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    Christina C.

    Review for returning my equipment after terminating my Spectrum service. It was super fast and easy with their online appointment system. I arrived 15 min early and a minute later after checking in with their link, I got a text to go inside the store. Once inside, they took care of me immediately and the equipment return took less than 5 minutes. Fast and easy experience with no funny business! Unrelated to the particular store but I wanna rant about Spectrum: Was a Spectrum family previously at my old house and for 8 more years on my own account after I moved since that was the only good service available in my new home area at the time. Canceling my service took longer than I felt should on the phone... the agent on the phone kept talking to me and did all the typical sales guy talk to get me to stay. I hung up feeling extremely annoyed after successfully canceling.

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    9 years ago

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    8 years ago

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    10 years ago

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    TWC Help

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    9 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    TWC Help

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    12 years ago

    Needed a splitter and an adapter for my box. Was in and out in 10 minutes. Very good service with good attitude.

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    11 years ago

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    10 years ago

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    11 years ago

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    Page 6 of 6

    Ask the Community - Spectrum

    Review Highlights - Spectrum

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    Frontier Internet

    Frontier Internet

    (387 reviews)

    Hope whoever takes the time to read this all the way through. We were Frontier for 3 years at our…read moreold place... then moved here and had a HORRIBLE experience with Frontier. To alleviate the horrible and negative words... I called today to confirm that they were coming today, and JASMINE was AMAZING. She called the actual technician and confirmed everything down to the apt #. Their service/product is quite good.. and JASMINE was really REALLY great as far as pushing through to ensure that everything was going to go as planned for today. Jasmine deserves a salary boost. Just for the record, this will be the 6th time Frontier should be coming here. So yes, I was very happy that Jasmine was SO nice.

    This company and their customer service is absolutely the worst!…read more My 93 yr old Grandmother has been without service for 3 weeks. After taking over 45 min to speak with a human... I was in contact with Joel, Lizard (true story) and Toby... All of whom said they will follow up personally and talked to me about their own grandmothers. I stated.. I bet you wish you can call her... because I can't When you go through the prompts.. the system will say that it looks like you have an appt and it will be a past date. Then it hangs up on you. How this company is still in business is mind blowing. Everyone should cancel and move on. Frontier if you are reading this. You should respond...but I'm sure Toby, Lizard and Joel will be replying with my open ticket any second There should be zero stars as an option

    Spectrum - televisionserviceproviders - Updated May 2026

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