This location needs a better system for customers that are returning equipment only. I waited for…read moreabout 30 minutes as a walk in because why would I schedule an appointment for something so simple as dropping off. There were only two employees behind the computers and another making sure you signed in. Of course they accommodate the appointments first which is why they should have a dedicated employee or section to drop off. I didn't feel like waiting because there were a couple people ahead of me and who knew if any more appointments would show up before me. I headed over to The UPS Store in the same plaza and was in and out of there in 5 minutes!!!!!!! Do yourself a favor and just run to The UPS Store instead.

The customer service at this location is very rude. I had to return an old modem and had to wait as…read morethere was no drop off. I mentioned to a lady working there why I had to sign in to drop off the equipment and she had an attitude response. When it came for my turn I also asked about the trade in promo for the phone and the guy was clueless. He said I'm in sales and we don't do billing with an attitude. I have no interest in coming back to this place.

Walked in to inquire about tv/internet service and Peter was very knowledgeable and informative…read more It was a great experience and I walked away with everything I wanted and more. Will definitely recommend friends and family for all home service needs!

From the owner: Home Connect, serving the Los Angeles and Orange County areas since 2015. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I…read morechecked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good.

I had to stop by Spectrum to return some equipment, and overall it was a decent experience. There…read morewere only two employees working at the time, and both were tied up helping other customers--one explaining mobile services and the other going over cable details, which naturally takes some time. The wait was a bit longer than expected, especially since I was just there for a quick return. That's really the only reason I'm giving 4 stars instead of 5. That said, I understand how things go--sometimes it's just not fast-paced, and you have to be patient. In a way, the experience reminded me that everything doesn't have to move at full speed all the time. The staff was doing their best with what they had, and I respect that.

Staff was friendly and quick to help. Took care of what I needed right away. Also offered to look…read morefor any discounts to my current plans.

I like Spectrum! We have had Spectrum (formerly Charter) for internet and email for well over a…read moredecade. Their app is okay, it's not the best app; however, the customer service are always beyond helpful, kind, friendly, and knowledgeable. Our Spectrum internet was erratic for a while, and the technicians came out to our house several times before actually fixing the issue. Our router crapped out once, and my husband had to spend an inordinate amount of time waiting in line to swap out the bad router with a new one. Any time we have had an internet outage, a phone call to Spectrum gets us set up with a refund for the internet down time, which is typically around $1.00 or so, and I don't bother with the calls much anymore. I like their text messaging system with which they advise you of both an outage in our area and the outage's resolution. That's nice information to have! Spectrum is crept up in pricing over the years and we recently switched to AT&T Fiber. For now, it's "so long" to Spectrum; however, it's nice to know they service our rural area should we need them in the future!

This is actually for Rectum's corp. parent co.: Charter Communications, 400 Washington Blvd.,…read moreStamford, CT 06902, Attn: Christopher L. Winfrey, CEO. Let him know personally how shitty Spectrum's UNreliability is. He only makes $5.75 Million/yr. Got time to post this b/c for the 3rd time today (2 days before Christmas) our internet (& security cams), TV, and landline (no calls from Grandparents) are ALL out, thanks to Spectrum. So no Mon. Night Football and the gifts we had loaded up on our computer to buy...no access. And they can't tell us when service will be restored. Merry Christmas, bitches! This happens every other week. But do we get even 3 cents credited back on our next bill? Hint: rhymes with shit no! This incompetence is not the fault of the DMV-wannabee-employees at the Spectrum Store. It's their corporate overlords. So: 1) Contact Mr.Winfrey directly, AND 2) file an online complaint with the CA Public Utilities Commission (cpuc.ca.gov). While writing this review our Spectrum Internet came back online... for 60 seconds and then crapped out again. (So 4th time today). Well, Merry F-you-all Christmas! :-(

I had such a great experience today. My phone wasn't charging and I was worried it was broken for…read moregood. YASSEEN E. could've easily tried to sell me a new phone, but instead he took the time to diagnose the issue properly. It turned out the charging port was just dirty and clogged with lint/dust. He cleaned it, tested it, and everything worked perfectly again. I really appreciated the honesty and the fact that he focused on fixing the problem instead of upselling me. We talked about warranty or insurance claims or even jsut a straight upgrade. He was friendly, knowledgeable, and genuinely customer-focused. Highly recommend! When my phone really does poop out on me, I will be back to see him!

This review is not for a particular store it's about the company…read more My complaint is that everything needs to be online, if you want to talk with a LIVE customer service representative they charge you 5 dollars. WTF really? Horrable company for doing that. Unprofessional

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan

Dean was professional, fast, and the work was clean. It turned out better than I thought. I will…read moredefinitely use him again.

We have used Dean and his team for all our locations. They are highly trusted, offer fair prices,…read moreand provide excellent, professional service.

David at ABBA Systems is the real deal…read more I have a Sony XBR-75Z9F (75" Master Series) that suddenly went completely black. Multiple shops either told me it wasn't fixable, parts were impossible to get, or that it wasn't worth the effort because of how complex this TV is. David was the only one who stepped up and actually took the time to diagnose it properly. Instead of guessing or pushing a replacement, he identified the real issue and repaired it at the component level (T-Con / buffer board)--something most places won't even attempt. He had everything fixed and back to me in less than a week, and now the TV works perfectly again. Communication was excellent the entire time and quick responses, clear updates and he followed through exactly as promised. On top of that, he's just a genuinely nice, honest guy who clearly knows what he's doing, especially with high-end TVs. You can tell he takes pride in his work and doesn't cut corners. Hopefully I don't have another broken TV anytime soon, but if I do, there's no question I'm going straight back to David. If you're dealing with something other shops won't touch, or even something that is a regular job, this is your guy.

I had a 2019 75 inch Samsung QLED. Worked great until one day, The screen would repeatedly flash…read moreon/off but wouldn't turn on. The Samsung authorized repair shop estimated a $900 fix. I called David and he was able to repair the faulty internal board for only around $375. And that cost was only because he had to take the tv apart and repair at his shop. If it had been a main board that was on the exterior it would have come out to much less. While here, I found out he also does VHS to DVD transfers. If you want to avoid having to buy a replacement tv...... I Highly Recommend!