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    5.0 (1 review)
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    Best Buy - Cerritos

    Best Buy - Cerritos

    2.4(475 reviews)
    1.5 mi
    •$$

    I had such a wonderful experience working with Therron at Best Buy! From the very beginning, he…read moretook the time to help me make the right decision on my purchase without ever making me feel rushed or pressured. What really stood out was his outstanding customer service after the sale. He promptly returned my calls, followed up with me, and made sure all of my questions and concerns were addressed. His communication and attention to detail truly put my mind at ease during the entire process. It's rare to find someone who genuinely cares about their customers and follows through every step of the way. Therron went above and beyond, and I sincerely appreciate his professionalism, patience, and kindness. If you're shopping at Best Buy, I highly recommend asking for Therron. He's an incredible asset to the company, and I couldn't be happier with the service I received!

    First off their employees lie to you. I specifically asked how long I had to return. They said 30…read moredays from the day I get it. We go to return it and we never opened it and they refused to return it and it hasn't even been 3 weeks. I never opened the package. Also make sure you wear pants if you go inside. The store is infested with bugs. When we went in to purchase I mentioned I feel like there's bugs crawling on me and the employee straight out said "oh yeah we have all kinds of bugs like flees and mosquitos." I got bit to holy hell. So when we went in tonight to return and they denied us they had all kinds of homemade sugar water and other crap trying to trap all their bugs. Disgusting to say the least. The manager is liar and doesn't know how to do his job. Best Buy must be going out of service if this is the kind of people they hire and their cleanliness. I would give zero stars if that was an option. Buyer Beware!!!!

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    Best Buy - Cerritos - Cerritos, Best Buy

    Cerritos, Best Buy

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    Mini Apple home pod

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    Best Buy

    Tap Electronics - Tap Electronics

    Tap Electronics

    4.0(72 reviews)
    1.7 mi
    •$$

    I am NOT impressed with the level of customer service and have NOT had a good customer experience…read morewith this company. I have an older Roland digital piano that I use for gigs. Recently, I needed a small part of the case that had broken off due to plastic fatigue. I contacted Roland customer service and they told me to contact an authorized service center in my area. I decided on Tap Electronics and was communicating with Sal. He asked for the serial number and part description which I provided. He said I would need to bring the board into the shop. I felt I didn't need to do that as it was just a plastic part of the case that screws onto it. I expressed my annoyance and Sal stopped communicating with me. I contacted ANOTHER service center and they are fantastic! They sent me an exploded diagram of the board to confirm the part I need. I texted them back right away confirming. They are reaching out to Roland in Japan to find part availability and pricing. I don't know what the hell is wrong with Sal.

    Called them on advice of tascam told to speak to Sal left him a message he calls me back and leaves…read morethis message: that was the worst voicemail greeting ever and hangs up. I called number back to a hostile guy and asked who he was said his name was Sal so I hung up. Not getting my business after this unprofessional response. Tap Electronics Sal is costing your company business but I am sure you don't care if you are hiring people like him in the first place. Tascam has been made aware ....

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    Tap Electronics - Yamaha Stereo receiver and EQ

    Yamaha Stereo receiver and EQ

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    Target - 32 oz. Pumpkin spice oat milk

    Target

    3.0(248 reviews)
    2.7 mi
    •$$

    This is one of my go to target, especially because they have 6 of the super fast Electrify America…read morechargers! The inside is relatively nice, most of the aisles sorted and not in disarray, plus walkways are clean and cleared of anything. I usually go for coffee and snacks, and they have everything I typically am craving at the price that I'm expecting, so yeah! The staff, or at least the closing staff, are all really nice! I went by one night right before closing to buy some graham crackers and use the bathroom. I felt so bad because I went in around 10:52PM, but they didn't make me feel rushed or bad about it or anything. It's a small gesture, but I appreciated it. Their bathrooms could definitely use some work, but it's a public restroom that people are allowed to use so I can't really flag them for that. The outside area is not necessarily the safest at night either (there are homeless people who linger around the lit area of the store and just around in general). That's one of the biggest downsides to this location, but again, that is not necessarily fully in their control. All in all, not a bad location! The staff members are nice and the floor area is generally clean. Will probably visit again soon :-)

    I am a bit disappointed with the pick-up service at this location. I put in a pickup request online…read morefor a two-count claw clip set. Mind you I paid $16.30 for this item, almost $20. Not cheap at all. After picking up the claw clips, I go back to my car. And as I am checking it, I noticed one of the claw clips was not clamping properly, but the other claw clip was. I immediately go back to the guest services counter. I show the defective claw clip, to the female employee, who helped me. I asked her if I could do an exchange, for another set of the exact same claw clips. She asks me to wait at the counter, because she needed to talk to her supervisor first. Finally her supervisor shows up, and he tells me to go find the claw clips I wanted, and then return to the guest services counter. After finding another of the same set, I go back to the guest services counter, to do the exchange. The same male supervisor, then starts asking me, all these unnecessary questions. It was as if he didn't believe me, when I said the first set of claw clips, were defective. He also came off like he thought, I was trying to scam them or something. I show him the first claw clip set that had the defect. He "let" me do the exchange, even though it was technically, their fault to begin with. This male supervisor (short stocky 30 something year old Hispanic guy with glasses) didn't offer acknowledgement, apology or anything. Excuse me, but telling the customer to go look for an item themselves, kind of defeats the purpose of customer pickup...Not only that, but the employees should have very well examined, and inspected the item, before giving it to me. Last time I checked, items for pickup, should be in new and pristine condition, when given to the customer. If I knew I had to go into a giant store to look for an item myself, I would not have requested customer pickup. Also, this target has a bunch of weirdos and homeless people, who like to hang out in the parking lot. It makes you not want to go there, after a certain time in the day. I don't think I will do another pickup at this location.

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    Target - Half gallon nondairy oat beverage

    Half gallon nondairy oat beverage

    Target
    Target

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    Best Buy Outlet

    Best Buy Outlet

    2.9(43 reviews)
    5.9 mi
    •$$

    We went shopping for a fridge and gas oven, and I couldn't believe the selection they had! There…read morewere so many options to choose from, along with some really great discounts. I highly recommend checking this place out if you're shopping for appliances. Be sure to ask for Steven! He was incredibly helpful, knowledgeable, and made sure everything we purchased had all the features we needed. He made the entire process much easier and was very kind and professional. We had a great experience!

    Wow talk about downhill quick. Best buy did not know that our current pedestals we purchased from…read morethem would not work on the new machine and when the install team showed up they were dumbfounded. So the team told us to call the store and order a stacking kit which we did and they scheduled a time to come back for the install a week later, well here we are... Turns out the kit that was sent was wrong and was not compatible the install team said"they should have known better", but apparently NOT!!! So the only option was to stick the new machine on the ground, NOT what we signed up for.. The install team wrapped and left, we decided to run out first load and guess what? The brand new dryer is DEFECTIVE!! it sounds like it came from a junkyard, I'm starting to think all of this was intentional... I can no longer ship or endorse Best buy, they are actually Worst Buy. Oh and it gets worse, called Corporate to try and get someone out here to either fix or exchange, this DEFECTIVE product that sounds like a trash can being dragged down the street when you use it, no help!! We decided it's best to just cut our losses and return the dryer and but elsewhere, somewhere that appreciates our business.!!

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    Best Buy Outlet
    Best Buy Outlet
    Best Buy Outlet

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    Asource - electronics - Updated October 2026

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