned about now is whether we actually have the screen in stock because we've been short on inventory." And of course... they didn't have it. So you mean to tell me I scheduled an appointment specifically for a screen replacement, drove all the way there, waited for the diagnostic, and only THEN you decided to check whether you even had the screen available? Why couldn't someone check inventory beforehand and call me? Or at the very least, check as soon as I arrived for my appointment? Complete waste of time and extremely poor planning. Ridiculous.

I haven't been in an Office Depot in years! I needed to have a few things printed for an event and…read morethe printing service here has great customer service. I ordered online and picked up in store. There was an issue with my order (tech problem, not an error on their part) and they fixed it in 2 minutes. I'll be back for my future printing needs.

If you have a special printing project & confused about printing & paper options, this particular…read morelocation has THE BEST customer service. Find out when "Jesse" is working because she is knowledgeable, helpful & straightforward with timing. I think she's a Manager. Although I live closer to a Kinkos & Staples print center, I would rather drive an extra 20 minutes to get service by this Office Depot. The store was recently remodeled or new staging, & the aisles look well stocked/organized with standard office supplies. I'm also going to mention that a few years ago, I had a bizarre incident where an aggressive elderly man started verbally attacking me while in the checkout line. The staff quickly took action & escorted the person away. An employee offered to walk me to my car because the situation was so intense. The store manager David was well trained to de-escalate the issue. I hope the Office Depot corporate team knows how special this staff is!

Even though the reviews rate it at a low. When I went to buy a new canon camera. I was assisted by…read morethis cool handsome dude named Matthew. He not only talked to me as a customer but also as a person. He made me feel welcomed in the store and valued as a guest. We begin to discuss things about the camera I was trying to get, my needs, my trips, and photography. I even informed him about a fuji camera EVO he didn't know about haha and he might consider for himself. Overall, he gave me the best experience from customer service, signing up for a rewards program to save money and earn perks from BB, and even reaching out to other stores to obtain the camera I wanted since it wasn't in stock at the Tustin location. The other employees were decent too...but I'd come again to shop here if Matthew is there! Overall, if you see this Matthew (Matt) you are one pretty cool young dude and your superiors should give you a raise or something.

I am extremely disappointed with my experience with Best Buy, especially because what should have…read morebeen a simple pickup order turned into an incredibly frustrating situation at an already difficult time for our family. We ordered a tablet and keyboard for pickup because the Best Buy website indicated that the order would be ready within one hour. My niece starts her first day of university tomorrow, and these items were a gift from her grandmother to help her start school. We were also dropping my niece off where she will be living for school and then returning home, which is not close to this location, so the advertised pickup timeframe was an important reason we placed the order this way. After almost three hours with no update, I called because I noticed the store would be closing in approximately 30 minutes. The automated system told me that the order was still being worked on. However, when I eventually spoke with an employee at the store, who I believe was named Laura, I was initially told there was a hold because my mother's bank had not paid the transaction. I work for the financial institution that issued my mother's card, so I am familiar with how our transactions are processed. The funds had already been taken from her account, and she had received no call, email, text message, or mobile banking alert indicating that the bank had declined or placed a hold on the purchase. When I explained this, the explanation suddenly changed, and I was told that it was actually a Best Buy team that needed to review the transaction further. I asked what additional information was needed so we could resolve the issue. The employee said she did not know. I asked if I could speak with the team reviewing the transaction so I could provide whatever they needed, and I was told that team does not speak with customers. I even offered to bring my mother to the store with her identification and the physical card used for the purchase and was told that would not help either. At that point, I was left wondering what exactly a customer is supposed to do to resolve a hold when no one can explain what is being reviewed, what information is needed, or who can actually help. The reason we placed the order for pickup rather than simply bringing my mother with us to shop in person is also important. My grandmother is currently in hospice and her condition has been getting progressively worse. Today, she had been running a fever, and we did not want my mother to have to leave her mother's side unnecessarily. She simply wanted to buy her granddaughter a tablet for her first day of university and make sure she started this new chapter on a positive note. What made the experience even more disappointing was the customer service. I felt that the employee I spoke with was extremely dismissive and showed very little interest in helping find a solution. When I asked to speak with a manager or supervisor, I was told I could not speak with one directly. The employee then placed me on hold to ask whether a supervisor could call me back and assured me that I would receive a call within a few minutes. That call never came. It has now been approximately two hours since I was promised a callback, the store has long since closed, and no manager or supervisor ever contacted me. My niece now begins university without the computer she expected to have because she did not bring her previous laptop with her, believing we would be picking up the new one today. We also live far enough away that simply returning during the week is not an easy solution. I understand that fraud prevention and transaction reviews exist for a reason, and I have no problem with a company taking reasonable steps to verify a large purchase. What I do have a problem with is advertising a one-hour pickup, providing conflicting explanations about a delay, giving the customer no way to resolve the issue, refusing access to anyone who can explain what is happening, and then promising a manager callback that never happens. A simple delay would have been frustrating but understandable. The complete lack of communication, accountability, and willingness to help is what made this experience unacceptable. At the very least, I expected someone from management to follow through on the promised phone call and attempt to find a solution before the store closed. That did not happen, and this experience has left me extremely disappointed with Best Buy.

