If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

I've had Spectrum Business Internet for over four years. The service itself is all well and great…read more Speed is wonderful and as long as you don't need customer service everything is fine. We're in the midst of moving to a new location, and the new location is not serviced by Spectrum. I'm not happy to HAVE to leave Spectrum, but boy did they burn their bridges today. I called to cancel my service EFFECTIVE next month. As soon as the call finished, I returned to my computer to continue what I had been doing, only to find I had no internet. I redialed *the very same number* I had just disconnected from, and the automated system says something along the lines "we recognize your number as a residential customer ...." [um, no, I'm a business customer but okay let's keep rolling]. I won't detail the conversation, but each person I spoke with transferred me to another person. At the end of the 35 minute phone call I had spoken with FIVE different people before they reconnected my internet. I'll miss the high speed - but I am hopeful that my new LOCAL internet service will provide me with top notch customer service.

This is the worst company ever! I was a customer for around 8 years. They kept increasing the cost…read moreof my internet over and over again. I had to call and ask why, and apparently the promotion had ended. My only choice was to threaten to cancel or actually cancel and sign up again. The price for my internet reached over 100$ for 300mbs. Can you believe that??! I finally canceled, turned in my equipment and they said I had an old modem from years ago that was replaced still on my account. The person in the store told me not to worry about it because it was old and several generations ago and that spectrum didn't provide any information regarding returning the old modem. Like they did that on purpose. Several months later, they just charged me $90 for not returning an ancient modem. A real FU on the way out for a customer of over 8 years. This f*cking company! The worst.

I have been a customer of GBIS for years and want to commend them for their great technical…read moresupport. Jeff and the rest have always been so patient and knowledgable, taking me from dial-up (back in the day) to DSL. And now they have more hi-speed options. Bravo, everyone!

Other than the one time they turned my information over to the Secret Service, the internet service…read morethey provided was great! Fantastic tech support department they had also! I highly recommend these guys. Much better service and support than you'll receive from the Telco's.

Over the past 12 years or so I've had the pleasure of working with Credo on many computer related…read moreissues. Items like bringing my computer back to life (many times), transferring data from and old computer to my new one, or the most critical of all .... getting my iTunes back up and running. Many, many thanks to Eric, Michelle, and the whole Credo team. Great people to work with.

The team at Credo recently upgraded my Windows10 computer saving me time and money. The original…read morehard drive was showing signs of age and the general consensus of the on-line support community was to transition to Windows11 with the purchase a new computer. "Do I purchase a new car simply because the tires are worn?" is my perspective. The level of communication demonstrated by Noah and Cerita was unexpected and refreshing for this first-time customer. I explained what I expected needed attention and received a couple of solid pricing options given the age of the equipment and my general computing needs. Not all of the replacement parts were available at one time, so the team was able to stage the repair such that I had a working system in my possession while waiting for the final item to arrive. I am confident that my friends and family would receive a similar positive experience and therefore would recommend the Credo Technology team with 5 stars.

This corporate store is clean and well layed out. They have a wall of pickup and drop off lockers…read moreavailable for 24 hour service. The associate that helped me was polite and professional.

This review might be a little confusing because it is NOT about the physical stores this is JUST…read moreABOUT how Verizon is set up strictly for there internet service. I actually really do like the simplicity of the internet service they offer because it is one little square cube that you plug into the wall and plug into your TV and you are good to go. I really like that because I am not computer savvy whatsoever so I didn't have to put one wire here one wire there give my blood in the first born child like all the other services. Now the problem that I had which took me almost 10 hours to figure out (yes don't laugh because I already said I am not by any means computer savvy) when trying to pay your bill online for strictly internet when it asks for your mobile phone number IT IS NOT your actual personal mobile number it is a phone number with a local area code that is attached to the box! It is not your phone number that you used to set up the account but a phone number that is assigned to your internet service. It was driving me insane because it kept telling me my information was wrong so I started pressing the little? Icon trying to figure out what on Earth they meant by my information not being correct because I do know my information lol. That is when I discovered that what they consider your " MOBILE" VERIZON NUMBER is actually the phone number that is on the back of the box. Just wanted to give people a heads up about this to save possible headaches and frustration when paying your bill.

We're in the process of switching all our technology from Verizon back to AT&T. Even though we got…read morefed up with their lousy customer service and had left them, not that long ago. Along comes something shiny that seems too good to be true. We'll never know. As a new subscriber, I'm entitled to a free self install/setup (which never works because there's usually a problem with the wiring). They also threw in some perks that appealed to me. We'll give them another chance. When I explained that I'll fix the wiring, been doing it for years, they told me it was far too complicated for me to do. She wouldn't let it go. Her tech can be out on Wednesday. Oh, and it will cost $100+. To do What? As nice as I could I explained that there was no need to do a truck roll, I will fix the physical problem if she could troubleshoot the technical stuff. I guess not. It came down to an ultimatum of either the technician comes out for free or we call the whole thing off. I guess this company needs every last nickel. They wouldn't budge. BTW, I easily repaired the issue with the wire and it would've been a win-win had customer service treated us the way they used to in the past. I'm so discouraged, I don't want to deal with ANY more customer reps. 01/25

9/30/2023 Where do I…read morestart... Eleven days ago I was ecstatic getting fiber... Install was not so great as there were complications and after the first few days slowness.. Also, I wasn't happy that the router was installed in the master but our pc's are in the front of the house.. Problems arose when trying to stream etc... Today's tech: David went above and beyond!!! He immediately required from outside to inside of the garage...very professional and clean lines.. The fiber that was installed through the crawlspace and on my flooring in the back of the house) created issues. David arrived around 3 pm and left around two and a half hours later.. Checked all the signals and made sure everything was up and running.. Excellent customer service! Thank you David for making one happy Att customer!!

My wife and kids were about to leave because our internet was so bad. I called ispMint, they got me…read moreall setup over the phone, and they saved my family from a mutiny. Also, we take our internet with us when we travel which is an awesome bonus!

ISP Mint is a fake company:…read more Do not order from these people. 1) cancelled service on 4/6. 2) On 4/23 hey shipped my equipment to my old address where I no longer live, totally ignoring my email. 3) Disputed charge with American Express. Merchant submitted proof of someone else's dispute and proving that they provided service to me, when in fact they never did. See attached - "Alexander" has nothing to do with me. American Express screwed up and accepted their proof, never reading through of what the merchant sent them. Company still owes me $499 and telling Amex that I have their equipment. DO NOT DO ANY BUSINESS WITH THIS COMPANY. Like Comment Share

When walking into this location to take care of my Wifes phone bill, as we walked in the staff were…read morenot very welcoming, odd looks an the attitude of knowing it all. When if it was not for customers they would not have this job, but when my wife and I approached the cashier my wife expressed that she was only wanting to pay her bill which she made clear was not taken care of via the auto pay. The snobby kid behind the counter then started telling her, well I would hold onto your money because if it's on auto pay you will be double charged, and after going back and fourth with him youd think if it's a few days off an not paid it will not have been taken out of your account and shouldn't have issues taken her money. But he continued to argue til another employee appeared to have more knowledge and people skills came to help us out and finish our transactions. With customer service like this I'm amazed that customers have not just started taken their issues and payments to the internet. Less hassle and better mind set.

I'll just make this quick, but these workers are complete imbeciles. The only thing they do in that…read morestore is take your money for the bill and start up new service. Other than that they can't help you with anything else. They just sit around on their phones and tell you unfortunately we can't do that unfortunately we can't do this either. All they tell you is, you have to call Tmobile customer service.