THEY STAND BEHIND THEIR HIGH QUALITY PRODUCTS…read more Before moving into our new home, we added a custom media room with an amazing kick-butt surround sound system -- we l o v e loud music and movie theatre sound! We purchased a 33' Cherry Cola AudioQuest Cable to connect it all, as it came highly recommended by a number of A/V professionals. Our AV Tech/Electrician installed the new speakers, cables, and big screen OLED. The components were hooked-up, remote controls programmed, and the ceiling re- spackled and re-painted. New leather furniture was laid out accordingly. We were ready for the Ultimate AV Experience. Less than a month later the Cherry Cola Cable failed when a pin in the HDMI dropped (confirmed by our Tech). Since AudioQuest has a lifetime warranty on the Cherry Cola cable I wasn't too worried, although I was not looking forward to the extra expense of digging-out and replacing the original cable. I had been given completely wrong information by Best Buy on how to handle the replacement, which caused a super lengthy delay. BUT once I was able to contact AudioQuest directly, Steve had a replacement ready to ship within minutes!!! Thank you, Steve from AudioQuest, for providing such prompt and courteous Customer Service and for taking the time to ensure we were completely satisfied with the outcome. Your level of Customer Service is like a unicorn in this post-covid era, where true customer service is all but extinct. AudioQuest stands behind their high quality products and has amazing customer service, ready and willing to answer questions and/or to resolve any issues

I wrote the Audioquest customer service department three times regarding a power conditioner I…read morepurchased from them. I got no response to any of these inquiries. Fortunately, I was able to get technical support, specifically regarding my Audioquest product, from the Parasound customer service department. Stunning that a totally unrelated company is more helpful than the actual manufacturer.

I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

It's not too bad of a Target but I will say that the location makes for slight difficulty when it…read morecomes to parking during busy hours. The associates are also relatively to themselves and not really all that friendly, but they also are just doing their job so I can't really fault them for just showing up to do their work (for example, when the lines are backed up no associates really tell people in line to go to other registers). I do like that they have two entrances which makes it easier to park on either part of the parking lot and still be able to enter the store without any issue. Selection wise, this store always has a good stock of items. Anything ranging from your typical supermarket goods (candy, produce, etc.) to pedialyte popsicles to deodorant, they truly have it all. The aisles are well maintained and stocked up too, and I enjoy how the back corner of the store will always have seasonal items, such as items for Christmas or Back-to-School. The pricing is reasonable and Target offers a little bit of everything for everyone, such as the bargain bin up at the front of the store to using the Circle app to find discounts / coupons for current items. This is my go-to Target location and would certainly return for any other general goods that we may need.

Wow, I am still frustrated about what happened at Target recently.I had some time to kill, so I…read moredecided to swing by Target just to browse--you know how it is, you don't necessarily need anything, but you just want to look around. I picked up some apples and a few other things, and as I was walking through the health section, I noticed that Dave's Killer Bread bars (which are usually pretty pricey) were on sale. The tag said "Buy One, Get One 25% Off." Naturally, when you see a sale, you want to take advantage of the deal, so I grabbed two boxes.But when I checked out and looked at my receipt, I realized I had been charged full price for both.I went over to Guest Services to ask about it, and the employee told me that I needed to go back to the aisle, find the 25% off item, and take a picture of the sale tag to show them. Honestly, I was already annoyed at this point. Usually, wouldn't a store employee just radio a coworker to go check, or go look themselves? Instead, they made me walk all the way back to take a photo. Since there was only one person working at the counter, I tried to be understanding and thought, "Okay, maybe they're just too busy," so I walked all the way back, took the picture, and brought it back to show them.That is when they told me the sale had actually expired yesterday, and they casually said, "Oh, we need to take that tag down."Okay, but I literally bought two boxes specifically because of that tag. Isn't it their fault for leaving an expired sale sign up? When I asked if I could still get the 25% discount since the mistake was on them, they flat out said no.At that point, I felt so insulted. Why did I have to walk all the way back to take a picture, and why did I buy two boxes in the first place? Am I a Target employee now? It left such a terrible taste in my mouth.Of course, I know they aren't legally obligated to give me the discount. But if that's the case, they should do a better job of taking down expired tags instead of confusing customers and making them do the legwork. Honestly, things like this happen from time to time at other supermarkets, too. I get it--employees get busy, mistakes happen, and things slip through the cracks. But the employee's attitude and how they handled the situation was what made me leave one star review

Called and Sam came the next day on time. Explained if it was this it wasn't worth fixing and it…read morewas that it was. Turned out it was that took the TV had to order the part from New Jersey but was back within three days and it works great. Easy honest straightforward and they saved thousands by not having to buy a new TV

Horrible experience. My wife went to recycle 2 TVs and an unkind older man told her it would cost…read moreher $30. When she said nobody informed her of that when she called ahead, he said "but did you ask?" Like she's an idiot. How would she know to ask? Should she have expert knowledge of the "pay to recycle" business? He was rude. If you're looking for normal customer service, we don't recommend this place.